Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

1261 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5Overall Rating 4.0000025/5rating 4.0000025
Original
Overall Rating 1.5000025/5rating 1.5000025rating 1.5000025rating 1.5000025rating 1.5000025
98% Would Recommend
Latest Review about 22 hours ago

Reviews


Verified Customer
Encinitas, CA
Lexus NX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
20,000 mile check-up
Well, Marvie Bowlin told me I should come to you for service and I took her up on it and have been very pleased through the years.
I recommended your services to Judy Helmer and she has been coming to you for a few years now.
Tom M., Service Manager from Furgerson's Garage responded on 05/13/2019

Thank you so very much for coming in. We appreciate that you took the time to give us the great review.

Tom Morrell
Service Manager
760-436-3337

JG
Javier G.
Carlsbad, CA
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019
Great customer service
Great customer service from Evan Todd. He was very friendly . The service was quick. I did not wait a lot.
Tom M., Service Manager from Furgerson's Garage responded on 05/13/2019

Thank you Javier!

Tom Morrell
Service Manager
760-436-3337

MF
Mike F.
Encinitas, CA
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Mike said he has been a customer of this business for a long time, and they always do good work.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 05/13/2019

Thank you Mike!

Tom Morrell
Service Manager
760-436-3337

GS
Geoff S.
Carlsbad, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Smog Certification
Was able to have a smog service done in about 30 minutes, very friendly folks, professional atmosphere!
Tom M., Service Manager from Furgerson's Garage responded on 05/01/2019

Thanks for coming in Geoff!

Tom Morrell
Service Manager
760-436-3337

DC
Dee C.
CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
car servicing
We thought we had a problem with our clutch on our manual transmission. Turned out the clutch had just overheated. Nice to have honest mechanics!
Tom M., Service Manager from Furgerson's Garage responded on 05/01/2019

Always a pleasure! Thank You!

Tom Morrell
Service Manager
760-436-3337

DC
Dee C.
CA
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
smog certificate
needed our smog certificate for registration renewal and they did it quickly. Thank you Fergersons!
Tom M., Service Manager from Furgerson's Garage responded on 05/01/2019

As aways, Thank you Dee!

Tom Morrell
Service Manager
760-436-3337

AW
Angie W.
Carlsbad, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
Quick and quality service
They were able to take my car on short notice and proved excellent feedback within a short time frame. They carefully explained the situation with my car and were very honest and trustworthy. They have been helping my family for years and always provide great customer service and quality assistance at a fair rate!
Tom M., Service Manager from Furgerson's Garage responded on 05/01/2019

Thanks Angie! Its always a pleasure to help you and your family. Thanks for the great review.

Tom Morrell
Service Manager
760-436-3337

PG
Paul G.
San Diego, CA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/28/2019
Review
Friendly attitude, professional service
Tom M., Service Manager from Furgerson's Garage responded on 05/01/2019

Thank you Paul, we appreciate you coming in.

Tom Morrell
Service Manager
760-436-3337

EF
Eoin F.
Carlsbad, CA
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019
Smog check
Fast efficient service
Tom M., Service Manager from Furgerson's Garage responded on 05/01/2019

Thanks for coming in!

Tom Morrell
Service Manager
760-436-3337

RC
Rachel C.
Carlsbad, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019
Always excellent car care!!!
Always efficient; kept me engaged all the time while I was waiting for my car to get done. Staff is happy and thorough not only with me but all other people. Been coming for years and will go no where else!!!
Tom M., Service Manager from Furgerson's Garage responded on 05/01/2019

Thanks Rachel, we appreciate your loyalty and patronage for all these years! alwas glad to see you.

Tom Morrell
Service Manager
760-436-3337

TJ
Tina J.
Carlsbad, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019
Smog Check
I always bring my car here to get my smog check done. The guys are professional and efficient!
Tom M., Service Manager from Furgerson's Garage responded on 05/01/2019

Thank you Tina.

Tom Morrell
Service Manager
760-436-3337

EW
Erich W.
Rancho Santa Fe, CA
Jeep Cherokee
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/23/2019 Category: Service
Erich said the staff had diagnosed the vehicle, then came back after they fixed part of it. The issue was either the water pump or the idler and they replaced both instead of just one, and it fixed the issue.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 05/02/2019

Thank you Erich. We appreciate the recommendation

Tom Morrell
Service Manager
760-436-3337

MM
Michael M.
Carlsbad, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019
Have My Complete Trust
Car broke down in encinitas and was told by a friend to bring it to Ferguson’s. They found the problem and did research learning there was a recent recall regarding the issue. Told me to get it done at dealership to save money when they could have easily kept the business and done the work themselves. Not everyday you find trust worthy businesses willing to help customer first over $$$. Ferguson’s is now my go to repair shop!!!
Tom M., Service Manager from Furgerson's Garage responded on 04/29/2019

Thank you Mike, glad to be of service!

Tom Morrell
Service Manager
760-436-3337

DC
Dee C.
CA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019
Great place to repair your car
I have been going to Fergerson's for over 25 years. I trust them to fix my car correctly and to diagnose it correctly. Great customer service!
Tom M., Service Manager from Furgerson's Garage responded on 04/16/2019

Thank you for the great review!

Tom Morrell
Service Manager
760-436-3337

SA
Stephanie A.
Encinitas, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
Integrity
They were respectful and completely competent. Thank you
Tom M., Service Manager from Furgerson's Garage responded on 04/15/2019

Thank you very much!

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Rancho Santa Fe, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2019
They can fix it!
Furgerson's is the best place in Encinitas to take your car for repairs and routine maintenance. They have up-to-date information on all makes and models, the technicians are extremely conscientious and everyone that works there is really nice. I'll never take my car anywhere else!
Tom M., Service Manager from Furgerson's Garage responded on 04/15/2019

Thanks so much!

Tom Morrell
Service Manager
760-436-3337

AQ
Anne Q.
Rancho Santa Fe, CA
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Best place in Encinitas to take your car.
I switched to Fergerson's from another Encinitas car repair business several years ago and have never thought of taking our cars anywhere else since. They do a great job and never try to sell you on unnecessary repairs. The people that work there are really nice, very professional and I trust their recommendations on how to keep our cars running well.
Tom M., Service Manager from Furgerson's Garage responded on 04/15/2019

Thank you Anne! we appreciate your business and the good feedback.

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Cardiff By The Sea, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
Good mechanics
I always feel confident that Furgersons Garage does a great job fixing my truck, and every time I take it back it feels better than before!
Tom M., Service Manager from Furgerson's Garage responded on 04/15/2019

Thank you for the great review!

Tom Morrell
Service Manager
760-436-3337

BK
Bob K.
Encinitas, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
Always class service
Only service shop I’ve used for 35 yrs
Tom M., Service Manager from Furgerson's Garage responded on 04/15/2019

Thanks Bob, always good to see you.

Tom Morrell
Service Manager
760-436-3337

NM
Nancy M.
Encinitas, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019
Super fast and friendly
smog check was done very quickly and everyone was very friendly and nice.
Tom M., Service Manager from Furgerson's Garage responded on 04/15/2019

Thanks Nancy, we appreciate your kind words.

Tom Morrell
Service Manager
760-436-3337