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SureCritic / Hyundai Dealer / Fletcher Hyundai / MICHAEL A SARIEGO
MS

MICHAEL A SARIEGO

Fletcher Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(214 reviews)
83

Reviews of MICHAEL A SARIEGO

Verified Customer
Carthage, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Took in for a routine oil change. They did a great job, gave me a run down on all the routine maintenance items such as tread on my tires. Friendly, professional...just a great experience. \
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/23/2018 06:30 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
JJ
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John J.
Webb City, MO
2012 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2018
verified customerVerified Customer
Category: Service
Rescore of review 8-20-18
After my initial review the service manager and staf contacted me immediately with an apology and a course of corrective action. In addition the Dealership compt an oil change and car wash, thank you but not necessary. The guys were great.
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/20/2018
Service Type: Repair
Category: Service
Our purchase experience was my very good but we would try them again.
It was a good experience however, I had to pull over and latch the hood after I left the dealership. In addition, there was lubricant on the steering wheel as well as the dash. I was remiss in notifying the service manager.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018 10:43 AM

Thank you for your service visit. Service manager listed below will be in contact in regards to your low score response. Thank you for your feedback. 

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

MICHAEL A S. from Fletcher Hyundai responded on 08/22/2018 11:55 AM

I HAVE SPOKEN WITH CUSTOMER AND APPEARS TO HAVE RESOLVED THE CUSTOMERS CONCERN. THANK YOU FOR THE OPPORTUNITY TO BETTER SERVICE YOUR VEHICLE NEEDS. SEE YOU NEXT SERVICE.

TRENT M., Service Manager from Fletcher Hyundai responded on 08/26/2018 02:59 PM

SENDING RE SCORE ANY FURTHER REASON CAN NOT COMPLETE JUST CONTACT SERVICE MANAGER LISTED BELOW. THANK YOU AGAIN FOR YOUR SERVICE VISIT. WE APPRECIATE YOUR BUSINESS.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
KS
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Karen S.
Bentonville, AR
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
On the ball
Friendly people. Quick Service
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018 08:17 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
JA
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Jack A.
Webb City, MO
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Professional
Great service !!!
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018 08:16 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
TR
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Tiffani R.
Carl Junction, MO
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and courteous service
I had to be at my college at 11am for an appointment so I made my oil change appointment earlier (by a couple of hours) so I could make sure I had the time, since at most places it takes a couple of hours, and I wasn’t sure how long they would take since this was a new car and a new servicing place (first time for me). They took about 30 minutes and had me in and out of there in an AWESOME, quick, and courteous manner. I definitely appreciate their respect for not only me as a customer but to the other customers as well whom I’m sure also have busy days as well.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018 08:16 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
LE
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Larry E.
Lamar, MO
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
recall sevvice
Didn't have switch on hand and had to make two trips of 85 miles each when one should have all that was needed.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018 08:14 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
NR
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Nina R.
Carthage, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
service
Employees are kind and very professional, They treat you with respect.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018 08:13 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
GB
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Guy B.
Carthage, MO
2013 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hatch Repair
Had a good experience
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018 08:10 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
TH
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Tylor H.
Joplin, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service and thourogh
Also super friendly, and they always do a good job explaining things to a person who doesn't know car lingo.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/16/2018 07:27 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Jasper, MO
2017 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
good
good
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/13/2018 08:23 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
SH
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Sheena H.
Joplin, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very nice employees make you feel very welcome
Great place to go.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/13/2018 08:20 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
EA
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Earl A.
Joplin, MO
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly efficient people
My car was serviced at the time it was supposed to and they answered all of my questions
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/13/2018 08:20 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
MG
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Mary G.
Wentworth, MO
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The employees
The employees work with you to get your car in to be serviced when it works best for the customer.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/13/2018 08:20 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
AH
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Abbigail H.
Joplin, MO
2018 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Sales people
Very great business and employees
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/06/2018 07:59 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Carl Junction, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
Really appreciated the fact that they were prompt with appointment and courteous with everything. A lot of places aren't
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/06/2018 07:59 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
MW
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Michael W.
Pittsburg, KS
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly
I love the friendly people who work there. They always have a smile on their face and are polite at all times.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/06/2018 07:58 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
CJ
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Carlene J.
Carl Junction, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service
Trent & Michael are great.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/06/2018 07:58 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
DB
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Donna B.
Joplin, MO
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly staff
Staff was very professional and friendly. Took time to show me to waiting lounge so I would know where it was. Also showed where restrooms were. He was thorough in going everything on the list and explaining to me about what all they checked on my car.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/06/2018 07:58 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
JB
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Jack B.
Baxter Springs, KS
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A1
This place is fast and EVERYONE is super friendly
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/06/2018 07:57 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
WS
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William S.
Joplin, MO
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
We made an appointment and did not have to wait. Our car was taken in immediately, requested service completed efficiently. Everyone was friendly and polite.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 08/06/2018 07:57 AM

thank you for your service visit.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
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