SC

STEVE CHOUINARD

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
78

PS
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Pearl S.
Simsbury, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
How they treat me
Every time I go in there the people understand where I am coming from and really listen to me. They are friendly and make me understand what could be wrong with the car.
Recommended
JOHN M. from Torrington Hyundai responded on 01/23/2019 08:19 AM

Good Morning Ms. S, (We don't use names for security purposes) 

Thank you very much for the great survey.  You've been such a great customer and even better person and you're a pleasure to deal with whenever you stop in.  Be assured, we're looking out for you and are here to help in keeping and getting your Hyundai vehicle safe and sound. 

Enjoy the rest of your week, 
Your Torrington Hyundai Service Team 

 

Employees worked with

Verified Customer
East Hartford, CT
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil Change was on time scheduled by appointment.
Service was excellent.
Recommended
JOHN M. from Torrington Hyundai responded on 01/22/2019 06:26 AM

Thank you Mr. Z for the great survey!  Be assured, we value your continued business. 

Enjoy your week, 
Your Torrington Hyundai service Team 

Employees worked with

PZ
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Paul Z.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Steve
Steve works at Torrington Hyundai. He is kind he is considerate he is a wonderful human being will you talk to me
Not Recommended
JOHN M. from Torrington Hyundai responded on 01/22/2019 06:24 AM

Thank you for being a great customer Mr. Z!

Enjoy your week, 
Your Torrington Hyundai Service Team 

Employees worked with

Verified Customer
Unionville, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Always do what they can for their customers, in the most proffessional way.
Recommended
JOHN M. from Torrington Hyundai responded on 01/16/2019 07:15 AM

Thank you Ms. C for the excellent survey! Be assured, we value your continued business. 

Enjoy your week, 
Your Torrington Hyundai Service Team 

Employees worked with

KM
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Kenneth M.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service all the time
excellent service all the time we go
Recommended
JOHN M. from Torrington Hyundai responded on 01/14/2019 07:04 AM

Good Morning Mr. M, 

We appreciate the fine survey.  We work hard at ensuring we deliver excellent service so we're pleased we met your expectations. Thanks for being a great customer. 

Enjoy your week, 
Your Torrington Hyundai Service Team 

Employees worked with

FH
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Flora H.
Amenia, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A+ dealer
I have done business with this dealership since 2003 and have bought 3 vehicles through them. I have always had a positive experience in all aspects.
Recommended
JOHN M. from Torrington Hyundai responded on 01/14/2019 07:02 AM

Good MOrning Ms. H, 

Thank you for the excellent survey! Be assured, we value your continued business. 

Enjoy your week, 
Your Torrington Hyundai Service Team 

Employees worked with

DA
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Debra A.
New Hartford, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very professional
Always professional!
Recommended
JOHN M. from Torrington Hyundai responded on 01/14/2019 07:01 AM

Good Morning Ms. A, 

Thank you for being a great customer!

Have a good week, 
Your Torringoon Hyundai Service Team 

Employees worked with

SM
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Sandra M.
Torrington, CT
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Job!
Thanks for taking care of me and my car! Totally happy!
Recommended
JOHN M. from Torrington Hyundai responded on 01/11/2019 11:27 AM

Good Afternoon Ms. M, (We don't use names for security purposes)

Thank you very much for the excellent survey. You're always a pleasure to deal with. Be assured, we value your continnued business. 

Enjoy your weekend and thank you for being a great customer. 
Your Torrington Hyundai Service Team   

Employees worked with

Verified Customer
Thomaston, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff is wonderful!!!
All of the staff is so friendly, makes sure you’re comfortable while you wait in their comfortable waiting room.
Recommended
JOHN M. from Torrington Hyundai responded on 01/11/2019 06:42 AM

Good Morning Ms. M, (We don't use names for security purposes) 

Thank you for the excellent survey! Be assured, we value your continued business. Thanks for being a great customer!

Enjoy your weekend, 
Your Torringotn Hyundai Service Team  

Employees worked with

KM
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Kenneth M.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very friendly and excellent service
always a job well done keep up the great work, the only issue i have is when you need a loner vehicle they seem to be all out
Recommended
JOHN M. from Torrington Hyundai responded on 12/31/2018 06:27 AM

Good Morning Mr. M, 

Thank you for the excellent survey. So you know, (I agree with you) we've been continually tweeking our loaner program to ensure a proper number of loaners for our customers. It seems no matter what we do, we never have enough to meet the demand. We'll continue to work on it.  Be assured, we value your continued business. 

