Business Solutions
SureCritic / Hyundai Dealer / Kelly Hyundai / STEPHEN EBERHARDT
SE

STEPHEN EBERHARDT

Kelly Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(410 reviews)
86

Reviews of STEPHEN EBERHARDT

LM
gravatar
Lori M.
Pottsville, PA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
My most recent service appointment with Kelly Hyundai was exceptional.
Service personnel were professional, informative and very courteous. Facility was clean and waiting area was comfortable. My service technician, Steve, took the time to explain what would be completed on my vehicle and estimated my wait time which was fairly accurate. I was very please with the entire experience.
Employees worked with
SE
STEPHEN EBERHARDT
JB
gravatar
Jennifer B.
Orwigsburg, PA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
My most recent experience was excellent.
I had a very good experience with Kelly Hyundai, recently.
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Lenhartsville, PA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good Experience
The service team was extremely honest about what services were actually needed on my vehicle, they recommend things, but only do what is NEEDED. Some people are not stupid, they don't treat you stupid. That is awesome.
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Frackville, PA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
my expierence at kelly hyundai
went for inspection and oil change.They really care about you and your car.
Employees worked with
SE
STEPHEN EBERHARDT
SR
gravatar
Scott R.
Vero Beach, FL
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Best Dealership I’ve dealt with
Kelly Hyundai has been the best dealership I’ve dealt with in my life. Always friendly and courteous. Attentive to my concerns and questions. Overall a great experience from sales to service.
Employees worked with
SE
STEPHEN EBERHARDT
KR
gravatar
Kevin R.
Nazareth, PA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Excellent dealership
Fine service
Employees worked with
SE
STEPHEN EBERHARDT
CA
gravatar
Charles A.
Schuylkill Haven, PA
2021 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
verified customer Verified Customer
10
Category: Service
Service
Excellent service.
Employees worked with
SE
STEPHEN EBERHARDT
AL
gravatar
Andrea L.
Frackville, PA
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2021
verified customer Verified Customer
10
Category: Service
Great Job
use original review
Employees worked with
SE
STEPHEN EBERHARDT
JC
gravatar
Jonathan C.
Tamaqua, PA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Amazing service here at Kelly Hyundai
Just came in to get my oil changed and get a multi point inspection done. It was my first time at this location and the service was exceptional. I will be back
Employees worked with
SE
STEPHEN EBERHARDT
BB
gravatar
Brian B.
Kutztown, PA
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Great service. Timely, convenient and very positive. The staff was professional, patient, kind, and had a great attitude. Will bring my vehicle back for maintenance, service, and repairs.
DANIEL E C. from Kelly Hyundai responded on 10/23/2021 05:29 AM

Brian,

     Thank you so much for taking the time to complete the survey and give us a 5 star review! We look forward to seeing you again! 

Daniel Carter
Kelly Hyundai
Parts and Service Director
Bus. 484-665-0130
C. 484-388-0171

Employees worked with
SE
STEPHEN EBERHARDT
VR
gravatar
Vanessa R.
Gordon, PA
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Great service
DANIEL E C. from Kelly Hyundai responded on 10/23/2021 05:25 AM

Vanessa,

     Thank you so much for taking the time to complete the survey and give us a 5 star review! We look forward to seeing you again! 

Daniel Carter
Kelly Hyundai
Parts and Service Director
Bus. 484-665-0130
C. 484-388-0171

Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Blandon, PA
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Review
Easy scheduling. Good communication. Love our Santa Fe.
STEPHEN C E. from Kelly Hyundai responded on 10/11/2021 03:27 PM

Thank you for the 5 star survey!

Your opinion is very important to us.
We look forward to another opportunity to serve.

Have a great week!

STeve

Steve Eberhardt
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Reading, PA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
took timebut very pleased
very pleased
DANIEL E C. from Kelly Hyundai responded on 09/28/2021 07:00 AM

Dwight,

     Thank you so much for the 5 star review! It is always a pleasure servicing your vehicle. We look forward to seeing you again soon!

Dan Carter
Service Manager
Kelly Hyundai
B: 484-665-0130 ext.2416
C: 484-388-0171

Employees worked with
SE
STEPHEN EBERHARDT
WS
gravatar
Will S.
Pine Grove, PA
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Kona Recall
No problem or issues having my wife's Kona checked for the piton recall notice I had received. Our Kona was not deficient and passed the piston inspection. Service department was friendly, prompt and timely in checking the pistons and also getting an oil change.
DANIEL E C. from Kelly Hyundai responded on 09/28/2021 07:02 AM

Will,

     Thank you so much for the 5 star review! It is always a pleasure servicing your vehicle. We look forward to seeing you again soon!

Dan Carter
Service Manager
Kelly Hyundai
B: 484-665-0130 ext.2416
C: 484-388-0171

Employees worked with
SE
STEPHEN EBERHARDT
JK
gravatar
John K.
Shenandoah, PA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Car check
Good service.
STEPHEN C E. from Kelly Hyundai responded on 09/11/2021 12:50 PM

Thank you John for the 5 star review!

We are truly thankful for you and your time spent with us.
We look forward to another opportunity to serve.

Have a great weekend!

Steve

Steve Eberhardt
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
JB
gravatar
Joseph B.
Cumbola, PA
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Kelly Hyundai service department makes you feel like you are family
Because Steve in your service department is an absolute GEM. Steve goes above and beyond in service excellence and is rated number one in my book!
STEPHEN C E. from Kelly Hyundai responded on 09/11/2021 12:49 PM

Thank you Joe for the 5 star survey!

It is always a pleasure to see you and help with your vehicle's needs.
We are grateful for you and your business.
We look forward to seeing you again.

Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
WB
gravatar
Walter B.
Frackville, PA
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great dealership
Great experience
STEPHEN C E. from Kelly Hyundai responded on 08/25/2021 04:13 AM

Thank you Walter for the great survey!

We are tuly thankful for you and your valuable time spent with us.
We look forward to serving you in the future.

Have a great week!

Steve

Steve Eberhardt
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Verified Customer
Reading, PA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Quick and easy
Always professional and was finished in less then an hour.
STEPHEN C E. from Kelly Hyundai responded on 08/23/2021 07:32 AM

Thank you for the 5 star survey!

We appreciate and value you tremendously.
We look forward to another opportunity to serve.

Have a great week!

Steve

Steve Eberhardt
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
BD
gravatar
Brad D.
Hamburg, PA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good
Steve is a great customer service manager. Took care of all our concerns.
STEPHEN C E. from Kelly Hyundai responded on 08/21/2021 04:24 AM

Thank you Brad for the 5 star survey and the nice comment!

We are truly grateful for you and the time you spend with us.
We look forward to another opportunity to serve.

Have a great weekend!

Steve

Steve Eberhardt
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
SB
gravatar
Sherry B.
Pottsville, PA
2022 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Kona service 2022
The customer service I get when taking my car in for service is exceptional The waiting area is clean and comfortable Everyone is friendly and helpful
STEPHEN C E. from Kelly Hyundai responded on 08/18/2021 05:12 AM

Thank you Sherry for the 5 star review!

We are truly thankful for you and your time spent with us.
We look forward to seeing you again.

Enjoy the rest of your week!

Steve

Steve Eberhardt
484-665-0130 x2415
Employees worked with
SE
STEPHEN EBERHARDT
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.