Checkered Flag Auto Repair

Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

572 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review over 1 year ago

Reviews


AS
Alvin S.
Windsor, CT
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Alvin said the staff did good work.
This review was collected via phone interview by Customer Research Inc.

KF
Kevin F.
Connecticut
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Kevin said the business is the best.
This review was collected via phone interview by Customer Research Inc.

SL
Sue L.
West Hartford, CT
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017 Category: Service
Sue said the manager was great and everything was done on time. The price matched what she was quoted.
This review was collected via phone interview by Customer Research Inc.

JS
Joel S.
East Granby, CT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2017
Awesome shop
Love this place. Have brought my daughters older Honda there twice now for two completely separate issues. They fixed them both in less than 24 hours from my initial phone call. Usually I do my own repairs, but time just doesn't allow lately. Soooo glad I found this local East Granby shop to trust. They are all extremely knowledgeable, honest, and pleasant to talk to. Nice work guys. You have my business... (and I have four kids, and 5 cars in the family already)...

TG
Trav G.
Winsted, CT
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/01/2017
Illegal service
Bought a car they worked on, did a carfax to find out they put in a new cluster with mileage 100,000 miles less than what was on the vehicle. This is an illegal practice by a licensed repair facility. They will be contacted legally very soon.

CD
Chris D.
North Granby, CT
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Chris said he has known the two brothers at this facility for a while and they are good people.
This review was collected via phone interview by Customer Research Inc.

KE
Ken E.
East Granby, CT
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Ken said the service was perfect. He appreciated being able to drop off his vehicle and pick it up the next morning.
This review was collected via phone interview by Customer Research Inc.

OP
Oliver P.
Connecticut
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2017 Category: Service
Oliver said the service he received was good. The staff was knowledgeable in the process of servicing his vehicle. This business was fair to him and he would recommend customers to this business.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Windsor Locks, CT
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2017 Category: Service
Mike said this business has what he wants. He gets great service for a fair price.
This review was collected via phone interview by Customer Research Inc.

MM
Mom (Debra) M.
Honey Grove, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017
LOYAL AS THE DAY IS LONG
If you want a friendly, reliable, honest, take care of business kind of place, you will find it here with a great team of Auto Technicians, the Owner is funny, kind and will take care of you.

AM
Arlen M.
East Hartland, CT
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2017 Category: Service
Arlen said the staff was pleasant and they did great work.
This review was collected via phone interview by Customer Research Inc.

MW
Matthew W.
Connecticut
Chevrolet Lumina
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/24/2017 Category: Service
Matthew said he had a lack of communication in his service. He called the receptionist before hand to tell her that his vehicle was being dropped off and that he wanted two tires done. When he called again no one had any idea where his vehicle was. It had been towed and it was still in the service bay. The staff didn't know which vehicle was his because it hadn't been relayed from the receptionist.
This review was collected via phone interview by Customer Research Inc.

JM
Justin M.
East Granby, CT
Chevrolet Colorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Justin said this business did exactly what he wanted them to do and they did it in a timely manner.
This review was collected via phone interview by Customer Research Inc.

HL
Hazel L.
Granby, CT
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2017 Category: Service
Hazel said the service was done really well. The work was done at a good price and the employees completed the work on time.
This review was collected via phone interview by Customer Research Inc.

JC
Jen C.
EAST GRANBY, CT
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2017 Category: Service
Jen said this business was excellent and the hospitality was amazing. Everyone was friendly and they finished quickly. They did a great job.
This review was collected via phone interview by Customer Research Inc.

GC
Gina C.
Simsbury, CT
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2017 Category: Service
Gina said they did everything she needed them to do on her tire. However, she still needs 3 new tires. She will then return.
This review was collected via phone interview by Customer Research Inc.

DB
Diane B.
East Granby, CT
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017
Back Again!
After having such a positive first experience with checkered auto, I came back to get another vehicle serviced. They were once again, thoughtful, respectful, and professional. The work was A+, and tried to save me extra work that someone else would surely insist that I do! Thank you!!

DB
DIANE B.
EAST GRANBY, CT
Honda Passport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2017
Exceptional Service
I was a new customer. They treated me as if I had been there for years. Not to mention, being female, I have been taken advantage of in the past. They treated me with respect and professionalism. The service of the vehicle was exceptional as well. Thank you!!

AS
ALLEN S.
Simsbury, CT
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2017
Service
Checkered Flag is a great place to have your car serviced. Honest, and fair.

BS
Barak S.
Granby, CT
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2017 Category: Service
Barak said this business did a good job and they were done in a timely manner. They have reasonable prices.
This review was collected via phone interview by Customer Research Inc.