Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1605 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews


JL
James L.
Sharpsville, IN
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
James said the business cost more than the facility he typically goes to for service.
This review was collected via phone interview by Customer Research Inc.

MF
MARIE F.
Westfield, IN
Chrysler 200
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018
Winter Check
According to electronic gauge, tires are not fully inflated.

YI
YVONNE I.
Noblesville, IN
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018
Oil Change
Appreciate the service, friendly and within a teasonable time frame.
One thing that could have been better was that I asked that my tires be checked for air pressure because that alert was lit up on the panel. I was assured it would be checked.
Unfortunately it wasnt. Would have been nice if that little extra effort had been made.

AS
Abby S.
Westfield, IN
Toyota Corolla
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Abby said she had to wait a while to get her vehicle fixed.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
Carmel, IN
Jeep Wrangler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Mike said this business is always pretty good.
This review was collected via phone interview by Customer Research Inc.

BC
Ben C.
Westfield, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Ben said it took a few visits to get everything resolved.
This review was collected via phone interview by Customer Research Inc.

JJ
JEFFERY J.
Westfield, IN
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/25/2018
Great Service
Esler's helped me out of a jam.Had two stripped wheel bolts on same hub amd could not remove wheel/tire to swap my winter set over to summer set.Esler's not only got my car fixed the same day without an appointment but discovered another cross threaded bolt and replaced that one as well and the final cost was far less than another shops estimate whom couldn't take it until later that week.Esler's also gave me a ride back and forth to my house.

KR
KEN R.
Carmel, IN
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2018
They finished strong
I trust Joel and team to work on my car. I did have an issue of communication. They were not very proactive on when my car would be done. It was there for over three weeks. Luckily I have another car to drive. But I’m sure that would be bad if it’s the only car I have. But, they seem like they did a great job.

JH
Jeff H.
Noblesville, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2017 Category: Service
Jeff said the business did a nice job for a fair price. He appreciated the loaner vehicle.
This review was collected via phone interview by Customer Research Inc.

BD
Brian D.
Arcadia, IN
Honda CR-V
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/09/2017 Category: Service
Brian said he is still having an issue with his vehicle.
This review was collected via phone interview by Customer Research Inc.

WS
WILL / ANNE S.
Carmel, IN
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2017
Timing belt and 100K mi work.
Had to bring vehicle back twice for fluid leakage issues.

SR
Sarah R.
Carmel, IN
Oldsmobile Bravada
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2017 Category: Service
Sarah said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AM
Anatoly M.
Westfield, IN
Lexus RX 350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2017 Category: Service
Anatoly said the service was good. His alignment was not what he expected.
This review was collected via phone interview by Customer Research Inc.

JE
Jason E.
Arcadia, IN
Honda Odyssey
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2017 Category: Service
Jason said the employees were nice, and they provided good service at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

AM
ANETTE M.
Indianapolis, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2017
First visit
Overall my visit with my truck repair was very good. There was a miscommunication between myself and the person who I made the appointment with, but Andy took care of everything and made things right. I will definitely come back. I've already recommended Esler's to a friend.

TS
TRINA S.
Westfield, IN
Kia Spectra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/29/2017
Honest Business
Esler's Auto Repair shop is a place I would recommend to anyone without hesitation. They are honest, friendly, and do excellent work. The only drawback, and it's a slight one, is that they are a little pricier than other places.

AW
Andy W.
Westfield, IN
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/18/2017 Category: Service
Andy said this business had his vehicle in and they forgot to fix one thing that needed to be done. He had to make another appointment to get that problem fixed.
This review was collected via phone interview by Customer Research Inc.

PJ
Peyton J.
Greentown, IN
Mazda Mazda3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2017 Category: Service
Peyton said once he drove his vehicle home, the fluids that they drained out, the anti-freeze and power steering fluid, were empty. The original problem, the transmission, was fixed. It seems like they forgot to refill the fluids.
This review was collected via phone interview by Customer Research Inc.

RV
Richard V.
Westfield, IN
Nissan Murano
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/15/2017 Category: Service
Richard said this business was very good, but they were pricey.
This review was collected via phone interview by Customer Research Inc.

KQ
KATHLEEN Q.
Noblesville, IN
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/02/2017
Honest
I have never had Eslers be dishonest to me. In today's world finding a honest mechanic is a blessing.

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