Premier Complete Auto Care

Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

203 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 4 months ago

Reviews


JC
John C.
Utah
Pontiac GTO
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/08/2015 Category: Service
John said they didn't do anything. The person actually argued with him on the time that it took. It took two days to do the service and they didn't do anything to resolve the service light being on. He would still recommend them.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/08/2015 Category: Service
John said the business took two days to get to his vehicle and then they did not do anything but change the fluids.
This review was collected via phone interview by Customer Research Inc.
Brock B., owner from Premier Complete Auto Care responded on 07/09/2015

John Thank you very much for your reveiw i am very sorry you had a bad experience. I know when you dropped your car off it was later evening and we got to it the next day and let you know what was going on with it and we needed to try the correct fluid before anything and you were ok with that and you knew that may not fix the issue you had, Please let us know if it has fixed it or not ,

Brock Besner
Owner
801-966-4560


MR
Michaelene R.
Salt Lake City, UT
Honda Accord
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/19/2014 Category: Service
Michaelene said the service was average. She chose not to elaborate further.
This review was collected via phone interview by Customer Research Inc.
Brock B., owner from Premier Complete Auto Care responded on 12/01/2014

Thank you for taking my Phone call today Michaelene, I appreciate the Feedback

Brock Besner
Owner
801-966-4560

RT
Ray T.
Orem, UT
Ford Mustang
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/18/2014 Category: Service
Ray said there was a misunderstanding with them but everything has been settled and aired out.
This review was collected via phone interview by Customer Research Inc.

TW
TOM W.
Park City, UT
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/19/2014
quick service.
Still waiting for quite to repair head gasket and option to do egr delete.

JB
JOSH B.
Sandy, UT
Ford Bronco II
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/22/2014
They know my vehicles inside and out
Electric fan issue was not diagnosed properly and the fan didn't turn on on my drive home. There is a short in a wire that when the wire is wiggled the fan will turn on and off.