Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1605 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 1 day ago

Reviews


RR
Robert R.
Indiana
Jeep Patriot
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/08/2018 Category: Service
Spoke with Sabian. She said she took her vehicle in to this business and it was kept all day plus the staff didn't tell her it was going to stay over night. This business didn't open during the weekend so she was without her vehicle for 3-4 days. In addition this business didn't fix the problem and she will be going somewhere else for the repairs.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/08/2018 Category: Service
Sabian said her vehicle was supposed to be under warranty. She had to pay extra, and she was not told about the business being closed on the weekends.
This review was collected via phone interview by Customer Research Inc.
Joel Watson & T. from Esler's Auto Repair responded on 03/09/2018

Sabian came in thinking that the waterpump was the leak that would have been under warranty, unfortunatly the vhicle had the water housing for the thermostat leaking not the waterpump. as for the hours of operation i am sorry Sabian did not know , but they are published in multiple forms of media 


DS
DAVID J. / NORMA S.
Carmel, IN
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2018
very helpful with valid options
valid options with plenty of time to plan on the expense to minimize the pain.

MB
MIKE B.
Noblesville, IN
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Great service
Another oil change with excellent service.

MS
Mike S.
Fishers, IN
Honda
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Mike said he has never had a problem with them.
This review was collected via phone interview by Customer Research Inc.

SS
STEPHEN S.
Westfield, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Quick and good value
They checked everything, were fair in what they fixed, and even replaced a lightbulb on my rear license plate that I didn’t know was out for free.

JB
Julia B.
Carmel, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018
Friendly, Honest and Very Competent
We have a 2005 Subaru Forester as our backup vehicle. It has under a 100,000 miles and has been well take care of mechanically (one owner, two senior citizens). Despite its age, Esler's has treated it and us with the utmost respect and attention. We feel that they are honest and professional.

DW
Debbie W.
Atlanta, IN
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2018 Category: Service
Debbie said Joe at the business provided great service. She also said they had a kind staff.
This review was collected via phone interview by Customer Research Inc.

KB
KELLI B.
Westfield, IN
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
2 cars in 2 weeks
We just moved here from Louisville a few months ago. Our sons car needed some work, so we found Eslers and took it in. Not only are they fast, they communicated everything with us before doing any work. Andy is so nice and extremely helpful. One week after we fixed our sons car, I needed new tires on my car. Instead of going to a tire store, we took it to Eslers. Once again , Andy did a great job. We will be customers for life, no doubt! Excellent service and fair pricing.

AH
ANTHONY / RUTH ANN H.
Indianapolis, IN
Saab 9-7X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Love Esslers!
Joel and his staff are great! They always provide the BEST SERVICE ever! They have the best prices and always keep me informed on what is happening with my car. I would be lost without Joel and the boys to help us with our cars. Do yourself a favor and take your car to Esler's for your repair and maintenance needs.

Verified Customer
Indianapolis, IN
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018
Good Service - guaranteed!
It was recommended to come to Esler’s and I wouldn’t change a thing. Everyone is very friendly and their work is guaranteed. Never going anywhere else!

MO
MEL O.
Westfield, IN
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Oil change
My appointment was for nine o’clock, moved our car in right away. Was in and out in about an hour. 👍

HP
Heather P.
Noblesville, IN
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Heather said the employees were honest. They provided straight forward service. They provided really good service.
This review was collected via phone interview by Customer Research Inc.

EH
ELYSE H.
Carmel, IN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Always fantastic!
Once again, we had a fantastic experience at Esler's. The technicians thoroughly examined our vehicle and found the problem. The cost for parts and labor we have always felt is reasonable. The communication from the staff, particularly Anna and Andy is outstanding. We will continue to take our vehicles here and recommend them to friends. Great job Esler's!

LK
LEVI K.
Whitestown, IN
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Great service
Very friendly and knowledgeable

JL
James L.
Sharpsville, IN
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
James said the business cost more than the facility he typically goes to for service.
This review was collected via phone interview by Customer Research Inc.

JS
Jim S.
Carmel, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Excellent service
Very pleased with their work.

Verified Customer
Carmel, IN
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
First class, Excellent attention to details
See above

MC
Mike C.
Westfield, IN
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Mike says the business does an excellent job. He has been multiple times and he gets good service every time.
This review was collected via phone interview by Customer Research Inc.

KP
Kelly P.
Westfield, IN
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Kelly said she's very happy with the staff and everything is good.
This review was collected via phone interview by Customer Research Inc.

CS
CRAIG S.
Noblesville, IN
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Great job as always
Estimated repairs were fair and accurate. Repair work was prompt and complete. They didn't recommend anything unnecessary. Great job as always.

Displaying Review 1 - 20 of 1605 in total