Professional Automotive


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82 Reviews

100% Would Recommend
Latest Review 5 days ago
Wes L. on 11/13/2017
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Wes said this company offers quick service.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Dwight J. on 11/13/2017
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Dwight said the employees told him the parts needed for his vehicle would take about 3 to 4 days to arrive. A week went by and he still had not received a phone call from the business. He went to the business and found out the parts were ready but no employee went to go pick them up.
Vehicle: Mercedes-Benz ML350
Category: Service
Service Date: 10/23/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Christopher W. on 11/13/2017
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Christopher said the business provided great communication and there were no surprises.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/06/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Jordan D. on 11/12/2017
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"Friendly, personable, extremely helpful "
The staff at Professional Automotive have always been extremely helpful in the years that I’ve been taking my vehicles to them. They get me in quickly and answer all of my questions. Would HIGHLY recommend (and already have)
Vehicle: Subaru Forester
Service Date: 11/10/2017
Review Created: 11/12/2017 11:52 PM
Mike D. on 11/09/2017
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Mike said the employees did a good job and they repaired his vehicle in a timely fashion.
Category: Service
Service Date: 10/25/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Jeremy R. on 11/09/2017
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Jeremy said the staff was really helpful and informative. He mentioned when he picked up the vehicle the price ended up being about $300 more than he expected and he didn't know why that was. He will continue to use the business.
Category: Service
Service Date: 10/25/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Jan K. on 11/01/2017
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"GMC truck"
Kept at it until they found the problem.
Service Date: 11/01/2017
Review Created: 11/01/2017 08:15 PM
John K. on 11/01/2017
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"01 Van "
Timely and in-expensive.
Vehicle: GMC Sierra 1500
Service Date: 10/31/2017
Review Created: 11/01/2017 08:12 PM
Father Dan H. on 11/01/2017
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"you are friendly and do a great job....God Bless you all, Father Dan"
You are friendly and do a great job...God Bless You All, Father Dan
Vehicle: Subaru Forester
Service Date: 10/27/2017
Review Created: 11/01/2017 01:37 PM
Rebecca J. on 10/29/2017
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"Love the Guys at Professional Automotive"
I have been brining my vehicles to Professional Automotive for at least 10 years. Same owners and guys at the front desk the whole time. Great, timely service at good prices. Wouldn't take my car any where else.
Vehicle: Ford Fiesta
Service Date: 10/27/2017
Review Created: 10/29/2017 06:43 PM
Ross D. on 10/27/2017
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Ross said everything at this business went smoothly with no problems and he is happy with them.
Vehicle: GMC Sierra 1500
Category: Service
Service Date: 10/24/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Jim S. on 10/26/2017
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Jim said he has been doing business with this facility since the 1970's.
Vehicle: Subaru Forester (Natl)
Category: Service
Service Date: 10/23/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Aaron B. on 10/24/2017
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Aaron said this business provided really good service. He has been visiting them for years.
Category: Service
Service Date: 10/19/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Nahanni C. on 10/22/2017
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"Great customer service and honesty "
Mike and Matthew always provide honest and great customer service. The only thing I noticed that was slightly noticble was my passengers car seat was dirty from the mechanic sitting in it and changing out my cabin filter so I had to dust that off. Other than that everything works great and look good. Thank you!
Vehicle: Subaru Impreza Wagon
Service Date: 10/20/2017
Review Created: 10/22/2017 05:02 PM
Bill H. on 10/22/2017
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"LOF & swap to winter tires"
Responsive to service request and done in timely manner.
Vehicle: Subaru Outback
Service Date: 10/13/2017
Review Created: 10/22/2017 04:20 PM
Deb W. on 10/21/2017
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"Professional shop "
The name of the shop says it, “professional”. That’s exactly how they work. Friendly and courteous, but they tell it like it is so you know what to expect.
Vehicle: Chrysler Town & Country
Service Date: 10/20/2017
Review Created: 10/21/2017 08:26 PM
Ben E. on 10/19/2017
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Spoke with Gloria. She said this business has been really good to her. She can trust them to fix her vehicle. She stated she really thinks the world of them. They are good and honest.
Vehicle: Nissan Altima
Category: Service
Service Date: 10/13/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Carl A. on 10/17/2017
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Carl said his vehicle was diagnosed and fixed to his complete satisfaction. The job was perfect.
Vehicle: Ford Econoline Wagon
Category: Service
Service Date: 09/12/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
Jon S. on 10/16/2017
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Jon said he has gone to the business for 32 years because the staff has always done things the right way and they know what they are doing.
Vehicle: GMC Sonoma
Category: Service
Service Date: 08/22/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Laura W. on 10/13/2017
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Laura said Mike gives detailed information and he helped her understand it by breaking it down clearly. They do as promised and when promised.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 09/22/2017
Review Created: 10/13/2017
This review was collected via phone interview by Customer Research Inc.
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