98% Would Recommend
Latest Review 4 days ago
PAULINE I. on 01/17/2018
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"Excellent Service - As Always"
I have come to trust the team at Tune Tech as great partners. The service and communication are outstanding. They go above and beyond to ensure I understand any issues that they find and the options available.
Vehicle: Jeep Wrangler
Service Date: 01/15/2018
Review Created: 01/17/2018 08:27 AM
KIM L. on 01/16/2018
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"Great service and reasonable pricing"
Our daughters car would not start, we had it towed to Tune Tech on a Saturday, had it diagnosed, repaired and back to us Monday morning. Thank you
Vehicle: Ford Mustang
Service Date: 01/15/2018
Review Created: 01/16/2018 08:12 PM
Rob P. on 01/15/2018
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Rob said the staff is honest. They were up front.
Vehicle: Volvo V70
Category: Service
Service Date: 01/11/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Emily L. on 01/15/2018
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Emily said the employees communicated with her very well and offered her other price options, as she is a college student.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/11/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Blake R. on 01/12/2018
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Blake said the staff is honest and service went smoothly .
Vehicle: Jeep Cherokee
Category: Service
Service Date: 01/09/2018
Review Created: 01/12/2018
This review was collected via phone interview by Customer Research Inc.
JOHN H. on 01/11/2018
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"Friendly competency!"
I believe everyone there knows what they are doing, therefore I have faith that my vehicles are well taken care of.
Vehicle: Toyota Sienna
Service Date: 01/09/2018
Review Created: 01/11/2018 12:40 AM
Teresa T. on 01/11/2018
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Teresa said the staff was professional, friendly, and they got the job done. They're a good business.
Vehicle: Subaru Legacy Sedan
Category: Service
Service Date: 12/14/2017
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
JEROME P. on 01/05/2018
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"engine light issue"
..brought in the Envoy with a low idle engine light...you cleaned the throttle body and I drove it away....about 5 blocks later I got another engine light so I brought it back and you looked at it again telling me the new codes were for a lean #1 lean bank and #1 cylinder misfire and that I had a vacuum leak and needed an intake manifold gasket replacement. ~$430.00.

I took the Envoy to the dealership to look at the engine light issue.....they found that the PVC tube had not been reconnected correctly and that the air filter box was left unconnected. With those issues resolved the Envoy is back on the road with no engine light! And, no $430.00 unnecessary intake gasket replacement.

Thanks a lot.

Jerome Perner
(208)m 860-9158
Vehicle: GMC Envoy
Service Date: 12/21/2017
Review Created: 01/05/2018 05:04 PM
Jack T. on 01/03/2018
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Jack said the business did a really good job, and he is satisfied with how his vehicle runs.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 12/30/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
RICK M. on 12/30/2017
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"Transmission Work"
The crew at Tune Tech Downtown is always friendly, honest, and helpful.
They do good work and stand behind it.
Vehicle: Toyota Highlander
Service Date: 12/29/2017
Review Created: 12/30/2017 08:46 PM
Jessica M. on 12/29/2017
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Jessica said she thinks this facility does a great job and she will continue to bring her vehicle in for service.
Vehicle: Ford Escape
Category: Service
Service Date: 11/20/2017
Review Created: 12/29/2017
This review was collected via phone interview by Customer Research Inc.
Cody B. on 12/18/2017
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Cody said the business identified the problem, but the price was a little higher than expected.
Vehicle: Nissan Altima
Category: Service
Service Date: 12/12/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
ANGEL L. on 12/17/2017
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"Fast and honest"
Thank you for getting our truck in immediately for service and providing honest and excellent work.
Vehicle: Ford Expedition
Service Date: 12/16/2017
Review Created: 12/17/2017 07:48 PM
ANDREA R. on 12/15/2017
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"Excellent service"
We have used Downtown Tune Tech for years and always have found them to be honest, efficient, and wonderful with their customer service.
Vehicle: Kia Sportage
Service Date: 12/08/2017
Review Created: 12/15/2017 04:08 AM
Terry C. on 12/13/2017
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Terry said the business has good service. They are always honest. They don't push for services that aren't needed.
Vehicle: Volkswagen EuroVan
Category: Service
Service Date: 12/09/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Derek B. on 12/13/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Derek said he had to take his vehicle to another facility. He wasn't very satisfied with the service.
Vehicle: Toyota Tundra
Category: Service
Service Date: 12/07/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
Pat M. at Tune Tech Downtown responded on 01/04/2018

I called Derek to see why he gave us a low score, we diagnosed
his problem as needing new battery. He still had a warranty on the battery so we suggested he go back to where he purchased the battery.He did and and they told him the battery was good.
He took his toyota to another shop and they said he needed the battery replaced.Where he purchased battery was at NAPA and when he went back to them the 2nd time they gave him a new replacement.

Ham B. on 12/12/2017
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Ham said the employees are honest, prompt, and they do a good job.
Vehicle: Ford Explorer
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Tony C. on 12/05/2017
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Spoke with Tony. He said he had no issues with the business and the pricing was fair.
Vehicle: Ram 1500
Category: Service
Service Date: 12/01/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Mike T. on 12/04/2017
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Mike said this business was great and the prices weren't too expensive.
Vehicle: Pontiac Grand Am
Category: Service
Service Date: 11/30/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Ryan W. on 11/30/2017
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Ryan said the facility seemed to take care of the problem.
Vehicle: Honda CR-V
Category: Service
Service Date: 11/27/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
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