Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

344 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
100% Would Recommend
Latest Review 6 days ago

Reviews


MW
Monty W.
Tenino, WA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Monty said the business was able to fix his vehicle and they did a good job.
This review was collected via phone interview by Customer Research Inc.

CK
Corey K.
Washington
Ford Econoline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Corey said everybody was really nice and accommodating. The work was good and so was the price.
This review was collected via phone interview by Customer Research Inc.

MS
Makenzie S.
Rochester, WA
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Honest and professional
Ike was completely honest and has great communication. He makes sure you know what is going on with your vehicle and doesn’t recommend anything be fixed that isn’t necessary. Highly recommend.

DD
Dave D.
Surrey, BC
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Dave said the service was good. The employees were able to take his vehicle in at the last minute.
This review was collected via phone interview by Customer Research Inc.

MM
Muaz M.
Washington
Mazda Mazda6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2018 Category: Service
Muaz said the service took a bit longer than he expected.
This review was collected via phone interview by Customer Research Inc.

LR
Les R.
Cashmere, WA
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2018 Category: Service
Les said the business does good work. The picked him up and brought him back to vehicle. They were very polite and personable.
This review was collected via phone interview by Customer Research Inc.

DE
Dora E.
Longview, WA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Dora said she has dealt with them in past and she likes their customer service. They make her feel right at home and that she is a person.
This review was collected via phone interview by Customer Research Inc.

ML
Melinda L.
Spokane, WA
Chevrolet Tahoe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Melinda said the staff at this business did a good job. The staff got her vehicle in quick as she was on vacation. They were friendly and efficient. The prices were cost effective. They really took good care of her.
This review was collected via phone interview by Customer Research Inc.

JR
Juan R.
Centralia, WA
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Juan said the business's staff has good people. They know what they are doing.
This review was collected via phone interview by Customer Research Inc.

KF
Kristina F.
Saint Helens, OR
Subaru B9 Tribeca
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Kristina said it was efficient.
This review was collected via phone interview by Customer Research Inc.

WL
Wayne L.
Surrey BC, WA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Wayne said this business provides good service. The technician Nate is really friendly and he made good suggestions.
This review was collected via phone interview by Customer Research Inc.

BB
Bryan B.
Rochester, WA
Land Rover LR3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Bryan said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 08/27/2018

Hi Bryan, Thanks for the 5 star review and recommendation. We know that you have choices for vehicle maintenance and we are pleased you chose Ike's Auto Repair.
Best Regards,Your Team at Ike's Auto Repair


DG
Dan G.
Rochester, WA
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Dan said every thing went smoothly at this business. They let him know when his vehicle was ready and was helpful with the billing when he had issues with his card not working. They offered him suggestions for payments and were patient with him, The price never changed.
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 08/20/2018

Hi Dan, Thank you so much for the recommendation and review. We are so pleased we were able to assist you and keep you well informed. Thank you for choosing Ike's Auto Repair.
Best Regards,
Your Team at Ike's Auto Repair


BC
Bonnie C.
Rochester, WA
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2018
Honest! Trust Worthy!
my vehicle is running smoothly once again thanks to IKE and his wonderful employees. took her in for a LOF and they discovered why she had been coughing and fixed it right then and there with no extra cost. I won't take my car anywhere else for service. I like Ike's!
Ike H. from Ike's Auto Repair responded on 08/03/2018

Hi Bonnie, You are always such a delight. We truly appreciate you allowing Ike's Auto Repair to assist you with your vehicle needs. Thank you for the 5 star review, recommendation, and VERY kind words.
Best Regards,
Your Team at Ike's Auto Repair


DR
Danielle R.
Rochester, WA
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Danielle said the business is easy to work with. The staff is kind. The business treats her with respect and takes good care of her vehicle.
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 08/03/2018

Hi Danielle, Thank you so much for the 5 star review and recommendation. It's always good to see you and we appreciate you letting Ike's Auto Repair assist with the maintenance of your vehicle. 
Best Regards,
Your Team at Ike's Auto Repair


CB
Curt B.
Olympia, WA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Curt said the staff members were very easy to talk to and they helped him out in a situation. They got it taken care of, explained what it was, and it was quick. He wouldn't have made it back to Olympia without air conditioning.
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 08/03/2018

Hi Curt, It was our pleasure to get you and your vehicle back on the road again. We appreciate your kind words, excellent review and recommendation.
Best Regards,
Your Team at Ike's Auto Repair


MA
Megan A.
Loyalton, CA
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Megan said the service at this business was great. The staff got her in last minute while on vacation, and they were able to fix the problems that another business could not fix.
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 08/03/2018

Hi Megan, We are so pleased that we were able to assist you. We thank you for the kind words and excellent review and recommendation.
Best Regards,
Your Team at Ike's Auto Repair


MH
Moriah H.
Rochester, WA
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Moriah said this facility does a good job and she feeling comfortable conversing with the staff.
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 07/26/2018

Hi Moriah, We are exceptionally pleased that you are comfortable conversing with our staff and that you think we do a a good job. We are also thankful for the 5 star review. Thank you for choosing Ike's Auto Repair for you car care needs.
Best Regards,
Your Team at Ike's Auto Repair


KG
Karen G.
Longview, WA
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Karen said the service she received was excellent, she was very impressed with how thorough the staff was
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 07/20/2018

Hello Karen,
Ike's Auto Repair would like to thank you for trusting us with your vehicle. We would also like to thank you for the wonderful review and recommendation.
Best Regards,
Your Team at Ike's Auto Repair


JV
Jesse V.
Centralia, WA
Chrysler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Jesse said he received good quality service on his vehicle.
This review was collected via phone interview by Customer Research Inc.
Ike H. from Ike's Auto Repair responded on 07/20/2018

Hi Jesse, Thank you so much for this great 5 star review and the recommendation. We appreciate our loyal customers! Best Regards, Your Team at Ike's Auto Repair


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