Happy New Year!
Your Torrington Hyundai Service Team 

Employees worked with

BP
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Barbara P.
Unionville, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service personnel are fantastic!
Both Steve and Danielle are awesome customer service reps. They are both knowledgeable, professional, and personable. It was a pleasure to deal with them during the holidays when so many folks are cranky or just don't give a darn about anything or anyone. These folks are KEEPERS in my book!
Recommended
JOHN M. from Torrington Hyundai responded on 12/31/2018 06:19 AM

Good Morning Ms. P, 

Thank you for the kind words about the advisors and we greatly appreciate the excellent survey.  Thanks for being a great customer. 

Happy New Year!
Your Torrington Hyundai Service Team 

Employees worked with

TS
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Thomas S.
Burlington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick visit
I was very happy with my last service . I was in and out quickly, sooner than expected.
Recommended
JOHN M. from Torrington Hyundai responded on 12/31/2018 06:17 AM

Good Morning Mr. S, 

Thank you for the excellent survey! It's truly appreciated. 

Happy New Year!
Your Torrington Hyundai Service Team 

Employees worked with

PC
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Patricia C.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Time
They are very accommodating. I was short on time and they were able to get the job done quickly.
Recommended
JOHN M. from Torrington Hyundai responded on 12/28/2018 10:26 AM

Good Afternoon Ms. C,  (We don't use names for security puposes)

Thank you very much for the excellent survey and thanks for being a great customer!  Be assured, we value your continued business.  

Happy New Years!
Your Torrington Hyundai Service Team 

Employees worked with

Verified Customer
Norfolk, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Best place to service a Hyundai!
I am on my third Hyundai and have never had them serviced anywhere else. Brought my car in today for new tires. The experience was great as usual. Steve and his team met all expectations and answered all my questions regarding upcoming service needs for my car.
Recommended
JOHN M. from Torrington Hyundai responded on 12/27/2018 07:15 AM

Good MOrning Ms. M, 

Hope you had a great Christmas. Thank you for being a great customer!

Happy New Year!
Your Torrington Hyundai Service Team 

Employees worked with

LS
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Lawrence S.
Canaan, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Good old fashioned friendly service with no hype. They get the job done with no fanfare and quite well.
Recommended
JOHN M. from Torrington Hyundai responded on 12/20/2018 07:28 AM

Good Morning Mr. S, 

Thank you for the great survey! We're pleased we were able to meet all of your expectaitons. Customers such as yourself make our jobs much more worth while. 

Happy Holidays!
Your Torrington Hyundai Service Team 

 

Employees worked with

PF
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Pasqualina F.
Waterbury, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great staff. They listen to customers concerns
Great place. Friendly staff that listens to my concerns. They go out of their way to satisfy my automotive needs.

I’m on my third Hyundai and am planning on getting another from them
Recommended
JOHN M. from Torrington Hyundai responded on 12/13/2018 06:47 AM

Good Morning Ms. F, 

Thank you for the excellent survey.  Everyone here appreciates it.  Thank you for being a great customer. 

Merry Christmas, 
Your Torrington Hyundai Service Team 

Employees worked with

AS
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Aurelia S.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
friendly , helpful people
Got a bad battery 11 mouths ago, car would not start. Had to call roadside service, to get it started. Way right away to dealer, said my battery was bad Replace it with new one so they told me, at no cost.
Recommended
JOHN M. from Torrington Hyundai responded on 12/12/2018 09:30 AM

Good Afternoon, 

Thank you very much for the great survey. 

Enjoy your day, 
Your Torrington Hyundai Service Team 

Employees worked with

ML
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Mark L.
Winsted, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Owner
Friendly small town service
Recommended
JOHN M. from Torrington Hyundai responded on 12/10/2018 05:21 AM

Thank you for the great survey!

Enjoy your week, 
Your Torrington Hyundai Service Team 

Employees worked with

WL
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Walter L.
Windsor, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly service well done
Torrington Hyundai has serviced my vehicle for the past eleven years, and it still runs fine.
Recommended
JOHN M. from Torrington Hyundai responded on 11/29/2018 06:46 AM

Thank you for the great survey Mr. L.  All of us appreciate your continued business and we'd like to thank you for being a great customer. It's customers such as yourself that make our jobs enjoyable. 

Enjoy the rest of your week, 
Your Torrington Hyundai service Team 

Employees worked with

PZ
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Paul Z.
Torrington, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
PZ
Wonderful service, especially Steve
Recommended
JOHN M. from Torrington Hyundai responded on 11/25/2018 06:18 PM

Thank yoy Mr. Z for the fine survey. Hope you and your family had a great Thanksgiving. 

Your Torrington Hyundai Service Team 

Employees worked with
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