Overview

Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

1938 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.7837832/5Overall Rating 4.7837832/5Overall Rating 4.7837832/5Overall Rating 4.7837832/5rating 4.7837832
Original
Overall Rating 2.2972941/5Overall Rating 2.2972941/5rating 2.2972941rating 2.2972941rating 2.2972941
96% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


BH
Brett H.
Trussville, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Excellent service and friendly, knowledgable employees.
We've been using Jim Burke Hyundai to service our vehicles for years, and have always had a good experience!
MARY H. from Jim Burke Hyundai responded on 08/06/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

RR
Ronald R.
Odenville, AL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2019 Category: Service
Trustworthy and professional
Reliable, inspire trust, knowledgable, friendly advisors, caring about concerns, clean waiting areas, very clean bathrooms, overall feeling of competency,
MARY H. from Jim Burke Hyundai responded on 08/06/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Birmingham, AL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2019 Category: Service
Meets expectations
Good communication.
Pleasant informative interactions.
Meets expectations.
MARY H. from Jim Burke Hyundai responded on 08/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

AB
Autumn B.
Birmingham, AL
2012 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Thoughtful service
I was very well helped and informed.
MARY H. from Jim Burke Hyundai responded on 08/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

EH
Erica H.
Calera, AL
2015 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Service and personnel are great
Service was good, wasn’t a huge fan of the hour and 45 minutes we spent for an oil change with an appointment. We do understand it’s a Saturday though.
MARY H. from Jim Burke Hyundai responded on 08/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

WP
William P.
Birmingham, AL
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2019 Category: Service
Careing
The way they care
MARY H. from Jim Burke Hyundai responded on 08/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

VC
Valerie C.
Bessemer, AL
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
customer
great service in a timely manner
MARY H. from Jim Burke Hyundai responded on 08/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

CB
Cecil B.
Birmingham, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Cecil Bostany
always happy with Jim Burke service because of Eddie Hicks
MARY H. from Jim Burke Hyundai responded on 08/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Birmingham, AL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2019 Category: Service
Good service
Went in for recalls. Pleased with services. Probs will go back for repairs in the future.
MARY H. from Jim Burke Hyundai responded on 08/05/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful morning!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Birmingham, AL
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
NA
NA
MARY H. from Jim Burke Hyundai responded on 08/12/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

JW
James W.
Birmingham, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019 Category: Service
Outstanding service
Excellent service. They treat and take care of you like family. Best experience yet.
MARY H. from Jim Burke Hyundai responded on 07/30/2019

Thank you for taking the time to respond.  We strive to keep our customers updated and informed!  Have a wonderful week!  See you on your next visit!

Thank you,

Mary Hamilton

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

HC
Harrison C.
Forestdale, AL
2013 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2019 Category: Service
Service was good
Service tech was good at explaining and keeping me informed
MARY H. from Jim Burke Hyundai responded on 07/29/2019

Thank you for taking the time to respond.  We strive to keep our customers updated and informed!  Have a wonderful week!  See you on your next visit!

Thank you,

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

VY
Venkata Y.
Birmingham, AL
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2019 Category: Service
Efficient and timely maintenance
Easy to schedule appointments and appreciate the shuttle service.
MARY H. from Jim Burke Hyundai responded on 07/27/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

SJ
Stewart J.
Birmingham, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Service professionals
The service professionals are straight forward and explain what needs to be done. It is done with a friendly affect. They also are kind to offer UBER rides to and from the dealership while my car is being serviced.
MARY H. from Jim Burke Hyundai responded on 07/24/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Birmingham, AL
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2019 Category: Service
santa fe
as expected..nothing more
MARY H. from Jim Burke Hyundai responded on 07/24/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

AB
Anthony B.
Birmingham, AL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Good
Good
MARY H. from Jim Burke Hyundai responded on 07/23/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

 

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

LW
Larry W.
Birmingham, AL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Very professional service
Quick and professional service
MARY H. from Jim Burke Hyundai responded on 07/23/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

 

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

NW
Nykara W.
Birmingham, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2019 Category: Service
Great service
Great service and fast
MARY H. from Jim Burke Hyundai responded on 07/23/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

 

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

RM
Roddrick M.
Birmingham, AL
2015 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Service was Great
Love my Equus
MARY H. from Jim Burke Hyundai responded on 07/22/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com

Verified Customer
Birmingham, AL
2015 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Great Service!
This was my first time to take my car in for service. Jordan clearly explained every service the car needed. I was not aware that the oil change would be free or that they would pay for my Uber. Every interaction in the service department was pleasant and professional. They have earned a customer
MARY H. from Jim Burke Hyundai responded on 07/19/2019

Thank you for taking the time to respond. We appreciate your business as well as your feedback. 
Hope you have a Wonderful afternoon!

Mary Hamilton
Jim Burke Service
(205) 278-5981
mhamilton@jimburke.com