They know you. They know your car. They don't high pressure you to get stuff done. They'll help work around your schedule. My auxilliary battery malfunction took 30 minutes to fix. Nice.

I had the opportunity to take my Mercedes to Brown Motor Works for the first time last week and I was really happy with the result. These guys are obviously very competent. Everything from booking the appointment to reviewing the work done was great. I’ll be back.

the mechanical team is the best all around I've ever had to deal with, since owning a car

Great friendly service. Keeps customer updated.

We took our Mini in when a “service light” came on. Despite not having an appointment, BMW completed repairs in one day.

Call about 8 in the morning and was in and out by 9:30 with a wash nice guy Leroy took care of me

If feels good for my car to be running like it’s supposed to

It is always a pleasure to bring my Mercedes to Brown. They know me by name, they have a loaner and I fell like I get my good service for what I spend. I have been bringing my car there for years and never had a complaint!

They were quick job done right. Price was great..

Had to come back for wrong parts

Service has been great every time I visit. Customer service is amazing and I wouldn’t take my vehicle anywhere else but here...

Very fast and friendly

Brown Motor Works, has worked on my Mercedes for years. I am so pleased with the service. The same person works on my automobile every time, and he comes out and talks to me.

Fit me in right before the holidays...can't thank them enough.

In and out in one day. Prompt service. Thorough inspection of the vehicle. Not cheap, but very professional.

Professional and friendly staff. Trustworthy company!

I am always very pleased with the excellent and professional customer service received, as well as my vehicle being service in a timely manner.

When I pulled up i saw a building that look to be clean and a lot of German cars so I knew they must know what they are doing. I was recommended to this shop by a friend that I consider a true brother. He is very picky about who works on his cars so Uou came very highly recomenddd. U spoke to Leroy and he was very pleasant and acomidsting to my needs. He quoted the repair with in a few hours and I gave the go ahead to do the repairs I was called a few hours later to tell me my car was ready to roll. Again great service!!!

I could not ask for better service and the people and great and really take care of you.
I would recommend to anyone who needs service on there car

Every visit has been professional and recommendations for needed service is always thorough.