Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

1231 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
99% Would Recommend
Latest Review 5 days ago

Reviews


MV
MARY V.
Sherman Oaks, CA
Audi A3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Satisfied as usual
This was a first visit with this car. We have been customers for many years and have always been confident in the quality of your service and the fairness of your prices. This car was reaching the end of its lease contract and we needed it evaluated as to whether to purchase it outright or let the contract expire. Your inspection and evaluation helped us make that decision.

CF
Cynthia F.
Beverly Hills, CA
Jeep Grand Wagoneer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Spoke with Nathan. He said the service was good, however it was a little expensive.
This review was collected via phone interview by Customer Research Inc.

SF
SUSANNE F.
Sherman Oaks, CA
Subaru Forester (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
Great place!
They have taken care of my car for the past 5 years, I highly recommend Paul and Loius. They are friendly, knowledgable, reliable and efficient.

MM
Marta M.
Sherman Oaks, CA
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Marta said this business always does good work, they are friendly, and she trusts them.
This review was collected via phone interview by Customer Research Inc.

TE
Tony E.
Los Angeles, CA
Mercedes-Benz 280CE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Tony said the staff was able to do something for him that other people couldn't do.
This review was collected via phone interview by Customer Research Inc.

MJ
MARYANN J.
Los Angeles, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Happy Place for Cars with a Glitch of Some Kind
I am so grateful that there is a "Paul's Automotive" because as a "little old lady" who knows NOTHING about cars I feel that I have a really good and honest friend who will take care of all the problems...and at a very reasonable price.

BM
BOB M.
Riverside, CA
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Vehicle inspection
I dealt with Paul and staff they were very professional, and communicative. They completed the tasks on time with a complete report I requested, and were reasonably priced.

Thank you Paul's Automotive

PB
Paul B.
Agoura Hills, CA
Nissan Versa
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Paul said the technicians always provide good service. He never feels as if they are giving him the run around and always do a good job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Sherman Oaks, CA
Chrysler 300M
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Great work and piece of mind that everything is done correctly
I have taken two vehicles here and will continue to bring my next auto down the road because of how much I trust Paul’s automotive to fix things correctly. Such skilled mechanics that know their way around a vehicle. Thank you very much.

LR
Lauren R.
Studio City, CA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Lauren said they are really trustworthy, honest and kind. She has already recommended this business.
This review was collected via phone interview by Customer Research Inc.

JS
JARON S.
Los Angeles, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018
These guys are world class!
Delviers the best service. Fast and Friendly. Honest. I'd trust them with my wife. Okay, that last sentence is a lie. The rest is true.

IG
IRVIN G.
Sherman Oaks, CA
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Excellent service
I always receive, prompt, courteous, excellent service.

DH
DAVID H.
Panorama City, CA
Lexus ES 300 Luxury Sport Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Knowledge
Paul has knowledge of many autos which brings confidence on my part.

MF
Matthew F.
Van Nuys, CA
Pontiac Grand Prix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Matthew said the service the staff provided was quick and they got him in the same day for service.
This review was collected via phone interview by Customer Research Inc.

NF
NANCY F.
Studio City, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Paul's Automotive Service Center Great Review
Service is friendly and car runs like a dream. Thank you!!!

KH
KEN H.
Encino, CA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
NO BETTER PLACE TO HAVE YOUR CAR REPAIRED. EVER!
I've been taking my cars there for about 15 years and wouldn't take it anywhere else. These guys are really straight shooters.

HZ
HARRIET Z.
Los Angeles, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
fast, friendly and you know what you are doing
do great job and honest

PG
Phyllis G.
Sherman Oaks, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Phyllis said everything went well.
This review was collected via phone interview by Customer Research Inc.

JB
Jay B.
Sherman Oaks, CA
Chevrolet Blazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Jay said the staff has very nice guys. Luis and Paul did everything he needed them to do, and they gave him good advice on his vehicle.
This review was collected via phone interview by Customer Research Inc.

TB
Tami B.
Sherman Oaks, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Tami said the staff provided a simple fix, and got the job done quickly.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 1231 in total