Brown Motor Works

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803-551-0991
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Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(1,455 Reviews)
5 star
90%
4 star
7%
3 star
1%
2 star
<1%
1 star
1%

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
98% Would Recommend
Latest Review 1 day ago

Reviews

SM
SANDRA M.
Ridgeway, SC
Mercedes-Benz C-Class
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/05/2021
Great customer service
Quick and fast service...Staff was nice and helpful.
Professional and guarantee their work...
Recommended
BB
BRENT B.
Milton, FL
Mercedes-Benz C250
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Fabulous service!
Would highly recommend using BMW!
Recommended
ES
EDGAR S.
Columbia, SC
Jaguar XJ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Customer for Life
I thought I needed an oil change because it had been over 8 months since my last one. They told me that I had 4,000 more miles to go before needing one. Any other place would have just changed the oil and charged me unnecessarily. I’ve been taking my XJ8 to BMW for over 15 years and I’m a happy camper.
Recommended
Verified Customer
Columbia, SC
BMW 5 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Staff and great service
I have been taking my cars to BMW for over 25 years. Would not take my car anywhere else.
Recommended
JL
JACQUETTA L.
Columbia, SC
BMW X3
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2021
The nice people
The people at the front desk are very welcoming. They are pleasant and very efficient . They keep you informed as to what your car need, and when. I appreciate that kind of attention.
Recommended
WS
WARREN S.
Columbia, SC
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
Great service 👏
Great service, good price, and fast repair.
Recommended
HG
HERBERT G.
Columbia, SC
Mercedes-Benz C250
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
Service at Brown Motor Works
Top notch professional service is the minimum at Brown Motor Works! From the time you enter their facility, they are obligated to satisfy you and provide that quality needed service for your vehicle! They take customer satisfactory to another level! Why would you take tour vehicle anywhere else!
Recommended
HL
HUGH L.
Newberry, SC
Jaguar XJ
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
Everyone I talked with was extremely helpful and easy to work with.
I thought the personnel I talked with were straight-up and honest.
I really was surprised that their work carries a two year, unlimited miles warranty.
Recommended
JR
JOHN R.
Hopkins, SC
BMW 750Li
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2021
Work was great
I give them 5 stars. Work was done in timely fashion.
Recommended
VP
VICKI P.
Columbia, SC
MINI Cooper Hardtop
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
Trustworthiness
I can say my trust lies right where it is at Brown Motor Works, I won’t let just anybody work on my MiniCooper S.
Recommended
GR
GILBERT R.
Irmo, SC
Mercedes-Benz E500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
Got my car running in such quick time
Good auto shop to get your car repaired
Recommended
RW
RON W.
Lexington, SC
Volkswagen Passat Wagon
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
Mr.
Professional..courteous...excellent work...reasonable repair costs.....highly recommend using their services.
Recommended
Verified Customer
Columbia, SC
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
They were able to take my car when I had an unexpected breakdown.
Great job at a reasonable price
Recommended
BC
BEVERLY C.
Columbia, SC
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
Customer service
The work is done correctly the timing it takes to get the job done is reasonable. Most important, they don't fix thing that don't need to be fixed. The prices are reasonable.
Recommended
IR
INELL R.
Swansea, SC
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
Polite Clean environment and work done in a timely manner
BMW is represented very well by Mr L He is always polite respectful greets you with a smile and ALWAYS explain your car situation to where you feel comfortable in getting any work done never a problem getting an appointment when need it All this is really appreciated in this day and time when so much is going on Thanks Mr L and BMW😊
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