I scheduled an appointment a week in advance for 8:30am to fix a check engine light and an oil change. I was at the dealership until 9:30am waiting for a ride and my vehicle had not left the parking lot. After not receiving any updates, at 4:30pm I called to get a status update. They said that they were able to get the oil change done, but were not able to get to the check engine. They offered to do it the following day and I accepted. The next day, again, I did not receive an update until I called at 4:30pm and even then they didn't call back until 5:10pm. They said they only finished part of the work. When I asked which part, they said the oil change. No kidding that was done the day before. I will not be going back.
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