Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

863 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review about 7 hours ago

Reviews


Verified Customer
Columbia, SC
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
BMW
Attentive, professional, competent.
They work with you instead of you working into their schedule.

MR
MELVA R.
Columbia, SC
Audi A4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018
Friendly respectable and execellent service
I would recoomend this company to anybody that has issues with thier car or even just need service done. I had a very bad experience with the car dealership I took my car to have service done. When I gor my car back I had to get a new engine. A good friend told me about Browns. I wouldn't take my to other place again. Browns the one for my car. Love they service forever. This review ask for 372 words and all you need is 3 They're The Best!!! I wouldn't change nothing about them I so comfortable with putting my car
in thier hands.

GW
GWYN W.
Irmo, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Wright
Great service, very honest I will not trust my bmw to anyone else.

Verified Customer
Orangeburg, SC
Mercedes-Benz CL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
MB Repair
Service advisors are both knowledgeable and personable. The availability of loaner car service is invaluable as I live 40 miles away.

DF
DON F.
Columbia, SC
Mercedes-Benz SL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Quality Service
Complete satisfaction at Brown Motor Works. The service is excellent and the staff is great.

DW
DAVID W.
Irmo, SC
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
X5 Glow Plugs
I appreciate having a loaner vehicle. Repairs were done well and on time. Thank you.

PP
PATRICK P.
Irmo, SC
Jaguar X-TYPE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2018
Tenacious and dependable
I brought my 2005 Jaguar in for brake problems. They had a hard time diagnosing the problem but they were able to get to the root problem. Good job guys!

Verified Customer
Irmo, SC
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Awesome experience.
BMW was excellent in assessing and correcting my car issues! Thankfully it was done swiftly and my car is running better than before! Also a clean car is a PERK! I highly recommend their services! Thanks so much Mr Leroy!

MC
Merri C.
Prosperity, SC
BMW 128i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Merri said it is hard to find a good auto repair business, and this facility is that.
This review was collected via phone interview by Customer Research Inc.

RS
Ray S.
Chapin, SC
Porsche Boxster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Ray said that the place did good work on his vehicle.
This review was collected via phone interview by Customer Research Inc.

AD
APRIL D.
Elgin, SC
Volkswagen Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
Friendly staff. Conscience to customer needs. Attention to details of every visit
Attentive staff always present. They are aware of customer needs. Always go beyond their word

MB
MELVIN B.
Columbia, SC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Fast professional and friendly service
Went to get my halo serviced on my 750 BMW service was fast professional and friendly

CC
CINDY C.
Chapin, SC
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018
Wouldn’t go anywhere else!
I’ve been going to these guys for almost 20 years and they have always provided great service. More importantly, I trust them.

JM
JEFF M.
Prosperity, SC
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Fantastic Service and customer service 👍
Very professional, great customer service and not looking to take you to the bank. Would highly recommend to everyone.

JB
JOAN B.
Columbia, SC
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Professional Service
Professional customer and car services; timely estimates and updates on service status.

RB
RICHARD B.
Irmo, SC
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
Great service
Quick service, very knowledgeable staff and open
to questions from customers

Verified Customer
Saluda, SC
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Great service!
They do what is needed and it what they “want”. I’ve taken several cars in when others (dealership) have said something was wrong. Brown’s checked everything out and if they didn’t see a need, they recommended I do nothing. Not many places will turn down money!

KM
KENNY M.
Irmo, SC
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Bmw 750 li
Great job

LW
Lawrence W.
Columbia, SC
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Lawrence. He said the business was good and he is looking forward to doing business with them soon.
This review was collected via phone interview by Customer Research Inc.

ML
MEGAN L.
Cayce, SC
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018
Nice people and quality work
This was my first trip to Brown Motor Works and I was not disappointed. Thy quickly diagnosed and repaired my vehicle, keeping me informed throughout the process. They even picked me up so I could retrieve my car. I look forward to continuing this relationship.