ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 2 days ago
JEFF B. on 11/20/2017
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"The people and their service"
Always a pleasure and BMW is always looking out for my vehicles as if they were their own.
Vehicle: Mercedes-Benz S430
Service Date: 11/17/2017
Review Created: 11/20/2017 06:00 AM
Jay E. on 11/20/2017
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Jay said he would recommend this business for service.
Category: Service
Service Date: 11/16/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Clyde B. on 11/20/2017
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Clyde said they provided good service. Everything was done in order. They were fast and they had good customer service. Scott was the one that serviced his vehicle. He was very intensive on answering all his questions and having everything in order. They had it working promptly and got everything done as quick as possible. He also stayed in touch with them to let them know what was going on.
Vehicle: Mercedes-Benz C320
Category: Service
Service Date: 11/16/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
ALBERT G. on 11/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"THE ATTENTION I GET"
VERY GOOD SERVICE
Vehicle: Mercedes-Benz S430
Service Date: 11/01/2017
Review Created: 11/18/2017 05:33 AM
Larry S. on 11/17/2017
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Larry said he has been using the business for over 15 years. They always take care of him and they provide excellent service.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
KEN G. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees are the best!"
We have trusted BMW with our cars for years. The employees are friendly, knowledgeable, offer solutions to problems and take very good care of us. We have recommend BMW to several friends.
Vehicle: Mercedes-Benz E320
Service Date: 11/15/2017
Review Created: 11/16/2017 04:37 AM
DONNA G. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The prompt reception and quick check in."
Thank you for the unscheduled assistance!
Vehicle: BMW X5
Service Date: 11/14/2017
Review Created: 11/15/2017 06:09 AM
Sarah G. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sarah said the staff at this business are very nice and they keep her updated on her vehicles. They also do their work quickly.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 10/17/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Guy B. on 11/15/2017
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Guy said this business did as promised, in a timely manner.
Vehicle: BMW 3 Series
Category: Service
Service Date: 10/17/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
JOSEPH M. on 11/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"being honest and friendly to customers"
Meeting Mr.Leroy were like meeting a true friend always as the rest of the staff .very satisfied with the sevice
Vehicle: BMW 5 Series
Service Date: 10/31/2017
Review Created: 11/12/2017 11:08 AM
JANETTE P. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Skillful service at a great price "
I drive from 75 miles to have my volvo serviced at Browns Motor Works because I appreciate thier straight honest talk about what your car needs (or doesn’t) , they have certified volvo mechanic s and diagnostic equip so you dont leave with oil change lights still , and costs are fair. I feel good about supporting this small business, great people! They even gave my dog some water after the long drive . Thank you Brown motor works!
Vehicle: Volvo S60
Service Date: 11/10/2017
Review Created: 11/11/2017 05:51 AM
ALAN F. on 11/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service and communication"
Took care of several maintenance items for my Mini, and they also recommended new tires. Although they don't sell tires, you can drop-ship tires there, and they'll mount them for you.
Vehicle: MINI Cooper Hardtop
Service Date: 11/09/2017
Review Created: 11/10/2017 10:45 AM
Matthew W. on 11/10/2017
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Matthew said the work was quick and easy. They did what he asked them to do.
Vehicle: BMW 740i
Category: Service
Service Date: 10/26/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Lee M. on 11/10/2017
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Lee said the mechanic was the only who could fix his vehicle. They did it for a reasonable price.
Vehicle: BMW 5 Series
Category: Service
Service Date: 10/27/2017
Review Created: 11/10/2017
This review was collected via phone interview by Customer Research Inc.
Louise S. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Louise said she was referred to the business and the service she received was good.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 11/03/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
DAN R. on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer care!"
I stopped in unannounced due to a possible bad front strut. Scott got my car in the repair bay within minutes. The mechanic came into the waiting room and confirmed my thoughts. He took me to the shop and showed me exactly what was defective. And all this at no charge! I had a repair estimate in just minutes too. Just can’t beat these guys. Thanks.
Vehicle: MINI Cooper Hardtop
Service Date: 10/10/2017
Review Created: 11/06/2017 07:19 PM
TIPPY H. on 11/04/2017
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"Great to have my car back!"
I don't trust my 1990 325iC to most garages, but Brown has taken good care of it over the years. They also took a look at something on my husband's car when we picked mine up, which we appreciated so that we didn't have to make another trip across town later.
Vehicle: BMW 325i
Service Date: 11/03/2017
Review Created: 11/04/2017 03:54 PM
Darrell G. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Darrell said this business did an excellent job. They kept him updated.
Vehicle: Volkswagen New Beetle Coupe
Category: Service
Service Date: 11/01/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
Kody H. on 11/02/2017
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Kody said everything was perfect. They charged a much lower price and the driver was nice. Everything seemed to be working fine and everyone he talked to was nice.
Vehicle: BMW 4 Series
Category: Service
Service Date: 10/31/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
KENNETH D. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and response"
Very good!
Vehicle: Audi A6
Service Date: 10/27/2017
Review Created: 10/30/2017 05:33 PM
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