Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

474 Reviews

100% Would Recommend
Latest Review 21 days ago

Reviews


EJ
ERIK J.
Richmond, MN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Personal service
Todd and his crew are great to work with!

LD
LARRY D.
Cold Spring, MN
Jeep Wrangler
Verified Customer
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02/12/2019
Great job again
These guys did a very good job on my wrangler. When I dropped it off it had a electrical problem. When I picked it up everything worked great. I had things working that had not worked in the 4 years I owned it.

LA
LARRY A.
Saint Paul, MN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019
Good prompt service
This business cares about their customers and take pride in making only NECESSARY repairs. They are reasonably priced and an asset to the mechanics and repair business.

SA
Steve A.
Richmond, MN
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Steve said the service was prompt and everything went okay.
This review was collected via phone interview by Customer Research Inc.

AF
Aaron F.
Holdingford, MN
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Aaron said the service was excellent, and the staff did exactly what they said they were going to do. The work was done cheaper than originally described and was done on time,
This review was collected via phone interview by Customer Research Inc.

BL
BILL L.
Cold Spring, MN
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Mountaineer service
The work at Bauer's is always well done and very prompt.
Additionally, Todd and his sons are very friendly and interested in keeping their customer's vehicles in top working order.
The only issue that I could raise is that on my invoice it mentions that my LF axle boot is torn. Adam had previously informed me of this prior to working on my left front wheel bearing last month. At that time we agreed that while he had the wheel torn apart it would be easier and save on labor to replace the boot at that time.
My remembrance is that I asked him to go ahead and replace the boot, which I thought that he had done. Now it would seem that I have to make another appointment to get the boot replaced.
Overall, that is an inconvenience and not an issue. It may well be a matter of miscommunication.
Bauer's does excellent work.

BS
Bob S.
Richmond, MN
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Bob said the staff did a good job, and were fair about things. They're easy to work with, and they have a nice clean facility. They're good people, and he would highly recommend them to anybody.
This review was collected via phone interview by Customer Research Inc.

DB
Don B.
Cold Spring, MN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Don said the service was good.
This review was collected via phone interview by Customer Research Inc.

LA
LARRY A.
Saint Paul, MN
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Tire install balance and align plus routine oil change
Another excellent job done by qualified mechanics who always go above and beyond! Had paid for tires and balance before didn’t realize the alignment hadn’t been paid for but even so the shop hadn’t given me a coupon for alignment they honored it the day the tires were mounted balanced and aligned. Always ready to do what is right and never suggest or perform anything that is not needed. Very excellent and reputable shop!

DB
DICK B.
Cold Spring, MN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Personal touch
I have confidence in the work they do and they treat you fair

RT
RON T.
Cold Spring, MN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018
Everything went smooth
My wife and son brought it in and picked it up. So far so good...as usual.

LF
LEON F.
Saint Cloud, MN
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
Quality work again.
Quality work! It's what keeps me coming back.

JM
Jeff M.
Saint Cloud, MN
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Spoke with Renee. She said her family has received great service for 20 years from this business.
This review was collected via phone interview by Customer Research Inc.

RS
RON S.
Cold Spring, MN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
courtesy, respect, and excellent work.
as usual, the service was excellent in every respect, thanks to Steve and everyone involved for a job well done.

KJ
Kevin J.
Cold Spring, MN
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Kevin said he had no problems with the service.
This review was collected via phone interview by Customer Research Inc.

GS
Gary S.
Richmond, MN
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Gary said this business did everything he asked and they were very nice about it.
This review was collected via phone interview by Customer Research Inc.

ML
MARY LOU L.
Cold Spring, MN
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
yes
very nice people do good work

LF
LEON F.
Saint Cloud, MN
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Quality work, knowledgeable staff, honest
Bauer Auto Service was recommended to me by the person that sold me his Corvette. They have not disappointed. Very knowledgeable staff and quality work. They never try to sell me service I don't need. Bauer is the only place I trust to work on my car.

TG
Tom G.
Richmond, MN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Tom said the customer service has always been good. He stated he is always happy with what the staff do for him. The staff are always on the ball and quick to get done when they say they are going to get done.
This review was collected via phone interview by Customer Research Inc.

LA
LARRY A.
Saint Paul, MN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
General maintenance and diagnosis of issue of rear tailgate
Vehicle in for routine maintenance and issue with the rear tailgate operation. They promptly found the problem and did as usual a prompt and excellent service in a very acceptable time. I was happy to give them a name of an individual who also resides out of town who was looking for an honest and reputable mechanic service. They always do a good job never try to make repairs or suggest repairs that are not needed! It is truly a pleasure doing business with this repair shop. They are reasonable in pricing for their work as well

Displaying Review 1 - 20 of 474 in total