Service Coupons
Reviews
BR
Bubba R.
North, SC
Land Rover Defender 90
Verified
Bubba said the business handled the service well and they kept him informed during the whole process.
Recommended
This review was collected via phone interview by Customer Research Inc.
AM
ANN M.
Columbia, SC
MINI Cooper Hardtop
Verified
REPAIR OF 2004 MINI COOPER
THIS IS THE SECOND ENCOUNTER MY DAUGHTER HAS HAD WITH THIS COMPANY.THE WORK IS EXEMPLARY.THEY EVEN WASH THE CAR AND CLEAN IT AFTER THE REPAIR.ALL REPAIRS ARE EXPLAINED BEFORE THE WORK IS DONE AND THE ATTITUDE OF EVERYONE THERE IS INVITING,.VERY KNOWLEDGEABLE AND ATTEMPTS TO CONFORM TO THE CUSTOMERS SCHEDULE.
Recommended
KS
Khalid S.
Columbia, SC
Mercedes-Benz 300SD
Verified
Khalid said he has been dealing with the business for years. They are very good, and he is very pleased with them.
Recommended
This review was collected via phone interview by Customer Research Inc.
WB
Willie B.
Columbia, SC
BMW 328i
Verified
Willie said the business did exceptional quality work.
Recommended
This review was collected via phone interview by Customer Research Inc.
JC
Joel C.
Columbia, SC
Verified
Joel said he was impressed with his service. The work was excellent.
Recommended
This review was collected via phone interview by Customer Research Inc.
BH
Bo H.
Columbia, SC
BMW M5
Verified
Bo said the business treated him nicely and the repairs were done in a timely manner. He also said the cost was less than expected.
Recommended
This review was collected via phone interview by Customer Research Inc.
DL
David L.
Prosperity, SC
BMW M3
Verified
David said the staff members were prompt, and they were able to correct the issue he was having with his vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
SW
Sterling W.
Irmo, SC
BMW 6 Series
Verified
Sterling said the employees let him know if there are any problems. They know what's going on, and do all they can to help him.
Recommended
This review was collected via phone interview by Customer Research Inc.
JF
JAMES F.
Columbia, SC
BMW 3 Series
Verified
Good Result
This car has had a fairly "tough life"; Brown's made it "drive-able" once more. The car was towed to the shop by Shroeder's on a Saturday, picked up this week, and was working as well as could be expected. Thanks for getting it going; but there's still a lot to do. Thanks for your help.
Recommended
Verified Customer
Columbia, SC
Mercedes-Benz CLK-Class
Verified
Brown Motor Works is a great place to get your car fixed they do a good job the only problem is too high with pricing
A good place to go you know your cars going to be right but the only thing about this business is the labor to high
Recommended
RM
Richard M.
West Columbia, SC
Honda Civic
Verified
Richard said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JK
JIM K.
Irmo, SC
BMW 323i
Verified
Always good service
I have been having Brown Motor Works service my cars since moving to SC in 2005. Not only do they perform great maintenance, but they help me decide which faults MUST be corrected snd which can be deferred (99 BMW 323i, >200K miles-some repairs could cost more than the value of the car).
While serving abroad I was always confident in their honesty when my wife would have to take the cars in for service.
While serving abroad I was always confident in their honesty when my wife would have to take the cars in for service.
Recommended
NB
NOELLE B.
Columbia, SC
BMW Z4
Verified
Excellent Service As Always
I left happy after picking up my car. As usual! The folks are Brown Motor Works on Broad River Road always treat you great!
Recommended
JB
James B.
West Columbia, SC
Mercedes-Benz SL-Class
Verified
James said they treated him well, were honest, and answered all his questions.
Recommended
This review was collected via phone interview by Customer Research Inc.
SL
Steph L.
Columbia, SC
Mercedes-Benz S500
Verified
Steph said he been going to the business for 25 years and it is a good facility.
Recommended
This review was collected via phone interview by Customer Research Inc.
AF
ALAN F.
Irmo, SC
MINI Cooper Hardtop
Verified
Honest service shop
I had received an email indicating it was time to get an oil change. However, when I brought it in, they realized it had not reached the mileage level that would require it. Leroy gave me a call and recommended that I not get an oil change at this time. They went ahead and did an inspection anyway. I ended up just get wiper blades.
Recommended
DT
Dexter T.
Columbia, SC
BMW 750Li
Verified
Dexter said he was impressed with the business, the service was the best quality work he's had done on his vehicle in a while. They really know how to diagnose the problems, and they didn't charge him for leaving his vehicle overnight while they thoroughly diagnosed it. The service was completed in a reasonable time and it was done well.
Recommended
This review was collected via phone interview by Customer Research Inc.
TE
Thomas E.
Orangeburg, SC
Porsche Boxster
Verified
Thomas said he appreciates that the business gave him a loaner vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
BG
BILL G.
Irmo, SC
BMW X5
Verified
Prompt, professional service.
I appreciate your services. Thanks again.
Recommended
AB
Allen B.
Lexington, SC
BMW 3 Series
Verified
Allen said the employees took his vehicle in at his scheduled time. The work was done in a timely manner. He was satisfied with his service.
Recommended
This review was collected via phone interview by Customer Research Inc.