ReScore Reviews™ (1)
Sabian came in thinking that the waterpump was the leak that would have been under warranty, unfortunatly the vhicle had the water housing for the thermostat leaking not the waterpump. as for the hours of operation i am sorry Sabian did not know , but they are published in multiple forms of media
Eslers Auto Repair
Sorry for the miscommunication, however the filter and flush was estimated at $375.00, flush only was estimated at $247.00. as for filter change or no filter change i personally would change it ,the dealers do not change as a rule of thumb, i believe it is insurance to keep from having a transmission issue . with the shudder your transmission was having it would be recommended
First visit was to fix an issue, it was fixed, communication was good. I called back a week or two later because a new but obviously related problem had surfaced, the team got my car in (after being extremely rude about the lack of a courtesy car...and no acknowledgement that that might be a nice gesture since the issue WAS caused by your mechanics) and kept it for 4 DAYS WITHOUT COMMUNICATING WITH ME AT ALL IN THAT TIME.
I have spoke with Cindy and have resolved the issue, this will never be a issue again .
In addition, my left rear tire was low when I brought it in. Someone at Eslers sat in my car at least 4 times to move it, and no question saw the alert on the dash. If this were my business, I would have aired up the tire for the customer not even thinking twice about it because it's just the right thing to do. There is one of 3 reasons why it wasn't done, 1. Laziness 2. Lack of service minded individuals who didn't even think about it or 3. Just didn't care. Either of these reasons makes me not trust this place.
I want an auto repair shop who will treat me like they would their own daughter. Every caring father would make sure his daughter was in a safe, reliable car and not want her to pay for something she didn't need.
I'm sorry to say that this place does not make me feel this way.
I've asked this shop to look at my Odyssey. This is their last chance to prove me wrong.
Spoke with Nataile today and explained the need for a power steering flush and adressed her other concerns