Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

169 Reviews

97% Would Recommend
Latest Review about 2 years ago

Reviews


TB
Ted B.
Wisconsin
Lincoln LS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2016 Category: Service
Spoke with Gloria. She said they were very nice. The person who was supposed to come out acted like they were in a different state. She had to wait for about 25 minutes.
This review was collected via phone interview by Customer Research Inc.

RP
Robert P.
Wisconsin
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2016 Category: Service
Robert said his driver and the people at the business were all very friendly.
This review was collected via phone interview by Customer Research Inc.

SS
Stacie S.
Menasha, WI
Buick Rendezvous
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/16/2016 Category: Service
Stacie said she was hoping for a better turnaround on her vehicle. She could only get half the work performed because she needed her vehicle back.
This review was collected via phone interview by Customer Research Inc.

PR
Patrick R.
Wisconsin
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2015 Category: Service
Patrick said this business performs the repairs right.
This review was collected via phone interview by Customer Research Inc.

CH
Charis H.
Menasha, WI
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2015 Category: Service
Charis said she liked the pets in the office of this business and Kevin was nice. She stated she felt they were trustworthy, which is a difficult quality to find in a mechanic. They were honest and gave fair advice.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Wisconsin
Ford Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/30/2015 Category: Service
Spoke with Greg. He said it took an hour and a half just to get his oil changed.
This review was collected via phone interview by Customer Research Inc.

MK
Max K.
Green Bay, WI
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2015 Category: Service
Max said they did a good job, they kept him informed, they helped him out and they kept the cost low. It took a little while.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
Neenah, WI
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2015
Close to home
Great job.

EM
Ethan M.
Wisconsin
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2015 Category: Service
Ethan said this business had great service and pricing. It was great all around.
This review was collected via phone interview by Customer Research Inc.

CE
Christopher E.
Neenah, WI
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2015 Category: Service
Christopher said this business provided nice customer service and he had a good experience with them.
This review was collected via phone interview by Customer Research Inc.

RZ
Raymond Z.
Kimberly, WI
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/23/2015 Category: Service
Raymond said this business provided fast service.
This review was collected via phone interview by Customer Research Inc.

HB
Heather B.
Wisconsin
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2015 Category: Service
Heather said this business is honest and timely.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Neenah, WI
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2015 Category: Service
David said this business has good service. However they forgot to call him when his vehicle was done. He walked down a little after 6:00 pm and luckily they were still there and he could pick up his vehicle.
This review was collected via phone interview by Customer Research Inc.

CE
Christopher E.
Neenah, WI
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Christopher said the business provided excellent customer service.
This review was collected via phone interview by Customer Research Inc.

EV
Eric V.
Wisconsin
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2015 Category: Service
Eric said he is really impressed with the service from this business. They are friendly and his vehicle works great.
This review was collected via phone interview by Customer Research Inc.

RH
randy h.
Neenah, WI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2015
great job and fast service
they are wonderful people there and do a wonderful job would recommend anymore to go there top place to go

HK
Hailey K.
Menasha, WI
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2015 Category: Service
Hailey said everybody at the business was very friendly. They told her the problem with her vehicle, gave her the price and they got the repairs done.
This review was collected via phone interview by Customer Research Inc.

RH
Randy H.
Neenah, WI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2015
great service and friendly
they were wonderful even gave me aride home when I dropped the truck off

RI
Rolando I.
De Pere, WI
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/23/2015
Honesty goes a long way
I only ever feel the need to write reviews for really good or really bad service, and never even thought I would feel prompted to write one for a towing company, but this experience was definitely worthy of a review. My car died in front of my office, so I called to have it towed. I wasn't too thrilled about the ETA, but it was a very busy time of day for all towing companies. I couldn't wait by the car for them to get there, so I just left the keys on the seat. The car was dead, so it couldn't be stolen, and the most valuable items I had were a tissue with a booger in it, and a flashlight. I got home and at some point missed a call. When I called back is when I found out it was the tow truck guy from Johns' Repair and Towing. He had actually called to let me know jump started my car, and that there was nothing wrong with it. The best part, however, was that he was calling with the intent of letting me pick it up so it wouldn't need to be towed. Unfortunately I called a little too late because he had already driven the car onto the bed, but I didn't care at that point. I was more impressed that he called to give me a chance to get the car back even if it meant he wouldn't get the towing fee. This is a perfect example of honest, incredible, and selfless customer service, and I hope the company realizes the kind of employee they have. I never thought i'd recommend a towing company, but if I ever find myself in need of one, i'm going to call them first. Outstanding service.

SF
Sarah F.
Neenah, WI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2015 Category: Service
Spoke with Daren. He said this business is always there when he needs them. He thinks they are reasonably priced and they provide great service. They get their customers in and out quickly. He thinks they are really good, knowledgeable people and he would definitely recommend them to anyone.
This review was collected via phone interview by Customer Research Inc.