5 Star Lexington Auto & Exhaust


Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5Overall Rating 4.73/5rating 4.73

560 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 2.600002/5Overall Rating 2.600002/5rating 2.600002rating 2.600002rating 2.600002
Original
Overall Rating 1.600002/5rating 1.600002rating 1.600002rating 1.600002rating 1.600002
96% Would Recommend
Latest Review about 18 hours ago
Terry S. on 04/26/2018
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Terry said he is pleased with this business.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 04/11/2018
Review Created: 04/26/2018
This review was collected via phone interview by Customer Research Inc.
Matt M. on 04/25/2018
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Matt said the price is high. However, he received pretty good service and the staff got the work done fast and timely.
Vehicle: Ford Mustang
Category: Service
Service Date: 04/05/2018
Review Created: 04/25/2018
This review was collected via phone interview by Customer Research Inc.
Tommy H. on 04/25/2018
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Tommy said the business was fast and effective while providing his vehicle maintenance.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/23/2018
Review Created: 04/25/2018
This review was collected via phone interview by Customer Research Inc.
Donald W. on 04/24/2018
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Donald said they are timely. He said they are good and treat him well.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 04/05/2018
Review Created: 04/24/2018
This review was collected via phone interview by Customer Research Inc.
Perry T. on 04/23/2018
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Perry said the staff is friendly, honest, and the facility has good prices.
Vehicle: Nissan Titan
Category: Service
Service Date: 04/20/2018
Review Created: 04/23/2018
This review was collected via phone interview by Customer Research Inc.
TIM H. on 04/22/2018
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"Friendly Staff and Pleased With Service"
Very friendly staff. Tried them out with Groupon Deal and was pleased with results. Did take somewhat longer to complete the service than I expected. Will probably use them again.
Vehicle: Chevrolet Malibu
Service Date: 04/04/2018
Review Created: 04/22/2018 10:37 PM
Kelly G. on 04/21/2018
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Kelly said the staff gave her an estimate, and did a good job.
Vehicle: Volkswagen CC
Category: Service
Service Date: 04/18/2018
Review Created: 04/21/2018
This review was collected via phone interview by Customer Research Inc.
MARK W. on 04/20/2018
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"The people and the quality of work is outstanding."
I have been to 5 Star several times and I think they are great!!
Vehicle: Jaguar S-TYPE
Service Date: 04/10/2018
Review Created: 04/20/2018 06:52 AM
BEVERLY D. on 04/19/2018
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"Prompt, timely, professional service."
Always courteous, friendly service.
Vehicle: Ford Fusion
Service Date: 04/12/2018
Review Created: 04/19/2018 01:40 PM
DOREEN B. on 04/19/2018
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"Honest, reasonable and friendly service."
Honest, reasonable and friendly service.
Vehicle: Jeep Cherokee
Service Date: 04/06/2018
Review Created: 04/19/2018 10:04 AM
MEL G. on 04/19/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Oil change"
$55 is too much for a simple oil change.
Vehicle: Honda CR-V
Service Date: 04/18/2018
Review Created: 04/19/2018 06:11 AM
5 Star S. at 5 Star Lexington Auto & Exhaust responded on 04/19/2018

I'm sorry you feel that way, your vehicle takes a specific 0w20 high detergent oil that we normally sell for $59.99, if you wish to use a cheaper oil we can certainly accommodate you. Be aware using an oil not specified for your vehicle may void warranties and or cause engine damage.  If you have any questions or concerns don't hesitate to contact me. Sincerely Ryan 

MARY B. on 04/19/2018
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"Very Professional "
I would recommend this place for servicing your car.
Vehicle: Chevrolet Sonic
Service Date: 04/17/2018
Review Created: 04/19/2018 02:50 AM
BRADLEY H. on 04/18/2018
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"Great service, friendly people."
Title says it all. Good prices and solid work. Thanks Ryan!
Vehicle: Jeep Cherokee
Service Date: 04/12/2018
Review Created: 04/18/2018 08:17 PM
DEBBIE M. on 04/18/2018
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"Always very accommodating. Solved most of my car problems. AC is still a bit of a problem."
I’m sure they’ll take a look at it when I bring it back. Staff is very friendly and knowledgeable even the girls at the front desk. This is my new place to take my car for whatever it needs.
Vehicle: Nissan Altima
Service Date: 04/11/2018
Review Created: 04/18/2018 08:12 PM
MONICA B. on 04/01/2018
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"Satisfied!"
Excellent customer service, mechanics are friendly, and the price for service is reasonable. I bring my car here for all my car needs.

Monica
Vehicle: Pontiac Bonneville
Service Date: 03/20/2018
Review Created: 04/01/2018 05:57 PM
STEPHEN B. on 03/28/2018
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"pleasant staff. quick seevive. reasonable prices"
i still am having concerns re my windshield fogging up. it bothers me it had not done that until last week. yes. condensation should create a bit of moisture but it has never done before. I turned on heat today. within seconds so much moisture I couldnt see and nearly got into an accident

is there something else i can do?!
Vehicle: Lincoln Town Car
Service Date: 03/28/2018
Review Created: 03/28/2018 09:25 PM
JAN G. on 03/28/2018
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"The name 5 star says it all "
These people are awesome.always eager to help. Their prices are great.0
Vehicle: Buick Regal
Service Date: 03/28/2018
Review Created: 03/28/2018 08:52 PM
ANTHONY B. on 03/13/2018
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"Customer service "
Friendly service and they want you to be completely satisfied!!
Vehicle: Hyundai Genesis Coupe
Service Date: 03/09/2018
Review Created: 03/13/2018 04:44 AM
Brandon N. on 03/12/2018
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Brandon said he brought his vehicle in for a simple repair. Upon inspection, the business found that his frame was about to break and he would need a replacement vehicle soon. Instead of ignoring the issue and just doing the work he asked for, they let him know about the frame and saved him the cost of getting the repair he wanted done.
Vehicle: Mercury Cougar
Category: Service
Service Date: 02/23/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
Tom S. on 03/10/2018
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Tom said the staff were very helpful and they provided good service.
Vehicle: Nissan Sentra
Category: Service
Service Date: 03/09/2018
Review Created: 03/10/2018
This review was collected via phone interview by Customer Research Inc.
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