Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1721 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 2 days ago

Reviews


TO
TOM / SHERRILL O.
Westfield, IN
Toyota RAV4
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/25/2019
Car
The people are super nice but when we called for an appointment we were told the date and that we needed to drop the car off by 730am. We did, and the car wasn’t ready until 6. I called a couple of times and the car wasn’t even looked at until after 4. They need to have a better system . Even half a day would be okay, as in “we can work on your car Wednesday afternoon so drop it off at 12” that way you can have your car at least part of the day. I will use them in the future but I guess I will be asking more questions. Other than the inconvenience they do a good job and like I said are very pleasant.

DR
DOUG R.
Indianapolis, IN
Lincoln Navigator L
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Motor replacement
The mechanics at Esler auto did a great job on my Lincoln. Replaced the motor in just a few days and have it running like a new truck.

TS
Tom S.
Westfield, IN
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Tom said the facility's staff got him in really quickly and got the job done right. He stated he always recommends this business.
This review was collected via phone interview by Customer Research Inc.

GJ
GRETCHEN J.
Fishers, IN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019
Exceptional Individualized Service
Eslers provided exceptional individualized service on my car at my last appointment, as they have consistently done with my cars. I would recommend their services.

LR
LINDA R.
Westfield, IN
Buick Encore
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
An honest company!
I was concerned about my brakes needing to be replaced, but Eislers mechanics examined the brakes only to find out that nothing was wrong with them and did not charge me for the inspection. How refreshing not to be charged for repairs that my car doesn’t need! I’m very satisfied!

BL
BEAU L.
Noblesville, IN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Great quality service!
I’m always pleased with the proficient and quality care eslers provides!

P
Ann P.
Westfield, IN
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Ann said that the place is easy to work with and she is always satisfied with her service.
This review was collected via phone interview by Customer Research Inc.

BC
BRUCE / SHARON C.
Westfield, IN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019
great repair
we needed to replace the mirror on the passenger side due to hitting the garage door post...Esler's (and especially Andy) was very helpful in finding a used mirror and then Esler's installed it so we saved about $400!!! It was done quickly and correctly.

CH
Carl H.
Westfield, IN
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Carl said they were able to get him right in and the work was quick. Joel helps Andy out once in a while.
This review was collected via phone interview by Customer Research Inc.

LC
LUKE C.
Noblesville, IN
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Outstanding service at affordable price
I've used Eslers for several years and always get outstanding service and fair pricing on my vehicles.

JG
JOE/ LIZ G.
Westfield, IN
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Another great service!!!
I have a 2003 Saturn Vue with 199,741 miles...I love my car. Esler's did a 200,000 mile service and oil change plus discovered it had a bad right rear wheel bearing and repaired that as well. I feel so confident in how they take care of my car, which in turn is really taking very good care of me!

Verified Customer
Noblesville, IN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018
Love the value and service of repairs.
The only thing I can suggest to become better is to not have my car coming home and smelling like an ashtray. I love bringing my car to get fixed at Esler's but dislike the fumigation process that needs to be performed after car has been serviced.

TL
Tom L.
Noblesville, IN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Tom said this business does good work and he trusts them.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Noblesville, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2018
Treated Like Family
Treated like family. I think that about says it all. 😊

Verified Customer
Indianapolis, IN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/17/2018
Great service
They were able to fit in an oil change for me at the last minute and finished before I needed my vehicle back.

KW
Kathy W.
Cicero, IN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Kathy said they had good service
This review was collected via phone interview by Customer Research Inc.

DS
DAVID J. / NORMA S.
Carmel, IN
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
very helpful with valid options
valid options with plenty of time to plan on the expense to minimize the pain.

MB
MIKE B.
Noblesville, IN
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Great service
Another oil change with excellent service.

MS
Mike S.
Fishers, IN
Honda
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Mike said he has never had a problem with them.
This review was collected via phone interview by Customer Research Inc.

SS
STEPHEN S.
Westfield, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Quick and good value
They checked everything, were fair in what they fixed, and even replaced a lightbulb on my rear license plate that I didn’t know was out for free.

Displaying Review 101 - 120 of 1721 in total