Paul's Automotive Service Center

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818-783-3997
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Overview

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0

(1,590 Reviews)
5 star
96%
4 star
2%
3 star
<1%
2 star
<1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
99% Would Recommend
Latest Review 3 days ago

Reviews

Verified Customer
Van Nuys, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020
Down to earth and very professional.
When your in a bind with your car and need help, this is the place to go to.
A calm in the storm
Really helpful and nice people.
Close by to my place too. I walked there to pick my Jeep up.
Thank you Paul’s.
Don’t go changing.
Recommended
VS
VIRGINIA S.
Van Nuys, CA
Toyota Prius
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2020
Great job!
The assessment of the problem was quick and accurate.
Service was excellent!
Recommended
LC
LAURA C.
Burbank, CA
Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
Always Excellent Service
The waiting room at Paul's Automotive is COVID-19 ready, including gloves and hand sanitizer for the customers. Face masks are required (as of 9/16/20). Today, my service advisor was Louis Stoup, who always gives me great service regarding my 2017 Hyundai Accent. I trust these mechanics for all my needs, including my smog tests. They are a Star Test Station.
Recommended
SK
STEVEN K.
Beverly Hills, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2020
Service
Awesome
Recommended
SM
Sabra M.
Woodland Hills, CA
FIAT 500
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020 Category: Service
Sabra said the staff is honest and she likes them a lot.
Recommended
RP
Robert P.
Sherman Oaks, CA
Jeep Wrangler
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/09/2020 Category: Service
Robert said the staff provide fantastic service.
Recommended
MV
MELANIE V.
Oak Park, CA
Toyota 4Runner
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2020
Knowledgeable and fair pricing
Paul and his team are honest, fair, knowledgeable... I know I can trust their diagnosis
Recommended
Verified Customer
Van Nuys, CA
Toyota Prius
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2020
Beyond excellent
They really go above and beyond
Louis called to remind me I needed to change the oil He washed the very dirty car after replacing the alternator
Kind fair prices and excellent in the diagnostic realm as well
Recommended
GS
GINA S.
Agoura Hills, CA
Honda Pilot
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2020
Efficiency and trustworthy
Trustworthy and efficient
Recommended
BB
BRANDON B.
Sherman Oaks, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2020
Paul’s is the best
I take both of my vehicles in to Paul for servicing. He does great work and charges fair prices! I would definitely recommend his shop.
Recommended
LB
Livius B.
Sherman Oaks, CA
Toyota Corolla
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020 Category: Service
Livius said they are straight forward. They are friendly and give what is needed.
Recommended
SK
Sevina K.
Sherman Oaks, CA
Scion xD
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020 Category: Service
Sevina said they are honest, quick, do good work, they are amazing and she is very happy with them .
Recommended
NA
NICK A.
Los Angeles, CA
Ford Explorer
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2020
Friendly and efficient
Thanks for making the issues with my car easy to understand. You saw me at a moments notice and had my car ready very quickly. Thanks again !
Recommended
MR
MICHAEL R.
Los Angeles, CA
Toyota Camry Solara
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020
Two thumbs up
This is the best honest and helpful auto shop around.
Recommended
JC
Josh C.
Sherman Oaks, CA
Nissan Versa
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020 Category: Service
Josh said he trusted these guys from the beginning, they're always kind, available, they wash the vehicle, put air in it, and they are very kind and pleasant.
Recommended
Displaying Review 1 - 15 of 1590 in total