Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1506 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.7714294/5Overall Rating 4.7714294/5Overall Rating 4.7714294/5Overall Rating 4.7714294/5rating 4.7714294
Original
Overall Rating 2.2857149/5Overall Rating 2.2857149/5rating 2.2857149rating 2.2857149rating 2.2857149
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


BL
Blanche L.
Birmingham, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
They keep me up to date on my Warranty.
Jordan Cook is very good at explaining things to me so that I know before it's done what will be done.

KH
Katherine H.
Birmingham, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Happy
I was pleased with my service and will return for a another maintenance.

MH
Mary H.
Moody, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Excellent customer service
Always taken care of promptly - Eddie Hicks is my service advisor - he rocks it every visit!

MJ
Morgan J.
Adamsville, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Friendly and Helpful Staff
I made my service appt online. When I arrived at the service department my advisor was helpful and they took care of my car.

IP
Ian P.
Mountain Brook, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Great Service
Jim Burke is always great with making sure you understand what is being done to your vehicle and also explaining the work to do later. As much as one can like having car work performed, I really enjoy coming here.

AM
Antuan M.
Birmingham, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
I love the hospitality!!
This place is great because they provides great service. Also, it’s like a family friendly environment.

LS
Laria S.
Mountain Brook, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/12/2018 Category: Service
Good job
Very friendly.
MARY H. from Jim Burke Hyundai responded on 12/12/2018

Thank you for taking the time to respond.
We appreciate your business as well as your feedback.
Have a wonderful day!

Thank you,
Mary Hamilton


RR
Ronald R.
Odenville, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
As always
Trustworthy
MARY H. from Jim Burke Hyundai responded on 12/12/2018

Thank uou for taking the time to respond.
We appreciate your business as well as your feedback.
Have a wonderful day!

Thank you,
Mary Hamilton


Verified Customer
Salado, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Fast service, nice people
Had an excellent visit... service was quick and easy.
MARY H. from Jim Burke Hyundai responded on 12/12/2018

Thank you for taking to the time to respond.
We value our customers feedback as well as your business.
Have a wonderful day!

Thank you,
Mary Hamilton


JN
Jeffery N.
Leeds, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Myself
Servi writers very professional and jod completed in a timely manner.
MARY H. from Jim Burke Hyundai responded on 12/12/2018

Thank you for taking the time to respond.
We appreciate your business as well as your 5 star rating!
Have a wonderful day!

Thank you,
Mary Hamilton


SD
Susie D.
Birmingham, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Good
I love them
MARY H. from Jim Burke Hyundai responded on 12/12/2018

Thank you for taking the time to respond.
We value our customers feedback as well as your business.
Have a wonderful day!

Thank you,
Mary Hamilton


Verified Customer
Birmingham, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Fast and professional service.
Fast and professional service.
MARY H. from Jim Burke Hyundai responded on 12/12/2018

Thank you for taking the time to respond.
We appreciate your business as well as your feedback.
Have a wonderful day!

Thank you,
Mary Hamilton


PA
Patricia A.
Fultondale, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Service
The service was fast and straight to the point.
MARY H. from Jim Burke Hyundai responded on 12/12/2018

Thank you for taking the time to respond.
We value your feedback as well as your business.
Have a wonderful day!

Thank you,
Mary Hamilton


Verified Customer
Mount Olive, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Brian is the Best
Brian got my car serviced quickly and efficiently
MARY H. from Jim Burke Hyundai responded on 12/12/2018

Thank you for taking the time to respond.
We appreciate your business as well as your feedback.
Have a wonderful day!

Thank you,
Mary Hamilton


RH
Ricky H.
Pinson, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Oil Change and Tire rotation
Exellent and professional
MARY H. from Jim Burke Hyundai responded on 12/12/2018

Thank you for taking the time to respond.
We appreciate your business as well as your 5 star rating!
Have a wonderful day!

Thank you,
Mary Hamilton


MR
Margaret R.
Birmingham, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
The technician was professional, courteous and did not attempt to overcharge me
I hesitate to deal with dealers because many times they have not been straight forward with pricing or service needs. This representative didn’t try to rip me off
MARY H. from Jim Burke Hyundai responded on 12/12/2018

Thank you so much for taking the time to respond.
We appreciate your business as well as your 5 star rating!
Have a wonderful day!

Thank you,
Mary Hamilton


SD
Shraron D.
Forestdale, AL
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Customer Service & Price Quote
Great customer service! Lower price quote! Quality of wirk! All these we were pleased with!
MARY H. from Jim Burke Hyundai responded on 12/12/2018

Thank you for taking the time to respond.
We appreciate your business as well as your business.
Have a wonderful day!

Thank you,
Mary Hamilton


MM
Maggie M.
Pinson, AL
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Aj Allen
Aj Allen is God sent, also recommend him to anybody that asks about where I go for car work and will forever be booking any and all future visits with him
MARY H. from Jim Burke Hyundai responded on 12/12/2018

Thank you for taking the time to respond.
We appreciate your business as well as your 5 star rating!
Have a wonderful day.

Thank you,
Mary Hamilton


JP
Jamaul P.
Alabaster, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Business Unusual
I like the fact that the service reps are very knowledgeable, prompt and courteous which goes a long way and makes one feel welcomed
MARY H. from Jim Burke Hyundai responded on 12/12/2018

Thank you for taking the time to respond.
We value our customers feedback as well as your business.
Have a wonderful day.

Thank you,
Mary Hamilton


Verified Customer
Columbia, MS
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
speedy service
I had a car accident far from home and needed a rim replaced. The service department worked me in and got me back on the road.
MARY H. from Jim Burke Hyundai responded on 12/12/2018

Thank you for taking the time to respond.
We value your feedback and appreciate your business.
Have a wonderful day.

Thank you,
Mary Hamilton