Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

619 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 1.6666667/5rating 1.6666667rating 1.6666667rating 1.6666667rating 1.6666667
97% Would Recommend
Latest Review 2 days ago

Reviews


CW
CHARLIE W.
Lexington, KY
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Great Work
5 Star always quotes the repairs and keeps you updated when repairs are in or progress and let's you know when repairs are complete.

TS
TIM S.
Lexington, KY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Good honest people that care.
Great people and great work.

MP
Mark P.
Lexington, KY
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Mark said the business went above and beyond to fix the vehicle. He is very satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

LN
LYNN N.
Lexington, KY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Great service
Always courteous and great service
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 09/19/2018

Thank you for the great review


EW
Eugene W.
Lexington, KY
Kia Forte
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Eugene said he liked their service and they did a good job. .
This review was collected via phone interview by Customer Research Inc.

JD
Jose D.
Kentucky
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Jose said they are very good.
This review was collected via phone interview by Customer Research Inc.

JO
Jerard O.
Lexington, KY
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Jerard said the business is good. He would recommend the business for work.
This review was collected via phone interview by Customer Research Inc.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 09/19/2018

Thank you sir we appreciate the good review


JJ
JEFF J.
Lexington, KY
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
One garage in Lexington you can trust
This is the place to take your vehicle when you want to be sure the repairs are professionally done, the service bill is not padded, and the customer service is offered with the intent to develop a trustworthy relationship.

I have used 5 Star for all my vehicle repair and maintenance for over a decade now, and never once felt overcharged or cheated by the level of service. I have and will continue to use them to care for the vehicles that my family drives.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 09/17/2018

I truely appreciate the kind words, thank you for the review.


MF
Maddie F.
Ashland, KY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Maddie said Jonathan was great.
This review was collected via phone interview by Customer Research Inc.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 09/17/2018

He does excellent work, thank you for the review


Verified Customer
Antioch, TN
Kia Spectra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Great service
Great customer service.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 09/17/2018

Thank you for the review


TB
Todd B.
Lexington, KY
Mazda CX-9
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Todd said the mechanics fixed his vehicle and it works.
This review was collected via phone interview by Customer Research Inc.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 09/17/2018

Thank you for the review


JM
JEREMY M.
Lexington, KY
Land Rover Range Rover Sport
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018
Great experience!
Great experience! Friendly staff and fair prices.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 09/10/2018

Thank you for the good review.


MS
MICHAEL S.
Lexington, KY
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Fast service
I was quoted a price to repair my vehicle and it was not over what I was quoted. The owner Ryan took a lengthy time to explain and find the problem. He was genuine and seemed like he cared.
I'll be back.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 09/10/2018

I appreciate the great review, our customers satisfaction is our number one priority.


PC
PHYLLIS C.
Lexington, KY
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
Excellent and Courteous Service
Title says it all. Cannot be more pleased with the service I receive at 5 STAR. They always try to work me in if I need a quick fix or setup an appointment for other repairs. I highly recommend their service and expertise in diagnosing any problems. They also let me know what, if anything, I might need to have done in the future. Their employees and technicians are courteous and very qualified! I highly recommend 5 Star!
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 09/10/2018

Thank you for the review, we appreciate all the kind words. 


MM
Mike M.
Lexington, KY
Chevrolet Chevy Express
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Mike said the repairs were done in a timely and professional manner.
This review was collected via phone interview by Customer Research Inc.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 08/23/2018

Thank you sir, Im glad we could accomidate your needs.

Ryan D.

5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 09/20/2018

Thank you for the review.


RR
Ronald R.
Lexington, KY
Chrysler Sebring Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Ronald said the business is excellent. The technicians are very professional and take the time. The customer service is pleasing. Keep up the good work.
This review was collected via phone interview by Customer Research Inc.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 09/10/2018

Thank you for the review


RR
RUSSEL R.
Lexington, KY
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018
Problem Solved
Ryan went the extra mile diagnosing and fixing a hard to find fuel delivery issue. The price was great for the amount of time spent to fix the issue. I would highly recommend five star!
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 08/21/2018

Thank you very much for the excellent review and kind words. 

Sincerely 
Ryan D. 


AB
Autry B.
Lexington, KY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Autry said that the place does excellent work, they check over vehicles very well and he has been going there for fifteen years.
This review was collected via phone interview by Customer Research Inc.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 08/14/2018

We appreciate the many years of customer loyalty. 
Thank you 
Ryan D.


CW
Clara W.
Lexington, KY
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Clara said this business is pretty good.
This review was collected via phone interview by Customer Research Inc.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 08/14/2018

Thank you for the review. 


LB
Linda B.
Lexington, KY
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Linda said every one was nice and friendly.
This review was collected via phone interview by Customer Research Inc.
5 Star S. from 5 Star Auto Repair & Exhaust Of Lexington responded on 08/14/2018

Friendly customer service is our top priority. Thank you for the excellent review. 

Ryan D. 


Displaying Review 1 - 20 of 619 in total