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SureCritic / Hyundai Dealer / Kelly Hyundai / STEPHEN EBERHARDT
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STEPHEN EBERHARDT

Kelly Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(410 reviews)
86

Reviews of STEPHEN EBERHARDT

JK
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Joel K.
Hamburg, PA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very professional !
Steve Eberhart was great to work with as a service manager and advisor.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/21/2016 05:28 AM

Thank you for the kind words and also for the great survey!

We truly value you and your business.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
DC
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Dylan C.
Llewellyn, PA
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good servive
They helped me get my car repaired and loaned me a car so I can go back to work.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/21/2016 05:27 AM

Thank you for the nice words and the great survey!

It really is our pleasure to serve.
We appreciate & value you and your business.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
MP
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Mital P.
Pottsville, PA
2012 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
S
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/19/2016 04:05 AM

Thank you for the great survey!

We are truly thankful for you and your business.

Have a awesome week!

Steve
Steve Eberhardt
Service Manager
484-665-0130 X2417

Employees worked with
SE
STEPHEN EBERHARDT
RR
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Robinson R.
Reading, PA
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great because Steve Eberhardt
Great
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/19/2016 04:04 AM

Thank you for the survey!

We value you and your business immensely!
Please let us know how we can earn a 5 star rating for your next visit.

Have a great week!

SteveSteve Eberhardt
Service Manager
484-665-0130 X2417

Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Reading, PA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Approachable staff and able to keep to appointment time.
Very friendly, aprroachable staff!
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/15/2016 04:28 AM

Thank you for the grear survey & the kind words!

We are truly grateful for you and your business.

Enjoy the rest of your week!

Steve
Steve Eberhardt
Service Manager
484-665-0130 X2417

Employees worked with
SE
STEPHEN EBERHARDT
CS
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Christine S.
Hamburg, PA
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service and friendly people, no long waits for regular routine service.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/15/2016 04:28 AM

Thank you for the nice words and great survey!

We truly value you and your business.

Have an awesome day!

Steve
Steve Eberhardt
Service Manager
484-665-0130 X2417

Employees worked with
SE
STEPHEN EBERHARDT
JB
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Jeffrey B.
Minersville, PA
2010 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Staff
Service Manager Steve does a great job!
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/15/2016 04:30 AM

Thank you for the good survey!

We truly value you and your business.

Have a great day!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
MM
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MELVIN M.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mel mac
Service is wonderful. Not only do they give you a great sales deal their service department is great. Thanks to all service techs but especially Tim
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/09/2016 04:15 AM

Thank you for the nice words and great survey!
I will pass along your sentiments.

We are grateful for you and your business.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
AM
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Ann M.
Douglassville, PA
2015 Hyundai Tucson
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not so great
Very disappointing service in regards to having car ready when promised
Not Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/09/2016 04:29 AM

Thank you for taking the time to explain your experience.
I remember that day and the circumstances. I do apologize we did not have your vehicle ready at the time you requested.
Customer's needs/wants and their satisfaction is extremely important to us.
We are grateful for you and your business.

I will take a moment and reach out to you some time today to personally apologize.

I hope you have a great weekend!

SteveSteve Eberhardt
Service Manager
484-665-0130 X2417

Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Valley View, PA
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always receive good service. The staff is very courteous and approachable.
Excellent
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/01/2016 02:23 PM

Thank you for the great survey and the nice words too!

We are truly thankful for you and your business.

Have a great day!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
PH
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Paula H.
Bethel, PA
2008 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/29/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It's OK, just so damned expensive.
It's OK, just so damned expensive. We've spent over $4000.00 in the last year on transmission repairs.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/30/2016 04:16 AM

Thank you for the survey.

I agree with your comments about the cost of the repairs you had done. They were expensive. Please feel confident that the repairs were performed properly and you feel safe in your vehicle.

We are grateful for you and your business.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
LM
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Luciana M.
Minersville, PA
2012 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/25/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Courteous and professional.
A learning experience each time. Questions are answered and informative. Will return in a few months for inspection.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/26/2016 05:10 AM

Thank you for the survey!

We are grateful you are willing to drive farther to come to us.
We want you to feel welcome and satisfied for making the trip.

Please let us know what we can do to deserve a 5 star for your next visit with us.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
RS
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Richard S.
Hamburg, PA
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The service is very pleasant and nice to deal with. I feel comfortable taking my vehicle here. Thanks
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/25/2016 05:19 AM

Thank you for the nice words and great survey!

We truly value you and your business.

Have an awesome day!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
FW
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Frances W.
Auburn, PA
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Punctual
Everyone is on time and they accommodate with your schedule. Everyone is friendly and helpful.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/23/2016 10:34 AM

Thank you for the great survey and the nice words!

We are grateful for you and your business.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
RS
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Robert S.
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Friendly staff
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/23/2016 04:03 AM

Thank you for the great survey!

We are grateful for your business.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Blandon, PA
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/23/2016 03:56 AM

Thank you for the great survey!

We value you and your business greatly!

Have a great week.

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Hammonton, NJ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and time efficient
Great service that provides worry free results
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/22/2016 09:11 AM

Thank you for the great survey and the nice words too!

We are truly thankful for you and your business.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
MW
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Michelle W.
Ashland, PA
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The workers.
I will definitely come in again. I would recommend to friends and family.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/20/2016 10:06 AM

Thank you for the great survey & the nice sentiments!

We are grateful for you and your business.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
JJ
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James J.
Schuylkill Haven, PA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
FRIENDLY PEOPLE
GREAT CREW DID ALL THEY COULD FOR ME . WILL COME BACK
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/20/2016 05:19 AM

Thank you for the great survey!

We value and your business tremendously.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
AR
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Avelino R.
Reading, PA
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer and technical service
I have been taking my 2012 Hyundai Santa Fe in to Freedom Hyundai since I bought it used with 7,000 miles from another dealer in 2012. Freedom Hyundai has a great and attentive staff and the technical care I receive there is excellent as well. I will continue to bring my SF back to Freedom as long as we live in the area. Luckily my car has not needed any major repair work but the preventative maintenance Freedom has done so far seems to be doing well as the car now has 70,000 miles and is still going strong.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/19/2016 03:57 AM

Thank you for the awesome survey!

We are very thankful for you and your business.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
SE
STEPHEN EBERHARDT
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