Beneficial Automotive

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

317 Reviews

99% Would Recommend
Latest Review 12 days ago
Terril D. on 09/25/2017
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"They don't work on anything older than a 1994."
I don't understand how do you consider yourself to be a automotive shop that has limitations to what you work on. It's a 1989 Chevrolet the year should be irrelevant. It's a beautiful car in mint condition all I needed was the fuel pump replaced and they recommended me to someone else.So I would recommend that this is information that should add to their website.Would like to say thanks! for the experience and have a blessed day
Service Date: 09/25/2017
Review Created: 09/25/2017 09:23 AM
The Beneficial A. at Beneficial Automotive responded on 09/25/2017

I am sorry that we were unable to help you with your car issues.  In the times we are in today there is a big difference in newer vehicles than in older models.  
Our technicians are trained and skilled at meeting the needs of the newer vehicles.  
Because of the skill set of our technicians, this is why we felt like you were better off at another automotive shop to meet your needs.  
I am sure you can agree that just due the fact our technicians were not able to meet your needs this time is in no way reflective of a 1 star review when you were not able to experience our top notch service.  However, we would be happy to exceed your expectations should a need arise with a vehicle built within the last 20 years.  

Teresa C. on 01/17/2017
Overall Rating 1/5rating 1rating 1rating 1rating 1
"engine and tire symbol"
I took my car in and was out shortly. They took care of the problems and recommended for me to get new tires, so I went to the place where they suggested and bought 2 new tires which 2 more will be bought shortly. Thanks again Beneficial for making me comfortable with my car's condition...I so appreciate the professionalism and honesty..Theresa
Vehicle: Chevrolet Sonic
Service Date: 01/12/2017
Review Created: 01/17/2017 07:55 PM
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