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STEVE CHOUINARD

Torrington Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
78

Reviews of STEVE CHOUINARD

CB
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Cassie B.
Sandisfield, MA
2008 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing customer service
Every time I have been here Steve has been extremely helpful and very knowledgeable about what my car needed. Thank you for your help and service Steve!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/17/2019 10:32 AM

Thank you Cassie for your review. I will pass this along to Steve. Have a great day.

Employees worked with
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STEVE CHOUINARD
PO
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Paige O.
Winsted, CT
2007 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Did excellent job serving my car.
Thank you
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/16/2019 05:22 AM

Thank you Paige for your review. It helps a lot.

Employees worked with
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STEVE CHOUINARD
CW
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Cindi W.
Winsted, CT
2010 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
I love my Hyundai Elantra Touring!! Its approaching 100,000 miles and they answered all my questions about reaching this mileage!! Trust their service department implicitly and the service has been excellent!!
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/09/2019 07:47 AM

Thank you Cindi for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
WM
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Wendy M.
Torrington, CT
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great team!!!
Steve, Larry and the new Service Manager are quite the team!!! Always a pleasure being there.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/03/2019 01:43 PM

Thank you Wendy for your review. It helps us a lot....

Employees worked with
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STEVE CHOUINARD
PM
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Pamela M.
West Hartford, CT
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
I consistently receive great service at Alfano...terrific service department! Worth the drive....
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/01/2019 11:18 AM

Thank you Pamela for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
FR
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Frances R.
Canton, CT
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Happy customer
Quick service, great customer service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/01/2019 05:25 AM

Thank you Frances for your review. Have a great day.

Employees worked with
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STEVE CHOUINARD
SM
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Sharri M.
Torrington, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great hospitality and a great service center to be in, and a friendly atmosphere
great place to have service done to your vehicle and repairs . Steve in service goes over and beyond to help you out, explains in derail what is wrong with your vehicle. The only service i would make a change in is free tire rotation when you purchase tires from the dealership you may get more in sales by giving that service, as i already purchased a few sets from the dealership. Wish i had that service. Thanks again for a job well done by all, see you all when both are cars are due for service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/01/2019 05:21 AM

Thank you Sharri for your review. From this point forward we will not charge you for rotating your tires I will note this in your file. Thank you.

Employees worked with
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STEVE CHOUINARD
RH
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Ruth H.
Cheshire, CT
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
fast service
friendly service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 04/01/2019 05:17 AM

Thank you Ruth for your review. It helps us a lot.

Employees worked with
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STEVE CHOUINARD
PC
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Patricia C.
Torrington, CT
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Less stress
Good service, and courteous staff make getting a car serviced a stress less experience.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/30/2019 06:01 AM

Thank you Patricia for your review. Have a great weekend.

Employees worked with
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STEVE CHOUINARD
TW
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Tajaneh W.
Waterbury, CT
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Will return
Nice and Friendly service. First time there, I will definitely return.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/30/2019 06:00 AM

Thank you Tajaneh for your review, Have a great weekend.

Employees worked with
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STEVE CHOUINARD
PZ
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Paul Z.
Torrington, CT
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
PZ
Steve always professional and wonderful service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/26/2019 11:04 AM

Thank you Paul for your review. We appreciate your business.

Employees worked with
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STEVE CHOUINARD
MR
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Monique R.
Unionville, CT
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Superb Service
I am treated with respect and kindness from all who work in service especially the service consultant, Steve C and His manager, John. I have appreciated their patience and perseverence through my vehicles circumstance.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/22/2019 05:25 AM

Thank you Monique for your review it helps a lot. On a side note we have a position open here at the dealership so please call John Alfano in sales and bring your resume. Thank you again. 
860-489-0471

Employees worked with
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STEVE CHOUINARD
JJ
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Joanne J.
Thomaston, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
This place is wonderful
The employees they’re awesome
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/18/2019 05:19 AM

Thank you Joanne for your review. We appreciate your business.

Employees worked with
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STEVE CHOUINARD
KM
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Kenneth M.
Torrington, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
always had a great experience with the dealership
Been dealing with the dealership for a good 10 years now and always gave us good service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/15/2019 05:31 AM

Thank you Kenneth for your review. We appreciate your feedback.


Christopher Derrick
Service Manager

Employees worked with
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STEVE CHOUINARD
PC
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Patrick C.
Torrington, CT
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly people
Quick realible
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/15/2019 05:27 AM

Thank you Patrick for your review. We appreciate your feedback.

Christopher Derrick
Service Manager

Employees worked with
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STEVE CHOUINARD
JT
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Jonathan T.
New Hartford, CT
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Joann
Went in for an oil change. Was very timely.
Recommended
JOHN M. from Torrington Hyundai responded on 02/26/2019 05:57 AM

Good Morning, 

Thank you for the great survey. Appreciate it!

Enjoy your week, 
Your Torrington Hyundai Service Team 

Employees worked with
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STEVE CHOUINARD
JJ
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Joanne J.
Thomaston, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Everyone is friendly helpful they know what they’re doing and they explain everything.
Recommended
JOHN M. from Torrington Hyundai responded on 02/22/2019 06:41 AM

Good Morning, Once again, thank you for being a great customer and for the excellent survey. 

Enjoy your weekend, 
Your Torrington Hyundai Service Team 

Employees worked with
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STEVE CHOUINARD
JL
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Janet L.
Lakeville, CT
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
I had the best service ever. I was stranded and they took my car in immediately.
Recommended
JOHN M. from Torrington Hyundai responded on 02/11/2019 05:27 AM

Good Morning,  Thank you for the great survey Ms. L.  We're pleased we were able to take care of you. 

Enjoy your week, 
Your Torrington Hyundai Service Team 

Employees worked with
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STEVE CHOUINARD
RW
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Robert W.
Morris, CT
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
Went in for some recall repairs. Done quickly and efficiently.
Recommended
JOHN M. from Torrington Hyundai responded on 02/05/2019 06:45 AM

Good Morning, 

Thank your Sir for the excellent survey. We're pleased we were able to meet all of your expectations.

Enjoy your week, 
Your Torrington Hyundai Service Team  

Employees worked with
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STEVE CHOUINARD
Verified Customer
Bristol, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional and prompt, both of which I appreciate.
Excellent service department.
Recommended
JOHN M. from Torrington Hyundai responded on 01/30/2019 05:15 PM

Thank you for the great survey Mr. L.  Your comments are appreciated by all of our staff.  Thank you again.

Enjoy the rest of your week, 
Your Torrington Hyundai Service Team 

Employees worked with
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STEVE CHOUINARD
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