Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

( 1321 Reviews )

ReScore Reviews™ (5)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5rating 4.2
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
98% Would Recommend
Latest Review 5 days ago

Reviews


SR
Steve R.
Cardiff By The Sea, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019
Great communication. Customer focused.
Furgerson's treats your vehicle as if it were one of their very own.

MB
Marjorie B.
Carlsbad, CA
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Marjorie said she has been going to this business for years and they have always been kind to her.
This review was collected via phone interview by Customer Research Inc.

MD
Michelle D.
Encinitas, CA
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019
Nice Staff
I like how easy it is to make an appointment and the staff is very friendly. They do a great job in taking care of my car’s needs.
Tom M., Service Manager from Furgerson's Garage responded on 11/05/2019

Thank you Michelle, we are glad to be of service.

Tom Morrell
Service Manager
760-436-3337

SE
Sam E.
San Diego, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2019
Great customer service and professionalism
Top mechanic shop. All staff and mechanic very professional and knowledgeable. 5 stars all the way
Tom M., Service Manager from Furgerson's Garage responded on 11/05/2019

Thank you Sam for the great review! we really appreciate it

Tom Morrell
Service Manager
760-436-3337

AD
Anne D.
San Diego, CA
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
They are the best
They are the best. I would not trust anyone else to service my cars. Professional, knowledgeable, trustworthy. I drive german cars and i highlight recommended them.
Tom M., Service Manager from Furgerson's Garage responded on 10/31/2019

Thank you Anne!

Tom Morrell
Service Manager
760-436-3337

RH
Rob H.
Carlsbad, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
Smog test
Always fair and honest
Tom M., Service Manager from Furgerson's Garage responded on 10/31/2019

Thank you Rob!

Tom Morrell
Service Manager
760-436-3337

BD
Bradley L. D.
Encinitas, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2019
Fixed my daughters Jeep before a big trip, without an appointment!
Thanks Tony and Justin for fixing my daughters Jeep before her trip to the desert. You guys are always awesome!
Tom M., Service Manager from Furgerson's Garage responded on 10/31/2019

Thanks Brad, We appreciate your business.

Tom Morrell
Service Manager
760-436-3337

LB
Larry B.
Oceanside, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2019 Category: Service
Larry said the staff got him in without an appointment. They were receptive and completed the smog check.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 10/30/2019

Thanks Larry!

Tom Morrell
Service Manager
760-436-3337

RS
Robert S.
Carlsbad, CA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2019
Great Service
My family has been coming here for years, but this was a first for me. They were honest, provided a great service and got me fixed without breaking the bank. I will be returning if I have any issues in the future. Thanks Furgeson's Garage.
Tom M., Service Manager from Furgerson's Garage responded on 10/29/2019

Thank you Robert, We appreciate your great review!

Tom Morrell
Service Manager
760-436-3337

GB
Gilbert B.
Encinitas, CA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2019
Justin
Very friendly and professional, keep me informed

AS
Anisa S.
Carlsbad, CA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2019
Great place
The people were super nice. It was very easy to make an appointment and they were able to get me in when I needed to. Quick and easy smog check.
Tom M., Service Manager from Furgerson's Garage responded on 10/25/2019

Thank you Anisa, glad you came in!

Tom Morrell
Service Manager
760-436-3337

KJ
Karl J.
Rancho Santa Fe, CA
Ford Fiesta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2019
Thorough and fast service!
I got an appointment right away, and they were done in 15-20 minutes. They also alerted me to a possible rodent nest under the hood, which I dealt with.
Tom M., Service Manager from Furgerson's Garage responded on 10/25/2019

Thanks Karl!

Tom Morrell
Service Manager
760-436-3337

GS
George S.
Carlsbad, CA
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2019
service, courtesy, speed, and value
very professional, friendly, and rapid service!,
Tom M., Service Manager from Furgerson's Garage responded on 10/25/2019

Thanks George, We appreciate your review.

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Encinitas, CA
INFINITI FX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2019
Great experience
Outstanding customer service and knowledge
Tom M., Service Manager from Furgerson's Garage responded on 10/25/2019

Thank you very much!

Tom Morrell
Service Manager
760-436-3337

TS
Todd S.
Rancho Santa Fe, CA
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2019
Great experience
I was unhappy with my previous repair shop in Solana Beach since they provided me with bogus repair information. I heard about Fergusons and thought I would give them a try. Glad I did. They were honest and had fair pricing. They are now my repair shop and highly recommend them.
Tom M., Service Manager from Furgerson's Garage responded on 10/25/2019

Thank you Todd! We appreciate your feedback and hope to see you again when you need us.

Tom Morrell
Service Manager
760-436-3337

TC
Tom C.
Cardiff By The Sea, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
Great Service!
Quick diagnosis, through resolution, good reporting, would use again 300%
Tom M., Service Manager from Furgerson's Garage responded on 10/15/2019

Tom! thank you for coming in!

Tom Morrell
Service Manager
760-436-3337

AM
Anne M.
Del Mar, CA
Lexus RX 400h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019 Category: Service
Spoke with Frank. He said the business did a great job.
This review was collected via phone interview by Customer Research Inc.
Tom M., Service Manager from Furgerson's Garage responded on 10/25/2019

Thanks Anne!

Tom Morrell
Service Manager
760-436-3337

MG
Michael G.
Carlsbad, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
Needed a smog same day, and they were able to accommodate me
I had brought a car in from of state and needed a smog before I could finish my registration. Furgerson's got me in within the hour. The staff was courteous and professional. My wife and I have brought our cars here since the late '90's.
Tom M., Service Manager from Furgerson's Garage responded on 10/15/2019

Thanks Michael! we appreciate your patronage

Tom Morrell
Service Manager
760-436-3337

JK
John K.
Encinitas, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019
the people and the service
Excellent service and very thorough. Give you details and costs for potential future work on your car then let you determine when it should be done if not an emergency
Tom M., Service Manager from Furgerson's Garage responded on 10/15/2019

Thanks John, We are glad you found us!

Tom Morrell
Service Manager
760-436-3337

LS
Liz S.
Carlsbad, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2019
Honest, professional, excellent car repair!
The team at Furgerson's Garage makes taking your car in a very pleasant experience. They kept me informed of the cost and timing of the repairs. Very professional! I highly recommend Furgerson's Garage for your car repair needs.
Tom M., Service Manager from Furgerson's Garage responded on 10/15/2019

Thank you very much Liz! We appreciate your trust and praise .

Tom Morrell
Service Manager
760-436-3337