Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9
4.9

(1,344 Reviews)

ReScore Reviews™ (5)

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5rating 4.2
Original
Overall Rating 1.8/5rating 1.8rating 1.8rating 1.8rating 1.8
98% Would Recommend
Latest Review 1 day ago

Reviews


BD
Bradley L. D.
Encinitas, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2019
Prompt Trustworthy Service
Thanks Justin for taking care of my daughters car while we were out of town. Furgersons always has first class service at a reasonable price!

Verified Customer
Encinitas, CA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2019
Great customer service!
I had a strange situation and they were very responsive and willing to work with me!
Tom M., Service Manager from Furgerson's Garage responded on 12/11/2019

Thank you!

Tom Morrell
Service Manager
760-436-3337

AS
Adam S.
Encinitas, CA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2019 Category: Service
Adam said the business was good.
This review was collected via phone interview by Customer Research Inc.

RB
Rusty B.
Cardiff By The Sea, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2019
Neighborhood Heros
Always good to see Tom, Evan, Justin and Suzanne (where ever she was hiding.) I thought there might have been an issue with
my Nissan that i'm trying to get to 300,000 miles (10,000 short), but Tom listened to what I described to him and I walked out of
the garage with a "easy on my pocket" experience. How can you not like going to the garage in your "Neighborhood" and feeling good
about trusting the people who work there time and time again. It's how it's supposed to be when you live here in Encinitas/Cardiff/
Leucadia.
Tom M., Service Manager from Furgerson's Garage responded on 12/11/2019

Thank you Rusty! we are honored by your kind words.

Tom Morrell
Service Manager
760-436-3337

MH
Matt H.
Carlsbad, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2019
Service was on time and communication was great throughout.
Service was on time and communication was great throughout.
Tom M., Service Manager from Furgerson's Garage responded on 12/11/2019

Thank Matt!

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Carlsbad, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019
Pleasurable visit!
It's always a pleasure to have my car serviced at Ferguson's! The employees are friendly, polite and efficient! Thank you!
Tom M., Service Manager from Furgerson's Garage responded on 12/06/2019

Thank you for your kind review!

Tom Morrell
Service Manager
760-436-3337

EA
Eric A.
Encinitas, CA
Lexus GS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2019 Category: Service
Eric said he has been a customer of this business for many years, and they have always been great.
This review was collected via phone interview by Customer Research Inc.

MA
Mark D A.
Encinitas, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019
Great Service
I was greeted with a welcome and everything was explained. 2 hours later my car was ready and I was pleased with the bill that was very well explained.
Tom M., Service Manager from Furgerson's Garage responded on 12/06/2019

Thanks Mark! Glad to be of service.

Tom Morrell
Service Manager
760-436-3337

GD
George D.
Encinitas, CA
Lexus GS 300 Luxury Perform Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2019
customer friendly, efficient, prompt service, good job
Have been customers for years. Always does a good job with efficient mechanics.
Tom M., Service Manager from Furgerson's Garage responded on 12/06/2019

Thank you George, we appreciate your loyalty and patronage

Tom Morrell
Service Manager
760-436-3337

AM
Arlene M.
Cardiff By The Sea, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019
Honest, friendly, good work
My family and I have been going there since 1981. For good reason.
Tom M., Service Manager from Furgerson's Garage responded on 12/02/2019

Thanks Arlene!

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Encinitas, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2019
Friendly, professional
Easy to make an appointment, cost and service time are always accurate, friendly and professional employees
Tom M., Service Manager from Furgerson's Garage responded on 12/02/2019

Thank you for the great review!

Tom Morrell
Service Manager
760-436-3337

BD
Bradley L. D.
Encinitas, CA
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2019
Outstanding service!
As always the guys at Furgersons provided exceptional customer service!
Tom M., Service Manager from Furgerson's Garage responded on 11/26/2019

Thanks Bradley, We appreciate your review!

Tom Morrell
Service Manager
760-436-3337

JM
John M.
Del Mar, CA
Acura TLX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2019
Friendly service
Service is on time and complete with notes for next time.
Tom M., Service Manager from Furgerson's Garage responded on 11/26/2019

Thanks John, glad you were happy!

Tom Morrell
Service Manager
760-436-3337

LS
Lois S.
Encinitas, CA
Nissan cube
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2019
Thank you!
YOU GUYS ROCK!
Tom M., Service Manager from Furgerson's Garage responded on 11/26/2019

THANKS LOIS!

Tom Morrell
Service Manager
760-436-3337

PS
Paul S.
Encinitas, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2019
Cobra help
Justin & Tony were extremely helpful with getting my husband’s Cobra replica running again. Able to troubleshoot to find defective ignition switch which was quickly replaced with Factory Five part. Kept us informed each step of the way & babied the “baby”.
Tom M., Service Manager from Furgerson's Garage responded on 11/26/2019

Thanks for you great review! Hope to help you with "the baby" in the future

Tom Morrell
Service Manager
760-436-3337

Verified Customer
Encinitas, CA
Ford Flex
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
Quick service
Came in for a smog check. Was told my car would be ready in 1 hour and was ready in 35 minutes. They were great!
Tom M., Service Manager from Furgerson's Garage responded on 11/19/2019

Thnaks for your great review!

Tom Morrell
Service Manager
760-436-3337

BK
Bob K.
Encinitas, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
Great employees!!
35 years of using the Best garage in North County
Tom M., Service Manager from Furgerson's Garage responded on 11/19/2019

Thanks Bob

Tom Morrell
Service Manager
760-436-3337

LO
Liz O.
Encinitas, CA
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
very responsive and friendly
Been a customer for many years and always have a good experience. Quick turn around repair times friendly staff and dependable .
Tom M., Service Manager from Furgerson's Garage responded on 11/19/2019

Thank you very much Liz!

Tom Morrell
Service Manager
760-436-3337

DC
Dan C.
Encinitas, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
Great Service Experience
My 10 year old Murano needed a major service and Furgerson's completed all of the work in one day. I am very pleased with the attention to detail and customer service provided by Furgerson's. I will continue to use Furgerson's for all of my auto maintenance needs including periodic oil service, smog certification, and battery replacements. Furgerson's quality of work and reasonable pricing are commendable.
Tom M., Service Manager from Furgerson's Garage responded on 11/19/2019

Thanks for the great review Dan! 

Tom Morrell
Service Manager
760-436-3337

KO
Karen O.
Encinitas, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019
Kind, happy, and helpful people.
I have been going to Furgersons for many years with many different cars and they have always done a great job. The people who work there are so wonderful. I love this place!
Tom M., Service Manager from Furgerson's Garage responded on 11/14/2019

Thank you so much Karen, we really appreciate your kind words and the great review

Tom Morrell
Service Manager
760-436-3337