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SureCritic / Hyundai Dealer / Capitol Hyundai Montgomery
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Capitol Hyundai Montgomery

Average Score
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3,875 Reviews)
46
Write a Review
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Score Details

5 stars
70%
4 stars
15%
3 stars
6%
2 stars
3%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
261
Total ReScores™
4.6
ReScore™ Average
46
Net Promoter Score ®

Business Details

About

Capitol Hyundai Montgomery is one of the leading Hyundai dealerships in the Birmingham, Prattville, Auburn, and Millbrook area. We are conveniently located in Montgomery, AL. Call us today to schedule an appointment with our excellent Service Department! We are here to help keep your vehicle in top running condition. Capitol Hyundai Montgomery is one of the leading Hyundai dealerships in the Birmingham, Prattville, Auburn, and Millbrook area. We are conveniently located in Montgomery, AL. Call us today to schedule an appointment with our excellent Service Department! We are here to help keep your vehicle in top running condition.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(334) 279-6555
Open
Business Hours

Business Hours

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
8:00 AM - 3:00 PM
Sun
closed
* Central Time (Us & Canada)
2820 Eastern Blvd. Montgomery, AL 36116
Get Directions
Service Department's Reviews
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(3,875 Reviews)
Write a Review
Recent Reviews
ML
gravatar
Mindy L.
Prattville, AL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/17/2025
0
Category: Service
Horrible horrible customer service
My son had been speaking with a salesman about buying for about two weeks, he wanted to get a 2025 Elantra that was at a different dealership delivered and bought through Hyundai Montgomery. We told him that Friday we had him a cosigner and would be at the bank at opening to get the loan approved, by 10:00 we had the loan approved through MAX, left MAX was just wanting on a purchase order to be sent by Hyundai so they could finalize the loan. Hours and hours later, cant get the salesman to pick up the phone, had to call and speak to some lady who said she would get the purchase order over, MAX got it but it was missing the VIN number so had to call again. (You would think they would know the process of someone buying a car) Called and they said the car was being delivered the next day, then they said the next week. They said just come in and sign papers, it wouldnt take long, Saturday we are they and they cant find the MAX loan approval and we sat there for HOURS and HOURS. Finally get papers signed and he get to bring the car home past closing. NOW two weeks later they called and are saying that he didnt sign some papers!!! WHAT? How do you let us leave without everything signed??? Maybe if he did his job and wasnt answering frat brothers phone calls while we were in there signing, he could do his job right. Well my son went back up there and signed and now he is saying my mom (cosigner) needs to come, why didnt he say that the first time! Now on top of ALL of this the bank is saying that the PO says more then the loan he was approved for! These people need to know how to do their jobs! Both sons and husband work at the Hyundai plant and my other son and us are fixing to purchase new cars beginning of 2026 and I will drive my happy self ALL the way to Hyundai of Auburn and will not step foot in that building ever again!
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