Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

494 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JH
Jeanette H.
Waukesha, WI
Chevrolet Tracker
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05/18/2018
Mechanical integrity
It is always a feeling of safety after having my car serviced with D&D Automotive. They are courteous and kind

LM
Louis M.
Waukesha, WI
Toyota Matrix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Louis said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
New Berlin, WI
Buick Lucerne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
John said the business does good work and they provide good customer service.
This review was collected via phone interview by Customer Research Inc.

TA
Trevor A.
Waukesha, WI
Honda Accord Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2018 Category: Service
Trevor said the service the business provided was good, and he had no complaints.
This review was collected via phone interview by Customer Research Inc.

BF
Bob F.
Waukesha, WI
Chrysler 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Bob said they're extremely honest and up front. They're good people.
This review was collected via phone interview by Customer Research Inc.

DE
Dylan E.
Waukesha, WI
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Dylan said the staff was honest with their price. The service was done quickly and there were no hassles.
This review was collected via phone interview by Customer Research Inc.

DA
Dave A.
Dousman, WI
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
Major Repair
My car needed major engine repair and it was completed on time and within the quoted price range.

The last time I had my car in for service it smelled like cigarette smoke. This time - no problem. Thanks for addressing that issue.
Denise B. from D & D Automotive Repair

Thank you for taking the time to write a review for us. We apologize for the inconvenience of the smoke smell and we addressed the issue per your request.

Denise Books
owner
262-524-1991

DB
Dave and Carolyn B.
Waukesha, WI
Subaru Forester
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04/22/2018
Fast Friendly Service
Always able to get my car serviced quickly and greeted by Steve or Dave when entering the business
Denise B. from D & D Automotive Repair

Thank you again for the review.  Happy to be able to service your vehicle as always.

Denise Books
owner
262-524-1991

GM
Gary M.
Waukesha, WI
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Gary said he's been to this facility before and is familiar with the service. They are very informative and they check with him before the service is done and ask him if he has any questions. They are one of the better facilities he has been to in his entire life.
This review was collected via phone interview by Customer Research Inc.

BY
Bob Y.
New Berlin, WI
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Bob said the quality of the service the business provided was good. They took him took him out to show him the balancing machine they use to align his tires. Steve was helpful with everything.
This review was collected via phone interview by Customer Research Inc.

JG
Jim G.
Waukesha, WI
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018 Category: Service
Jim said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

FS
Fred S.
Waukesha, WI
Lexus ES 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Fred said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

CS
Chris S.
Waukesha, WI
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Chris said the employees were knowledgeable, kind and fixed his vehicle without taking advantage of the price.
This review was collected via phone interview by Customer Research Inc.

DM
Dave and Charlotte M.
Oconomowoc, WI
Chrysler Town & Country
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04/06/2018
David' and his staff does nothing but the very work on his client's cars.
My husband and I have complete confidence in the work that David and his co-workers do every time our van is in the shop. They are always on top of what ever the job needed to be done and every one there are very pleasant and easy to talk to and will explain what they would do to fix your problem with your vehicle. David is my nephew and he has been working very hard all these years to be the best at what he does! We would never go any where else but his shop!! ( His workers are the best also)
Denise B. from D & D Automotive Repair

Thank you for the great review Charlotte and Dave.  We appreciate your patronage and look forward to seeing you soon.

Denise Books
owner
262-524-1991

AW
Alex W.
Waukesha, WI
INFINITI G35 Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Alex said the work was done really well for the price quoted and the customer service was really good.
This review was collected via phone interview by Customer Research Inc.

JW
Jason and Jennifer W.
Oconomowoc, WI
Chevrolet TrailBlazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Awesome service
My family is the most important thing in my life and we want all our vehicle's safe for the road that why we chose D&D the best of the best!!! Thanks guys keep up the awesome work!!!

JW
Jason and Jennifer W.
Oconomowoc, WI
Mazda Tribute
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04/04/2018
Great guys...Very happy you have a family of customers for life...👍
Great guys wouldn't go anywhere else. Very happy with the service. Family customers for life! Keep up the excellent customer service we will be back!!!

MG
Michelle G.
Waukesha, WI
Mercury Mariner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Michelle said she was very pleased with the service and the information the staff at this business provided. They all did a great job.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff and Whitney M.
Waukesha, WI
Subaru Legacy
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03/31/2018
Best mechanic in town!
We move to Wisconsin just over a year ago and we were concerned about finding a new mechanic. D&D was the first one we tried and we will not go anywhere else. The people at the shop or so friendly and so informative and really take the time to help you understand what is wrong with your vehicle and how they will fix it. They even went out of the way to locate a broken inside mere that we had so we did not need to go to the dealership or an auto body shop. The prices are extremely reasonable. I would highly recommend this shop to everyone !

TA
Tyler A.
Waukesha, WI
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/24/2018 Category: Service
Tyler said the staff provided all the information he needed. It provided good service, and the prices were affordable.
This review was collected via phone interview by Customer Research Inc.