Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81
4.8

( 262 Reviews )

98% Would Recommend
Latest Review 3 days ago

Reviews


DS
Dave S.
Anchorage, AK
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2019
Great service
Quick and correct service.

LR
Lori R.
Anchorage, AK
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2019 Category: Service
Lori said they are the best mechanics in town. Mike and Matt always take good care of them. They have excellent service.
This review was collected via phone interview by Customer Research Inc.

MG
Melissa G.
Anchorage, AK
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019
thorough, reliable, helpful and friendly
they have maintained the car very well....very honest and reliable

GS
Gerry S.
Anchorage, AK
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019
Honesty and integrity
Their prices are fair, the employees are treated well and most importantly their honest.

JR
Joel R.
Girdwood, AK
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Joel said the staff did a great service.
This review was collected via phone interview by Customer Research Inc.

SK
Sam K.
Anchorage, AK
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Sam said the business was good and the employees fixed his vehicle.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Anchorage, AK
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2019
Great Mechanics
Great place to take your car to for check-ups or mechanical work. You are always given a detailed explanation of what needs to be done and the cost. If you are not sure about making the repair the men give you the pros and cons of doing the work versus waiting. They know Subarus well. Friendly people and never seem rushed if you have questions.

CT
Chris T.
Anchorage, AK
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2019
Outstanding Service - Quick Turnaround
I love coming to Professional Automotive. They keep my 26 yr old van in credible working condition. From tire changes, to serious motor work, they are the best! Highly recommend them!

MS
Micall S.
Anchorage, AK
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Micall said this business held her appointment time, they fixed what she expected them to fix, they had a quick turn around, her vehicle was only there for a couple of hours and it was back to her. Their prices were comparable to anywhere else in town.
This review was collected via phone interview by Customer Research Inc.

MP
Mark P.
Anchorage, AK
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2019 Category: Service
Mark said the business did a very good job. He said he was appreciative of their work.
This review was collected via phone interview by Customer Research Inc.

JS
Jon S.
Anchorage, AK
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2019 Category: Service
Jon said that they got the work done on time. They did no more work than they had to and they did it well. He has been a customer for 30-35 years.
This review was collected via phone interview by Customer Research Inc.

MW
Matthew W.
Valdez, AK
Nissan Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/03/2019 Category: Service
Matthew said that the staff went above and beyond.
This review was collected via phone interview by Customer Research Inc.

BR
Barbara R.
Anchorage, AK
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2019
Easy, friendly, professional, good work.
The guys at Professional Automotive are great to work with. Making an appointment is easy. They keep records of my vehicle and all the past issues and work done, as well as work yet to be done. They address all my complaints of my old car by diagnosing and quoting me the costs and time to fix, and advising me of order of importance. They only work on what I've asked them to do. The paperwork clearly outlines it all. I'll continue to use them!

WL
Wes L.
Anchorage, AK
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2019
Best shop in town.
I am always treated as a friend when I visit. Service was faster than I even asked for, plus, the job was done right.

KJ
Karen J.
Anchorage, AK
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2019 Category: Service
Karen said she loves the professional employees.
This review was collected via phone interview by Customer Research Inc.

AF
Andy F.
Alaska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Andy said they are phenomenal and very quick. Quincy is the best mechanic ever.
This review was collected via phone interview by Customer Research Inc.

RO
Richard O.
Alaska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Richard said the service was great. The employees were friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JT
John T.
Alaska
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
John said the staff are good in communication, they did a good job and his vehicle is working good. He added that the price is reasonable and he is happy with the results.
This review was collected via phone interview by Customer Research Inc.

DG
Diana G.
Eagle River, AK
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2019 Category: Service
Diana said this business is so good at trying to find and fix the problem properly. She also said they are very thorough and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

SA
Sterling A.
Anchorage, AK
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Sterling said he was overall happy with the service provided by this business. He also said his brakes work really well.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 262 in total