Brown Motor Works

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803-551-0991
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,500 Reviews)
5 star
90%
4 star
7%
3 star
1%
2 star
<1%
1 star
1%

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
98% Would Recommend
Latest Review about 13 hours ago

Reviews

SH
SCOTT H.
Columbia, SC
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
The little things
A well run business. They pay attention to the details
Recommended
AB
ANDRE B.
Columbia, SC
Porsche 911
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
Fast Honest and Family atmosphere
I have been using BMW since I had an issue with my first Mercedes.3 other repair shops couldn't diagnose or fix the issue over 2 months. Brown motor works got it fix and 5 cars later they are my mechanics for life.Fast reliable personal service at its best.
Recommended
CC
CINDY C.
Chapin, SC
Honda Accord Sdn
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/13/2021
They’re the best!
Been going here for years and wouldn’t go anywhere else. Honest, dependable and reasonably priced.
Recommended
DL
DOROTHY L.
Saint Matthews, SC
Land Rover LR2
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
Mrs.D.Livingston
The respect l received and timely response.
Recommended
OP
ORIETTA P.
West Columbia, SC
Volvo XC60
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2021
customer service
Great customer service work done in timely matter. Loaner vehicles available great place
Recommended
OM
OJ M.
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/11/2021
Polite an does great work
I highly recommend these guys their great people an know what they are doing
Recommended
LB
LINDA B.
Columbia, SC
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2021
Excellent service, punctual
Did work as told to me, very courteous, got my car back spotless
Recommended
Verified Customer
Roselle, NJ
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2021
Prompt, affordable and good quality
They saved me $600 as compared to the dealer and I was pleasantly surprised that they offered and I accepted their shuttle service.
Recommended
BH
BUBBER H.
Columbia, SC
Kia Sorento
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2021
KIA
As usual, the service was great and they make you feel important. Pleasure taking my car there.
Recommended
MH
MARY JO H.
Irmo, SC
Lexus RX 350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2021
The absolute BEST there is!
I don’t trust anyone else with my car—so much so that I come up from Florida to get my car serviced. I’ve been with them for almost 20 years!
Recommended
Verified Customer
Columbia, SC
Volkswagen Jetta
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2021
Honest and kind
What a warm and welcoming team at Brown Motor Works! They went out of their way to work me in, and provided excellent service and value. I will definitely be back!
Recommended
RB
RICHARD B.
Columbia, SC
Volvo S60
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2021
Friendly knowledgeable honest
They are very accommodating and walk you through the whole process
Personnel are all nice.
Recommended
EM
EMILY M.
Irmo, SC
BMW 5 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Great service
This is not your usual experience. Everyone goes the extra mile to make sure your experience is a pleasant one. Pricing is fair and quotes given up front.
Recommended
BM
BILL M.
Columbia, SC
BMW 750i xDrive
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2021
Wonderful service
Great place, fixed quickly and they communicate !
Recommended
JA
JEFFERY A.
Lexington, SC
Mercedes-Benz CLA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2021
Leroy is Great
Service was excellent and faster than I expected. Leroy seems trustworthy and made me feel at ease. I will be back for service in the future.
Recommended