Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

902 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 11 hours ago

Reviews


Verified Customer
Columbia, SC
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Friendly, knowledgeable, efficient.
They know you. They know your car. They don't high pressure you to get stuff done. They'll help work around your schedule. My auxilliary battery malfunction took 30 minutes to fix. Nice.

JS
JOHN S.
Chapin, SC
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Happy New Customer
I had the opportunity to take my Mercedes to Brown Motor Works for the first time last week and I was really happy with the result. These guys are obviously very competent. Everything from booking the appointment to reviewing the work done was great. I’ll be back.

JW
JOHANNA W.
Columbia, SC
Volkswagen Passat Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Leroy!!!!!!!!!!!!!!!!!!!!
the mechanical team is the best all around I've ever had to deal with, since owning a car

WT
WALTER T.
Columbia, SC
Mercedes-Benz S500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
??
Great friendly service. Keeps customer updated.

JB
JAY B.
West Columbia, SC
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
Despite not having an appointment
We took our Mini in when a “service light” came on. Despite not having an appointment, BMW completed repairs in one day.

Verified Customer
Irmo, SC
BMW 4 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019
Had me in and out less then an hour
Call about 8 in the morning and was in and out by 9:30 with a wash nice guy Leroy took care of me

SH
SPENCER H.
Columbia, SC
BMW 3 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/15/2019
My car is running well again
If feels good for my car to be running like it’s supposed to

Verified Customer
Irmo, SC
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Customer Service
It is always a pleasure to bring my Mercedes to Brown. They know me by name, they have a loaner and I fell like I get my good service for what I spend. I have been bringing my car there for years and never had a complaint!

IS
IRVIN S.
Hopkins, SC
Mercedes-Benz S320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019
There step by step informing on my car.
They were quick job done right. Price was great..

KT
KENNETH T.
Columbia, SC
Mercedes-Benz S430
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/04/2019
Wasnt pleased with visit this time
Had to come back for wrong parts

AG
ANTWAN G.
Sumter, SC
BMW X1
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Satisfied customer
Service has been great every time I visit. Customer service is amazing and I wouldn’t take my vehicle anywhere else but here...

RB
RICHARD B.
Irmo, SC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
Fast & Accurate
Very fast and friendly

JM
JIMMIE M.
Columbia, SC
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018
Great Service
Brown Motor Works, has worked on my Mercedes for years. I am so pleased with the service. The same person works on my automobile every time, and he comes out and talks to me.

GP
GISELLE P.
Orangeburg, SC
Mercedes-Benz CL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Fast and courteous service!
Fit me in right before the holidays...can't thank them enough.

Verified Customer
Irmo, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Fast service
In and out in one day. Prompt service. Thorough inspection of the vehicle. Not cheap, but very professional.

DB
DESMOND B.
West Columbia, SC
Mercedes-Benz CLA-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Excellent Customer Service
Professional and friendly staff. Trustworthy company!

ME
MONIKA E.
Columbia, SC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Excellent Service
I am always very pleased with the excellent and professional customer service received, as well as my vehicle being service in a timely manner.

LR
LANCE R.
Columbia, SC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
The customer service.
When I pulled up i saw a building that look to be clean and a lot of German cars so I knew they must know what they are doing. I was recommended to this shop by a friend that I consider a true brother. He is very picky about who works on his cars so Uou came very highly recomenddd. U spoke to Leroy and he was very pleasant and acomidsting to my needs. He quoted the repair with in a few hours and I gave the go ahead to do the repairs I was called a few hours later to tell me my car was ready to roll. Again great service!!!

SL
Scott L.
Gaston, SC
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Great work Great people
I could not ask for better service and the people and great and really take care of you.
I would recommend to anyone who needs service on there car

RM
RHONDA M.
Columbia, SC
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018
Superior service
Every visit has been professional and recommendations for needed service is always thorough.