Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

6308 Reviews

ReScore Reviews™ (150)

ReScore
Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74
Original
Overall Rating 2.33557/5Overall Rating 2.33557/5rating 2.33557rating 2.33557rating 2.33557
93% Would Recommend
100% Business Response
Latest Review about 17 hours ago

Reviews


FG
Florian G.
Dunedin, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Excellent Service As Always
Sean was incredible and communicated thoroughly! I had a warranty part needed to be replaced and was given a loaner car with a credit I had. There was one issue that could not be resolved but I will address it again at my nest oil change if it persists by then.
Thanks again for being an amazing team with quality and professional service!

PC
Patricia C.
Palm Harbor, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
The friendliness of the staff and the good service
I love my Tuscan! and I am very pleased at the way the staff treats me.

LS
Lester S.
Dunedin, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Oil change
Fast service, attentive employees, polite and courteous staff.

PP
Paula P.
Clearwater, FL
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Excllent facility.
The politeness and professionalism of the everyone.

PR
Patrick R.
Palm Harbor, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
quality work and service
Service rep Leo professional and did great job straightening mess left by rep Sean whose work was incomplete and messed up. Sean was not in that day, and Leo had to start from scratch to solve this mess.

XL
Xenia L.
Clearwater, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Awesome customer service
Awesome customer service & professional!

SA
Shirley A.
Oldsmar, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Best service center
Best service center in the area. Always friendly professional.

JS
Judith S.
Clearwater, FL
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great Service representative
Fitzgerald Hyundai has always provided good service. This part visit was even better than most. The seevice representative was extremely personable and helpful.

RH
Rosetta H.
Clearwater, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Service
Timely service

RG
Raymond G.
Tarpon Springs, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
All very accommodating
Leo was the best
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 02/15/2019

Thank you for taking the time to give us a great review and for servicing your vehicle with us.


MK
Maralee K.
Largo, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Service
All work completed was satisfactory.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 02/14/2019

Thank you for your response. We appreciate your business with us. Have a great day. 


Verified Customer
Palm Harbor, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Oil Change and Recall work
Fitzgerald Hyundai did a great job on the requested work! Good donuts too I hear!
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 02/14/2019

Thank you for your response. We appreciate your business with us. Have a great day. 


Verified Customer
Oldsmar, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
No waiting
Appt time and out quickly
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 02/13/2019

Thank you for your review.


Verified Customer
Palm Harbor, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/13/2019 Category: Service
Wait time is terrible
Expect to wait a long time for your vehicle to be repaired
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 02/13/2019

A member of our staff will be reaching out to you.


CR
Cecile R.
Clearwater, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Recall Service
Efficient and timely service
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 02/13/2019

Thank you for your review.


GS
George S.
Tampa, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Very efficient operation
From drop off to return after servicing they are very customer oriented.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 02/13/2019

Your review is greatly appreciated, thank you!


LC
Lindsay C.
Dunedin, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
What a Happy Surprise
First the online appointment making was simple, and fast it then reminded me of my appointment as the date got closer, all good. When I went in I expected to be talked into all kinds of additional services as that happens at my previous vehicle dealership, but no I was even informed that one of the items I thought i needed was not needed for at least a year so my bill with the $35.00 maintenance option you are given at purchase my bill was hardly anything. The staff were extremel friendly the service did not take all day, yes I was happily surprised.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 02/13/2019

Your review is greatly appreciated, thank you!


SC
Susan C.
Dunedin, FL
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Smooth process, professional attitude
Sean, the service advisor was great. Made me feel confident in the service department, treated me with respect and most of all LISTENED to my problems and concerns!!! We all know having your car serviced is boring and a process we must endure. However, these folks make everything as pleasant and smooth as possible. Good job Fitzgerald’s
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 02/13/2019

Your review is greatly appreciated, thank you!


PT
Peter T.
Clearwater, FL
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Service
Cindy King
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 02/13/2019

Your review is greatly appreciated, thank you!


Verified Customer
Saint Louis, MO
2017 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Very satisfied
They took care of my damaged tire and checked everything out. It was done in a timely fashion and I was off again on more adventures.
DAVID M B., Service Director from Fitzgerald's Countryside Hyundai responded on 02/13/2019

Your review is greatly appreciated, thank you!