Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

686 Reviews

96% Would Recommend
Latest Review 1 day ago

Reviews


DC
Dolphis C.
Middle River, MD
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Dolphis said the staff got the vehicle done the same day. The staff did what he wanted them to do. They did an excellent job, and it was very timely. The service was really good. He was offered a ride home.
This review was collected via phone interview by Customer Research Inc.

RF
Roy F.
Essex, MD
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2017 Category: Service
Roy said this business was top notch from start to finish. They were wonderful to work with.
This review was collected via phone interview by Customer Research Inc.

MS
Mark S.
Essex, MD
Scion tC
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/16/2017 Category: Service
Mark said this business was okay.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Rosedale, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2017
Routine Maintenance
All work done as expected and in a timely manner great job!!

KG
Kevin G.
East Northport, NY
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2017 Category: Service
Kevin said this facility was thorough.
This review was collected via phone interview by Customer Research Inc.

PA
Phoebe A.
Baltimore, MD
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Pheobe said this business provided good service and they were efficient. They did as promised.
This review was collected via phone interview by Customer Research Inc.

NR
Nicholaus R.
Essex, MD
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2017 Category: Service
Nicholaus said this business was fast and friendly.
This review was collected via phone interview by Customer Research Inc.

SB
Stephen B.
Middle River, MD
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2017 Category: Service
Stephen said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RA
Robin A.
Middle River, MD
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Spoke with Robin's husband. He said this business was convenient and he would recommend them for service.
This review was collected via phone interview by Customer Research Inc.

PS
Prince S.
Baltimore, MD
Toyota Corolla
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/30/2017 Category: Service
Prince said the business provided good service. They treated him with respect and they also gave him a gift card. They were a little expensive.
This review was collected via phone interview by Customer Research Inc.
Jerry and D., Owners from All Phase Auto Repair responded on 09/25/2017

We strive for perfection and will work harder to make that "Good Service"
"Great Service".


ES
Emily S.
Essex, MD
FIAT 500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2017 Category: Service
Emily said she had the best experience at this business. Terry is very friendly, helpful, and patient. He is the best customer service person she has ever dealt with. The staff was accommodating, considerate, kind and she plans to continue to go there.
This review was collected via phone interview by Customer Research Inc.

HP
Henry P.
Sparrows Point, MD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2017 Category: Service
Henry said it was a very simple experience. It was quick and easy service. He was in and out. He had an inspection done and they told him what was wrong with his vehicle. They did not charge him anything extra for that. The owner is a very close friend of his.
This review was collected via phone interview by Customer Research Inc.

EB
Ed B.
Tiverton, RI
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Ed said this business is accommodating, knowledgeable, efficient, professional, friendly and good.
This review was collected via phone interview by Customer Research Inc.

NY
Nelly Y.
Middle River, MD
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2017
The employees
Always get great service and very friendly

TS
Tim S.
Rosedale, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2017
Great information
When doing a safety inspection they noticed a leak on the transmission, added dye and could not find the leak. I will bring it back in a week or two to have then verify where the leak is coming from. Very honest never mentioned and repairs until the leak is identified. Very trustworthy!!

AA
Anna A.
Essex, MD
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2017 Category: Service
Anna said the experience was very good.
This review was collected via phone interview by Customer Research Inc.

MM
Melvin M.
Essex, MD
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017
Friendly, honest and dedicated to their work and professional
Awesome bunch of people. If you have a problem with your car, they the people to go to. I bring all 3 of my cars to them.

BS
Briana S.
Essex, MD
Nissan Versa
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Briana said the work was done on time.
This review was collected via phone interview by Customer Research Inc.

SF
Sean F.
Essex, MD
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017 Category: Service
Sean said they have really courteous, up front and quick service. Their time frames are pretty accurate.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Middle River, MD
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017
They do great work.
They are friendly, helpful & professional.