SE

STEPHEN EBERHARDT

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(410 reviews)
86

JJ
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James J.
Schuylkill Haven, PA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
they do there job with care, best car and service around.
Good people great service
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/22/2016 08:21 AM

Thank you for the great survey and the nice words!

We are truly thankful for you and your business.

Have an awesome day!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

TS
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Theodore S.
Oley, PA
2013 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service and friendly people!
Will always come and pick up my car. Saves me time at my work. Thanks
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/21/2016 07:14 AM

Thank you for the kind words and the awesome survey!

We value your opinon and patronage.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

JK
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Joel K.
Hamburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very professional !
Steve Eberhart was great to work with as a service manager and advisor.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/21/2016 05:28 AM

Thank you for the kind words and also for the great survey!

We truly value you and your business.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

DC
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Dylan C.
Llewellyn, PA
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good servive
They helped me get my car repaired and loaned me a car so I can go back to work.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/21/2016 05:27 AM

Thank you for the nice words and the great survey!

It really is our pleasure to serve.
We appreciate & value you and your business.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

MP
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Mital P.
Pottsville, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great
S
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/19/2016 04:05 AM

Thank you for the great survey!

We are truly thankful for you and your business.

Have a awesome week!

Steve
Steve Eberhardt
Service Manager
484-665-0130 X2417

Employees worked with

Verified Customer
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Approachable staff and able to keep to appointment time.
Very friendly, aprroachable staff!
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/15/2016 04:28 AM

Thank you for the grear survey & the kind words!

We are truly grateful for you and your business.

Enjoy the rest of your week!

Steve
Steve Eberhardt
Service Manager
484-665-0130 X2417

Employees worked with

CS
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Christine S.
Hamburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great service and friendly people, no long waits for regular routine service.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/15/2016 04:28 AM

Thank you for the nice words and great survey!

We truly value you and your business.

Have an awesome day!

Steve
Steve Eberhardt
Service Manager
484-665-0130 X2417

Employees worked with

MM
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MELVIN M.
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mel mac
Service is wonderful. Not only do they give you a great sales deal their service department is great. Thanks to all service techs but especially Tim
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/09/2016 04:15 AM

Thank you for the nice words and great survey!
I will pass along your sentiments.

We are grateful for you and your business.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

Verified Customer
Valley View, PA
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always receive good service. The staff is very courteous and approachable.
Excellent
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 09/01/2016 02:23 PM

Thank you for the great survey and the nice words too!

We are truly thankful for you and your business.

Have a great day!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

RS
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Richard S.
Hamburg, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
The service is very pleasant and nice to deal with. I feel comfortable taking my vehicle here. Thanks
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/25/2016 05:19 AM

Thank you for the nice words and great survey!

We truly value you and your business.

Have an awesome day!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

FW
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Frances W.
Auburn, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Punctual
Everyone is on time and they accommodate with your schedule. Everyone is friendly and helpful.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/23/2016 10:34 AM

Thank you for the great survey and the nice words!

We are grateful for you and your business.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

RS
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Friendly staff
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/23/2016 04:03 AM

Thank you for the great survey!

We are grateful for your business.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

Verified Customer
Blandon, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Great
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/23/2016 03:56 AM

Thank you for the great survey!

We value you and your business greatly!

Have a great week.

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

Verified Customer
Hammonton, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and time efficient
Great service that provides worry free results
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/22/2016 09:11 AM

Thank you for the great survey and the nice words too!

We are truly thankful for you and your business.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

MW
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Michelle W.
Ashland, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The workers.
I will definitely come in again. I would recommend to friends and family.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/20/2016 10:06 AM

Thank you for the great survey & the nice sentiments!

We are grateful for you and your business.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

JJ
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James J.
Schuylkill Haven, PA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
FRIENDLY PEOPLE
GREAT CREW DID ALL THEY COULD FOR ME . WILL COME BACK
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/20/2016 05:19 AM

Thank you for the great survey!

We value and your business tremendously.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

AR
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Avelino R.
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent customer and technical service
I have been taking my 2012 Hyundai Santa Fe in to Freedom Hyundai since I bought it used with 7,000 miles from another dealer in 2012. Freedom Hyundai has a great and attentive staff and the technical care I receive there is excellent as well. I will continue to bring my SF back to Freedom as long as we live in the area. Luckily my car has not needed any major repair work but the preventative maintenance Freedom has done so far seems to be doing well as the car now has 70,000 miles and is still going strong.
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/19/2016 03:57 AM

Thank you for the awesome survey!

We are very thankful for you and your business.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

TR
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very friendly and good
Yes
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/17/2016 03:10 PM

Thank you for the great survey!

We truly value you.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

TS
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Tina S.
Schuylkill Haven, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tina S
not so sure
Not Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/16/2016 05:14 PM

Thank you for the great survey!

Please let us know what we can do to regain your confidence & trust with us (regarding your previous visit).
People do make mistakes but we expect our people to own up to them and make good for them as well.

We are grateful for you and your business.

Have a great day!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with

Verified Customer
Reading, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
KL
Very pleased with the service and staff
Recommended
Steve E., Hyundai Service Manager from Kelly Hyundai responded on 08/13/2016 01:31 PM

Thank you for the great survey!

We appreciate your business tremendously.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 X2417
Employees worked with
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