Professional Automotive


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

101 Reviews

99% Would Recommend
Latest Review 3 days ago
Gene S. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gene said the business did everything they wanted them to do. The service was good. He was really impressed with the service, as it was his first time going there.
Vehicle: Toyota Tundra 4WD Truck
Category: Service
Service Date: 12/22/2017
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Gustavo A. on 01/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gustavo said he would recommend this business for service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/08/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Karl H. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Karl said the staff was quick with good communication and he would recommend the business.
Vehicle: Dodge Neon
Category: Service
Service Date: 12/29/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Pat W. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Pat said the staff provided outstanding service to his vehicle at this business. They were very reliable. He appreciated how up front they were about time and costs. They were very easy to work with. The business was quite convenient. He stated he hopes they stay around for a long time.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 12/07/2017
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Jim S. on 01/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Linda. She said they have used the business for years, and they have always done a good job.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 01/04/2018
Review Created: 01/08/2018
This review was collected via phone interview by Customer Research Inc.
Matt L. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Matt said the staff did everything he asked them to do.
Vehicle: Ford Excursion
Category: Service
Service Date: 12/15/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Jerrod D. on 12/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jerrod said this business did good work.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 11/16/2017
Review Created: 12/26/2017
This review was collected via phone interview by Customer Research Inc.
Ty S. on 12/18/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Ty said the staff did good work, but there were a few times he wished they would have kept him in the loop.
Category: Service
Service Date: 12/13/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Guy C. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Guy said this business has nice people. They are very respectful and helpful.
Vehicle: Toyota Camry
Category: Service
Service Date: 12/09/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Troy S. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Troy said the staff are easy to talk to. They always get his vehicle in for service within one day.
Vehicle: Dodge Pickup
Category: Service
Service Date: 12/08/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Miguel G. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Miguel said the staff looked at exactly what he asked them to, and took care of it. They did a good job, and had his vehicle done in a really short amount of time. He appreciates their service.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 12/07/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Lynn J. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lynn said this business provided very good service.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 11/28/2017
Review Created: 12/04/2017
This review was collected via phone interview by Customer Research Inc.
Richard S. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Richard said he likes the integrity of the business. He also likes the end product of the work and their prices are quite reasonable.
Vehicle: Ford RV Cutaway
Category: Service
Service Date: 11/18/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
Seth W. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Seth said the staff was friendly and quick. He was late, so he called ahead and they were nice about it.
Vehicle: Mazda CX-7
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Sandra M. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sandra said this business did exactly what she asked and they were very good. They went above and beyond.
Vehicle: Land Rover Range Rover
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Charlene P. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Charlene said the staff are very courteous, professional, understanding, straight forward and honest.
Vehicle: Toyota Corolla
Category: Service
Service Date: 11/13/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Nick S. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Nicholas. He said the staff described what was wrong with his vehicle before making repairs. The owner was very knowledgeable. However, he would have liked a call form this business to let him know that his vehicle coolant would not be changed.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/11/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Grace C. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Grace said the work was good, but the people could be a little friendlier.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 10/17/2017
Review Created: 11/16/2017
This review was collected via phone interview by Customer Research Inc.
Robert F. on 11/15/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Robert said this business provided extremely poor service. His battery kept dying and he left Ollie explicit instructions to investigate the problem and call him once they'd discovered the source. However, they simply replaced his battery with 650 cranks and called him to let him know his vehicle was ready. He'd wanted a top quality 850 cranks battery and was not pleased that the mechanics didn't listen to him. They only did what they wanted to do. A mechanic told him to call if he had any problems with the battery and Robert made him write in a 1 year warranty on the receipt.
Vehicle: Ford Ranger
Category: Service
Service Date: 10/17/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Wes L. on 11/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Wes said this company offers quick service.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 11/08/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 101 in total