Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

204 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


JB
Jeremy B.
Anchorage, AK
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Jeremy said this business had staff that was professional and courteous. They know what they are doing.
This review was collected via phone interview by Customer Research Inc.

CB
Curt B.
Anchorage, AK
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Curt said the staff did what they promised in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

DP
Duane P.
Anchorage, AK
Chevrolet Suburban
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
Duane said this is a great business.
This review was collected via phone interview by Customer Research Inc.

DS
Dave S.
Anchorage, AK
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Fast and done right everytime
Great service everytime

NA
Nigel A.
Alaska
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Nigel said the staff was informative and the service was prompt.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Anchorage, AK
Subaru Tribeca (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Dave said they do a good job.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Anchorage, AK
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Professional says it all
We have trusted these guys with all our cars for decades and they have never let us down.

TF
Tom F.
Anchorage, AK
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Great service, honest. Did service required and let me know about maintenance needed in the future.
Great service. Honest, did only service required. Let me know about maintenance needed in the future.

DF
Daniel F.
North Pole, AK
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2018 Category: Service
Daniel said they did a great job. His vehicle is running great. He had to travel 350 miles to get there.
This review was collected via phone interview by Customer Research Inc.

BW
Bridget W.
Anchorage, AK
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Bridget said the business was friendly and provided great customer service. She stated that the staff treated her nice.
This review was collected via phone interview by Customer Research Inc.

JJ
James J.
Anchorage, AK
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
James said the mechanics were friendly, but he still has to wait and see if the work holds up and his heater continues to work.
This review was collected via phone interview by Customer Research Inc.

RO
Richard O.
Alaska
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Richard said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

CE
Christopher E.
Alaska
GMC Sierra 3500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2018 Category: Service
Christopher said he brought his vehicle into this business and all he wanted done was a quote. Instead of doing that the business went ahead and did an oil change without asking him. He would really appreciate it if they would of asked and let him know instead of just going for it. They also kept his vehicle over night and the ending cost came out to being $270.
This review was collected via phone interview by Customer Research Inc.

AP
Antonisha P.
Anchorage, AK
Ford Fiesta
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/08/2018 Category: Service
Antonisha said she cannot recommend this business because her vehicle is still not working properly. She mentioned that she will be taking it for another visit soon.
This review was collected via phone interview by Customer Research Inc.

PG
Pablo G.
Anchorage, AK
Honda Element
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
Pablo said the staff provided great service.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Anchorage, AK
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Always GREAT service
I have been taking my vehicles to Professional Automotive since the 1980's. Have always received honest and fair service. I especially like that they let me know when something is starting to wear or go bad. Never any pressure to do more than what you expected. Highly recommend!

BH
Bill H.
Anchorage, AK
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
easy one
easy job easy done.
i call ahead so i can be first car in door and wait till finished. comfortable wait but wish i had a desk to work on...

JD
Jerrod D.
Anchorage, AK
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Jerrod said they are the best and he will recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RG
Rick G.
Alaska
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2018 Category: Service
Rick said this business lived up to everything to him. The employees fixed the real problem, but forgot to connect something. He went back the next morning and the problem was fixed.
This review was collected via phone interview by Customer Research Inc.

MA
Matt A.
Anchorage, AK
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Matt said he was satisfied.
This review was collected via phone interview by Customer Research Inc.

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