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Paul's Auto Repair

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(379 Reviews)
90
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Score Details

5 stars
93%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
90
Net Promoter Score ®

Business Details

Categories
Contact
(812) 283-7740
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1006 Applegate Lane Clarksville, IN 47129-9603
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Paul's Auto Repair's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(379 Reviews)
Write a Review
Recent Reviews
TM
gravatar
Thomas M.
Sellersburg, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/31/2025
1
Thief
I posted my last review and started getting threats of being sued for slander SO

JAMES that works at this establishment sold me, but I have never received, an orange ford escape that is on the property of this establishment where he aquired it for me in the first place. I can’t say much for who owns this establishment as I do not know him but if this is the man you have running the show then people deserve to know the kind of person he is.
TM
gravatar
Thomas M.
Sellersburg, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/31/2025
0
Stole
went to buy a ford escape off of James, they call him Corey one of the managers , and I paid him 1000 dollars cash and he kept the money and won’t give us the title, would not recommend anyone here at all,
Verified Customer
Volkswagen Jetta Sedan
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/31/2023
verified customerVerified Customer
5
Oil change
Had a oil change and not far from there shop my engine was smoking. Pulled over and looked at it. Found a few ounces of oil over the head's and in bolt holes. I do believe there is also more oil added then needed.

I tried cleaning up what I could. But that's not going to keep it from smoking for a while.

They did help with other services which was great and had other vehicles worked on there. Just maybe a off day. I dunno.
LH
LORI H.
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2023
verified customerVerified Customer
9
Great service
Enjoyed my experience. Polite, they did what they said the would do. Paid what was quoted.
JL
JOHN L.
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2023
verified customerVerified Customer
10
Brakes
Got front brakes done today, less than 2 hours in and out. Have been going here for years, they've wotked on all my cars and have been very happy with the work they've done for me, won't take my cars anywhere else.
JH
JASON H.
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2023
verified customerVerified Customer
10
Amazing service
I've been coming to Paul's for over 10 years. They're honest, friendly, and work very hard to get your vehicle back on the road quickly.
Verified Customer
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2023
verified customerVerified Customer
10
Always good service!!
They are always easy to deal with in regards to dropping off and picking up my car. Great service at a reasonable price!!
LK
LESLIE K.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2023
verified customerVerified Customer
10
Good
Polite, honest ,thorough
KB
KEITH B.
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2023
verified customerVerified Customer
10
Oil change
Oil change
Verified Customer
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2023
verified customerVerified Customer
10
Couldn’t have been better!
The guys at Paul’s are so helpful and informative. They told me what my car needed and didn’t put pressure to make a sale. You’re in good hands with these folks :)
JL
JACK L.
Jeep Compass
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/09/2023
verified customerVerified Customer
0
Had 4 new tires to be mounted and aligned. Didn't realize till I got home that they only did 2. The other 2 new ones were still in the back of my Jeep Compass.
Complete incompetence !
Rob W. from Paul's Auto Repair responded on 08/10/2023 05:02 AM

We are very sorry you feel this way. Even the greatest make mistakes, this seems a little harsh considering as soon as we learned what happened we offered to make it right immediately. 

BT
BRIAN T.
Chevrolet Avalanche
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2023
verified customerVerified Customer
10
Friendly and reasonable
Great service!
CN
CHRIS N.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2023
verified customerVerified Customer
10
New tires and service work
Paul’s is a very honest reliable place for all your automotive service and repair work. We take all of our personal and business vehicles to Rob and Jeff. You can always count on them to get things right.
TS
TIM S.
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2023
verified customerVerified Customer
10
Good place
Good honest garage.
Verified Customer
Nissan Rogue
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/07/2023
verified customerVerified Customer
1
Poor experience
When Jeff was working there everything was different now the guy don’t know what they doing.
Rob W. from Paul's Auto Repair responded on 08/08/2023 05:34 AM

We are sorry you feel this way but truth be told nothing has changed with the shop at all. When you bring previously wrecked vehicles that are not repaired correctly, there isn't an alignment shop out there that can fix it with just an alignment. We did exactly what you asked us to do. Hope you have a great day.

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