Reviews
Verified Customer
Verified Customer
Verified Customer
We would like to thank you for choosing Capitol Hyundai for you service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. I want to apologize for my service team and their demeanor. We will strive to do a better job. As a valued customer, we look forward to providing all your service needs.
If you have any questions, comments, or need to set an appointment, please contact me or my service team.
Thank you
Scott A. Schodorf
Service Manager
334-551-1370
Verified Customer
Dear valued customer, thank you for choosing Capitol Hyundai for your service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. As a valued customer, we look forward to providing all your service needs.
If you have any questions, comments, or need to set an appointment, please contact me or my service team
Scott Schodorf
Service Manager
Capitol Hyundai
334-279-6555
scott.schodorf@capitolimports.com
Gave the service advisor my contact information including phone number.
He said he would contact me.
It has been 4 business days and I have not heard from the service department.
I have contacted them several times, and I only get voicemail.
Left several voicemails, still no response.
The recall site says each recall takes about an hour to check, and may take longer to perform the recall work if further service is deemed necessary. I am fine with this.
But you need to let your customers know something.
Leaving them in the dark is the worst possbile customer service and is not "World Class" as your website says.
This dealership already has a bad reputation in Montgomery.
I will never do any type of business with them again.
I will taking my Hyundai vehicles to Hyundai of Auburn for future services.
We would like to thank you for choosing Capitol Hyundai for you service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. It seems we did not meet your expectations during your recent service visit. We will strive to do a better job. As a valued customer, we look forward to providing all your service needs.
If you have any questions, comments, or need to set an appointment, please contact me or my service team.
Thank you
Scott A. Schodorf
Service Manager
334-551-1370
scott.schodorf@capitolimports.com
Verified Customer
Dear valued customer, I would like to personally thank you for giving my service team a 5-star review. It was our pleasure in helping you and answer any questions or concerns you have. We at Capitol Hyundai strive to provide a pleasant and timely service visit. Please feel free to call and set an appointment for all your service needs.
Thank you again
Scott Schodorf
Service Manager
Capitol Hyundai
scott.schodorf@capitolimports.com
Verified Customer
We would like to thank you for choosing Capitol Hyundai for you service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. It seems we did not meet your expectations during your recent service visit. i want to apologize for my service team not valuing your time. I am unsure of the situation that caused the delay in delivery. We will strive to do a better job. As a valued customer, we look forward to providing all your service needs.
If you have any questions, comments, or need to set an appointment, please contact me or my service team.
Thank you
Scott A. Schodorf
Service Manager
334-551-1370
scott.schodorf@capitolimports.com
Verified Customer
We would like to thank you for choosing Capitol Hyundai for you service needs. We appreciate your business and for taking the time to share your feedback with us. It seems we did not meet your expectations during your recent service visit. The repair order shows no specific driveability concern, just a fuel system cleaning, replacement of spark plugs, and an oil change. If there is a specific concern, we can address it. Please bring your vehicle in at your convenience.
If you have any questions, comments, or need to set an appointment, please contact me or my service team.
Thank you
Scott A. Schodorf
Service Manager
334-551-1370
scott.schodorf@capitolimports.com
Verified Customer
Dear valued customer, thank you for choosing Capitol Hyundai for your service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. As a valued customer, we look forward to providing all your service needs.
If you have any questions, comments, or need to set an appointment, please contact me or my service team
Scott Schodorf
Service Manager
Capitol Hyundai
334-279-6555
scott.schodorf@capitolimports.com
Verified Customer
Dear valued customer, I would like to personally thank you for giving my service team a 5-star review. We at Capitol Hyundai strive to provide a pleasant and timely service visit. Please feel free to call and set a check in time for all your service needs.
Thank you again
Scott Schodorf
Service Manager
Capitol Hyundai
scott.schodorf@capitolimports.com
Dear valued customer, i want to apologize for the delay in repairs for your 2018 Sonata brake issue. We are working with Hyundai to help diagnose and repair your vehicle. I know it is difficult to be without your vehicle during these times we are in. We will do everything in our power to get your vehicle back to you promptly.
sincerely
Scott Schodorf
Capitol Hyu8ndai
Service Manager
334-551-1370
scott.schodorf@capitolimports.com
Verified Customer
Dear valued customer, i want to apologize for the excessive wait time during check in with your last service appointment. Unfortunately, we have a smaller staff which limits how fast we can get to every customer. You are important to us and wish to continue being your service provider. We will strive to do better.
Sincerely,
Scott Schodorf
Service Manager
Capitol Hyundai
334-279-6555
scott.schodorf@capitolimports.com
Verified Customer
Dear valued customer, thank you for choosing Capitol Hyundai for your service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. As a valued customer, we look forward to providing all your service needs.
If you have any questions, comments, or need to set an appointment, please contact me or my service team
Scott Schodorf
Service Manager
Capitol Hyundai
334-279-6555
scott.schodorf@capitolimports.com
Verified Customer
We would like to thank you for choosing Capitol Hyundai for you service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. It seems we did not meet your expectations during your recent service visit. We understand communication is key to great customer service and we are working to do a better job. Yes, the recall part for your vehicle was not in stock causing your vehicle repair to be delayed. We apologize for the delay. As a valued customer, we look forward to providing all your service needs.
If you have any questions, comments, or need to set an appointment, please contact me or my service team.
Thank you
Scott A. Schodorf
Service Manager
334-551-1370
scott.schodorf@capitolimports.com
Verified Customer
We would like to thank you for choosing Capitol Hyundai for you service needs. We appreciate your business and for taking the time to share your feedback with us. Our goal is to provide you with a wonderful experience and to exceed your expectations. It seems we did not meet your expectations during your recent service visit. We will strive to do a better job. As a valued customer, we look forward to providing all your service needs.
If you have any questions, comments, or need to set an appointment, please contact me or my service team.
Thank you
Scott A. Schodorf
Service Manager
334-551-1370
scott.schodorf@capitolimports.com