Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77
4.8

( 735 Reviews )

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
97% Would Recommend
Latest Review 4 days ago

Reviews


RE
Rich E.
Addison, IL
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Spoke with Dora. She said the employees were good to her and she appreciates their service.
This review was collected via phone interview by Customer Research Inc.

JP
Joe P.
Carol Stream, IL
Plymouth Voyager
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/07/2018 Category: Service
Joe said the staff was great but the service took longer than he wanted. He was satisfied with the work done.
This review was collected via phone interview by Customer Research Inc.

DR
DENNIS R.
Itasca, IL
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Always A Great Job
I always have a great experience when I bring my cars in for service at AAC. The people are knowledgeable and friendly and always perform honest work for a reasonable price. They look the car over throughly and point out some issues that might cause future problems. They are honest and operate on a high professional level.

MC
Maria C.
Hanover Park, IL
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Maria said this business is very friendly.
This review was collected via phone interview by Customer Research Inc.

JE
JENNIFER E.
Schaumburg, IL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018
Great service with qualifying technicians
Quick oil change service provided by qualified technicians. AAC doesn’t try and over sell you on services. The waiting area is comfortable for families to wait. The work is done correct the first time and are very friendly. We drive from Schaumburg to get our cars serviced. I highly recommend them for all your car needs.

TG
Theresa G.
Wood Dale, IL
Suzuki SX4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018 Category: Service
Theresa said the staff was nice and explained everything to her. The employees told her everything before they touched her vehicle. They explained they couldn't get to her vehicle right away, because they had to wait for the inspector to look at it. She trusted them.
This review was collected via phone interview by Customer Research Inc.

JK
Jeff K.
Lombard, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Jeff said the business had no problem fixing the vehicle.
This review was collected via phone interview by Customer Research Inc.

MR
Manny R.
Chicago, IL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Manny said the staff did a great job, and he would absolutely recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KH
Kristina H.
Melrose Park, IL
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Kristina said everything was fixed right and they got her in and out on the same day.
This review was collected via phone interview by Customer Research Inc.

SC
Sam C.
Wood Dale, IL
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Sam said he is always taken care of when he goes to this business.
This review was collected via phone interview by Customer Research Inc.

KS
Kamil S.
Roselle, IL
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Kamil said the staff is really good and he is satisfied with the business.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Elk Grove Village, IL
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Mark said they explained everything well. They did a quick job.
This review was collected via phone interview by Customer Research Inc.

SA
Steve A.
Bloomingdale, IL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Steve said the staff took care of his vehicle.
This review was collected via phone interview by Customer Research Inc.

PB
PAUL B.
La Grange, IL
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
Great friendly service, honest advice and a comfortable waiting room.
Great friendly service, honest advice and a comfortable waiting room. Pricing is very reasonable and they look for problems before they might occur to minimize return trips.

WS
Wilson S.
Addison, IL
Ford Police Interceptor
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/20/2018
Truck aligmant
I bring my truck to do alignant and didn't do anything to my truck and they charge me for not do anything to my truck.
I own this truck I know what's wrong and I can feel when they work on it and when they not.
Sorry this is the first time that I haven't this experience with this place because all the time they've been doing a great job.
But this is the way that I feel this time.
You can notice on one simple thing, they don't took the mileage on my truck.

SA
Stephanie A.
Addison, IL
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2018 Category: Service
Stephanie said she is a return customer. She had a hiccup in her brakes, but other than that, everything was good. This business usually has the best price around, and it is right around the corner from her place.
This review was collected via phone interview by Customer Research Inc.

HH
Herb H.
Lombard, IL
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Herb said the staff took care of him, and they had great service.
This review was collected via phone interview by Customer Research Inc.

AP
Angela P.
Addison, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Angela said the service was prompt, the rates were fair and the customer service was great.
This review was collected via phone interview by Customer Research Inc.

JA
Joe A.
Addison, IL
Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Joe said the business was very comfortable.
This review was collected via phone interview by Customer Research Inc.

MB
Maureen B.
Elmhurst, IL
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Maureen said the business provided good service.
This review was collected via phone interview by Customer Research Inc.