ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 12 days ago
Brian B. on 10/06/2017
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Brian said this business was good.
Vehicle: BMW 5 Series
Category: Service
Service Date: 09/28/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
Melvin W. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Melvin said the business did a good job and he was treated kindly.
Vehicle: BMW 3 Series
Category: Service
Service Date: 09/27/2017
Review Created: 10/06/2017
This review was collected via phone interview by Customer Research Inc.
DAN R. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Coolant leak found"
Talked to Leroy about a coolant leak on a MINI Clubman I was test driving and was about to purchase. He took me right in and not only found the leak, but performed a used vehicle inspection for my peace of mind for a reasonable and well spent $55.00! And my vehicle passed with flying colors. What great service! My new place for MINI services.
Vehicle: MINI Cooper Hardtop
Service Date: 10/05/2017
Review Created: 10/05/2017 08:00 PM
Monika E. on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Monika said this business was professional and timely. They had good pricing.
Vehicle: BMW 5 Series
Category: Service
Service Date: 09/29/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
JOHANNA W. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2010 mocha volkwagen passatt"
Mr Leroy is very thoughtful and has people person personality to help you. Making sure your vehicle is fixed right
follow up on your serivce
Vehicle: Volkswagen Passat Wagon
Service Date: 10/03/2017
Review Created: 10/03/2017 08:39 PM
VINCENT L. on 10/03/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The People"
Excellent customer service
Vehicle: BMW 3 Series
Service Date: 10/02/2017
Review Created: 10/03/2017 04:50 AM
STEPHEN K. on 09/29/2017
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"Honesty"
We have an Audi A4. 2006 with engine light on. Had checked at Advanced auto said intake manifold stuck.closed. Took yo Brown Motor works they fixed it said just hose was bad. $110.00. Could have lied and said anything and would have to pay. Very honest.
Vehicle: Audi A4
Service Date: 09/28/2017
Review Created: 09/29/2017 12:20 PM
ARNOLD Q. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Schedule and doe work in a timely manner."
Thanks for the loaner!
Vehicle: Mercedes-Benz E320
Service Date: 09/28/2017
Review Created: 09/29/2017 03:39 AM
MICHAEL W. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly service."
I just brought my Mini-Cooper in for a faulty tire sensor. They fixed my problem for no charge. I will return for other services.
Vehicle: MINI Cooper Hardtop
Service Date: 09/26/2017
Review Created: 09/27/2017 12:26 PM
HERBERT G. on 09/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They are just great service people!"
They treat you with respect and are very professional!
Vehicle: BMW 5 Series
Service Date: 09/26/2017
Review Created: 09/27/2017 07:17 AM
ALBERT G. on 09/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"MY ES300 LEXUS"
OIL Change
Vehicle: Lexus ES 300
Service Date: 09/26/2017
Review Created: 09/27/2017 05:29 AM
Erica C. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Erica said this business fixed her vehicle in a timely manner.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Chima E. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chima said the employees were kind. They diagnosed his vehicle properly. The service was done in a timely manner.
Vehicle: BMW 3 Series
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
WANDA F. on 09/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Emplotees"
Always ready to help you in any way. Friendly with Smiles!
Vehicle: Kia Sportage
Service Date: 09/20/2017
Review Created: 09/21/2017 07:54 AM
ALBERT G. on 09/21/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"THE INVOICE #16346 SHOW MY LICENSE: DE64002, ODOMETER IN: 1,567,499 THE STICKER ON MY WINDSHIEL: NEXT DATE 2-15-2018, NEXT MILLEAGE 1,572,500."
MY LICENSE: SCSU 60, ODOMETER IN WAS ABOUT 156,700. THE COMPLENTARY WASH- HAND WASH WAS A JOKE I THINK THEY SPRAYED WATER ON THE CAR AND DRIED IT, DID NOT TOUCH THE INSIDE (MATS) I WAITED IN LINE LONGER THAN IT TOOK THEM TO WASH MY CAR. PERFORMED 27 PT COURTESY CHECK, DO NOT BELIEVE IT, LIST ALL 27 PT. TIRE PRESSURES STILL LOOKS LOW.
Vehicle: BMW 740i
Service Date: 09/20/2017
Review Created: 09/21/2017 06:06 AM
MARY H. on 09/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is kind."
They take good care of your car and the people.i trust them with my 🚗
Vehicle: Mercedes-Benz E350
Service Date: 09/19/2017
Review Created: 09/19/2017 08:14 PM
Ken P. on 09/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ken said the communication was good. The staff did a good job.
Vehicle: BMW 3 Series
Category: Service
Service Date: 09/14/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
Scott R. on 09/15/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Scott said he would recommend the business for service.
Vehicle: BMW 3 Series
Category: Service
Service Date: 08/25/2017
Review Created: 09/15/2017
This review was collected via phone interview by Customer Research Inc.
JIM F. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Helpful"
I've always gotten excellent service at Brown's, regardless of the vehicle. It was time for my battered pick-up to get help, and it got what it needed. The problems were addressed, the recommendations were followed, and the result was very good. The team at Brown's is easy to work with, and very helpful.
Vehicle: Mitsubishi Pickup
Service Date: 09/13/2017
Review Created: 09/14/2017 10:40 AM
Bill B. on 09/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bill said the staff provided great service at a great price.
Vehicle: Lexus IS 300
Category: Service
Service Date: 09/07/2017
Review Created: 09/12/2017
This review was collected via phone interview by Customer Research Inc.
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