5 Star Exhaust & Auto Repair


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

530 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 2.600002/5Overall Rating 2.600002/5rating 2.600002rating 2.600002rating 2.600002
Original
Overall Rating 1.600002/5rating 1.600002rating 1.600002rating 1.600002rating 1.600002
96% Would Recommend
Latest Review 1 day ago
VIOLA M. on 02/18/2018
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"Great people/ Great work"
We had been struggling to identify a leak in my car. It was intermittent and a challenge to find. The folks at 5 Star kept after the problem till the were able to solve it.
Vehicle: Cadillac CTS Coupe
Service Date: 02/16/2018
Review Created: 02/18/2018 05:29 AM
Stan M. on 02/14/2018
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Stan said the staff did more than he was told they were doing.
Vehicle: Ford Fusion
Category: Service
Service Date: 02/13/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Michael H. on 02/14/2018
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Michael said the business was really quick and diagnosed the problem correctly.
Vehicle: Nissan Altima
Category: Service
Service Date: 02/12/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
George I. on 02/14/2018
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George said he would recommend this business for service.
Vehicle: Chevrolet Malibu
Category: Service
Service Date: 02/12/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Jeremy P. on 02/14/2018
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Jeremy said the estimate is a bit pricey.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 01/25/2018
Review Created: 02/14/2018
This review was collected via phone interview by Customer Research Inc.
Kiarra W. on 02/12/2018
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Kiarra said she had no complaints with the business.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/30/2018
Review Created: 02/12/2018
This review was collected via phone interview by Customer Research Inc.
Chris N. on 02/10/2018
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Chris said he didn't have any issues with his service. The employees provided a good environment.
Vehicle: Dodge Challenger
Category: Service
Service Date: 02/09/2018
Review Created: 02/10/2018
This review was collected via phone interview by Customer Research Inc.
Monica M. on 02/09/2018
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Monica said this business is nice and friendly and cooperative.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
JEFFREY W. on 02/07/2018
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"My recent service on Leestown"
Elaine and Carmen at the Leestown Road Store in Lexington were absolutely wonderful. They promptly repaired the brakes on my Toyota Tacoma. Thank-you!!

From Jeff in Wilmore.
Vehicle: Toyota Tacoma
Service Date: 02/06/2018
Review Created: 02/07/2018 03:48 PM
FRAN B. on 02/06/2018
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"Top Notch!"
5 Star is heads above other services in cost, efficiency, professionalism, and caring.
Vehicle: Chevrolet Cavalier
Service Date: 02/05/2018
Review Created: 02/06/2018 04:37 AM
Alex D. on 02/06/2018
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Alex said he was in and out very quickly.
Vehicle: Mercury Montego
Category: Service
Service Date: 01/17/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Brandi J. on 02/05/2018
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Brandi said the service the business provided was too time consuming.
Vehicle: GMC Yukon
Category: Service
Service Date: 02/01/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
WILLIAM B. on 02/02/2018
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"Fast"
Five star was on time.. they got to my car when they said they were...honest
Vehicle: Mazda MX-5 Miata
Service Date: 02/02/2018
Review Created: 02/02/2018 07:49 PM
RYAN D. on 02/01/2018
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"Quality of service"
They do great work, quickly and more importantly, at a reasonable price. I have been coming here for 15+ years
and have always left with peace of mind that my car was fixed and fixed right. They treat you as an individual and
not just as a number. I have referred several of my friends to them and I have never heard a negative word from anyone
I have sent to get their car repaired. Please note my overall rating would be 4.5 out of 5 but that was not an option and I never give
anyone a perfect rating.
Vehicle: Chevrolet Impala
Service Date: 01/30/2018
Review Created: 02/01/2018 05:02 AM
MICHAEL W. on 01/25/2018
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"always friendly, quick service"
the service is very good and fairly priced. they keep the customer well informed.
Vehicle: Ford Taurus
Service Date: 01/23/2018
Review Created: 01/25/2018 11:02 AM
EAMONN F. on 01/25/2018
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"Quality & Consistent "
Been coming to 5 Star for over 10 years. We’ve since moved across town but still come here because of the high quality & affordable work they do. Plus, the folks that work here have always been kind & friendly. Kudos
Vehicle: Subaru Forester (Natl)
Service Date: 01/24/2018
Review Created: 01/25/2018 05:49 AM
Kalan S. on 01/22/2018
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Kalan said the service was very good.
Vehicle: Jeep Renegade
Category: Service
Service Date: 01/19/2018
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
John J. on 01/19/2018
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John said the location was convenient. The staff was friendly and he was completely satisfied with the business.
Vehicle: Lexus RX 300
Category: Service
Service Date: 01/17/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
JERRY R. on 01/16/2018
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"Extra Mile"
I had my car -1990 Toyota Camry- into 5 Star on Jan. 5, 2018 , because the handle under the dashboard which controls the hood latch had broken. They were able to free it so i could get under the hood, but the piece needed to be replaced, and difficult to find for an old car. Elaine and Carmen went "beyond the call of duty" in tracking down the latch - out of town. They are really busy, but took the time to do a search, which was really appreciated. They have kept my ancient model (well over 200,000 miles) on the road for 20 years now. Am sure they will be glad when I replace it. Of course, I will ask 5 Star to examine it before purchase.
Vehicle: Toyota Camry
Service Date: 01/09/2018
Review Created: 01/16/2018 07:29 AM
Janson K. on 01/13/2018
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Janson said the service was quick and precise.
Vehicle: INFINITI G35 Coupe
Category: Service
Service Date: 01/08/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 530 in total