Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

661 Reviews

96% Would Recommend
Latest Review 11 days ago

Reviews


JV
Jairo V.
Essex, MD
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2017 Category: Service
Jairo said there is nothing wrong with his vehicle. The experience was good.
This review was collected via phone interview by Customer Research Inc.

MT
Matt T.
Cleveland, OH
Audi A6
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2017 Category: Service
Matt said this business was pretty good and had his vehicle done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

HD
Hershel D.
Rosedale, MD
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2017 Category: Service
Hershel said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JE
John E.
Middle River, MD
Volkswagen Passat
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2017 Category: Service
John said it was great, in depth and professional customer service, from both Terry and Jerry.
This review was collected via phone interview by Customer Research Inc.

MJ
Mike J.
Essex, MD
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2017 Category: Service
Mike said this business is close to him.
This review was collected via phone interview by Customer Research Inc.

CJ
Cecil J.
Middle River, MD
Infiniti QX4
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/10/2017 Category: Service
Cecil said he had to take his vehicle back to the business because they put in a new distributor and it came loose the next day.
This review was collected via phone interview by Customer Research Inc.

IG
Imani G.
Baltimore, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2017 Category: Service
Imani said the service was good.
This review was collected via phone interview by Customer Research Inc.

JM
Juan M.
Baltimore, MD
Dodge Dakota
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2017 Category: Service
Juan said they did a good job but he had to wait a long time.
This review was collected via phone interview by Customer Research Inc.

RW
Robert W.
Essex, MD
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2017
Excellent Service
I took my van in for an inspection and the shop offered to run me home vs. me calling an Uber ride or taxi. Also, I found their service to be very honest, friendly, and customer-focused. I will be taking my vehicle here for service from now on.

SW
Sharon W.
Sparrows Point, MD
Ford Taurus X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2017
Jerry and Dale are honest mechanics
I having been bring my Ford Taurus X here for the last four years and I am very pleased with their honestly and expertise in auto
repair.

LT
Luis T.
Cambridge, MD
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017
You're several
You're several

TA
Tim A.
Middle River, MD
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2017
Great maintenance visit AGAIN!
Terry and the team once again provided excellent service to my vehicle. The work was completed in a timely manner and with in budget. Definitely will be back for more maintenance!

RS
Russell S.
Essex, MD
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2017 Category: Service
Spoke with Sandy. She said this business did what they said they would do, and they did not try to get them to do a lot of other things. They made suggestions, but they were not forceful. She appreciates the expedited service.
This review was collected via phone interview by Customer Research Inc.

TS
Tim S.
Rosedale, MD
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2017
Goog Job
Everything you could want for all you car needs. I believe in preventive maintenance having said that, all the work is performed as expected no unnecessary work is ever done here. No one has ever worked on my car except these guys! I pan to keep my car for many years to come and with their help I know I can!!

TS
Tim S.
Rosedale, MD
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017
Honest
Job done right and you can always believe the recommendations on repairs that need to be addressed and the ones that can wait.

RA
Robin A.
Middle River, MD
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Spoke with Guy. He said the only problem he has is that he can't ever duplicate the problem with the monitoring system.
This review was collected via phone interview by Customer Research Inc.

QC
Quentin C.
Dundalk, MD
Mercury Villager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Quentin said the customer service is pleasant.
This review was collected via phone interview by Customer Research Inc.

LF
Lisa F.
Middle River, MD
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2017 Category: Service
Lisa said she was satisfied with her experience.
This review was collected via phone interview by Customer Research Inc.

WP
Woodrow P.
Essex, MD
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2017
All Phase Auto Repair is easy to find, and efficient in the check-in process as well as delivery of services.
Upon arrival the friendly, helpful, efficient woman at the front check-in counter was great. I felt like she was interested in my needs, professional, and friendly. The work needed was complete and efficiently conducted.

CD
Christopher D.
Middle River, MD
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2017 Category: Service
Christopher said the business picked up some things he did not and he normally does his own work. They kept his vehicle clean and he was happy.
This review was collected via phone interview by Customer Research Inc.