Esler's Auto Repair

Reece said good customer service.

Julia said they did a great job , fit her in on a very busy day, but were a little confusing in the beginning .

An old issue was corrected satisfactorily, despite being a bit old.

The mechanic diagnosed and replaced the front passenger-side axle, despite the problem beding noted on the driver-side by a very reputable dealer service. Eslers' repair was at a reasonable price.

I found one of the tire nuts on the serviced tire has fallen off on my driveway after a few days. If I had not stepped on it, I would not have noticed it off the tire. This was somewhat disappointing. I had previous experience at other places with servicing tires (new replacements, rotations, etc.), when one of the tire nuts had not been tightened securely or even not returned. For me, this is one metric of how much attention and detail were taken in the service experience.

My wife has also found the driver seat left dirty after the service. She had to wipe the driver seat down before driving the car away, especially with concern of cleanliness during this pandemic. Other services or dealers often use a paper mat when entering the cab.

Beside these 2 oversights, we have so far been happy with the service, and scheduled another car for a similar repair.

Cristno said that the place said that he only needed spark plugs, not major repairs and he was very pleased.

David said it was really good service. It took a little longer than they initially said. The technicians addressed the problem and helped them make a good decision on what they should do with their vehicle. There was another issue which was discussed. The price point was more expensive than he was willing to pay.

The lady at the desk was very kind. She went back in the shop and ask the mechanic for an answer to my question. My truck is running fine now.

Chris said they did a pretty good job.

Amanda said she still does not have her vehicle. This business ordered the wrong part and it is taking longer than it is supposed to. She does not have an issue with that.

I thought this place was A-ok. They have wi-fi. The service took as long as was estimated to me, that was good. I’d go back.

I am never disappointed at Esler's. I like to do my own work but when there are jobs I cannot do Esler's does at great job without taking advantage of my wallet. I would give them a five if the parking lot were not such a mess. It seems like there are cars sitting there for months if not years and the pot holes are getting to be pretty bad.

James said the business cost more than the facility he typically goes to for service.

According to electronic gauge, tires are not fully inflated.

Appreciate the service, friendly and within a teasonable time frame.
One thing that could have been better was that I asked that my tires be checked for air pressure because that alert was lit up on the panel. I was assured it would be checked.
Unfortunately it wasnt. Would have been nice if that little extra effort had been made.

Abby said she had to wait a while to get her vehicle fixed.