Reviews
LC
Larry C.
Anchorage, AK
Honda Pilot
Verified
Professional Automotive on Potter is very friendly, knowledgeable and less expensive than the dealer.
I brought my 2003 Honda Pilot with me when I moved from Seattle to Anchorage. After my first winter here, I realized it was going to soon need a timing belt replacement. I called around and got various quotes or in some cases no quotes. The highest was $2,300 from the Honda dealer. Mike, the owner of Professional Automotive, gave a quote of $1,161. I decided to go with Mike because of the price and the positive online reviews. Glad I did as the timing belt repair came in at $1,161 and was done the same day I dropp
Recommended
SS
Steve S.
Wasilla, AK
Chevrolet Classic
Verified
Steve said the service at this business was great . Everything was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
GL
Garrett L.
Alaska
Toyota RAV4
Verified
Garrett said everything worked out perfectly. The staff did a good job and called him when they were done.
Recommended
This review was collected via phone interview by Customer Research Inc.
RM
Richard M.
Anchorage, AK
Chevrolet S10 Pickup
Verified
Spoke with Richard's wife. She said she has used this business for many years and has always had good luck with the mechanics. The front staff and the owner are very nice to deal with.
Recommended
This review was collected via phone interview by Customer Research Inc.
KI
Keith I.
Anchorage, AK
Verified
Keith said the service was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
TJ
Tyler J.
Anchorage, AK
Mercedes-Benz ML350
Verified
Spoke with Jordan. He said the staff is great, they did a good job and finished in a timely manner.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
John P.
Chugiak, AK
GMC Yukon
Verified
John said the employees are timely, professional, and honest.
Recommended
This review was collected via phone interview by Customer Research Inc.
GS
Greg S.
Alaska
Verified
Greg said he needed his repairs done quickly and that was what happened.
Recommended
This review was collected via phone interview by Customer Research Inc.
PG
Peter G.
Alaska
Verified
Peter said the job was more expensive than he thought it would be, but the staff members are good people.
Recommended
This review was collected via phone interview by Customer Research Inc.
BC
Bob C.
Anchorage, AK
Mercedes-Benz GL-Class
Verified
Carey-Carmichael
The best place in Anchorage for anything vehicle...bar none! Best service, knowledgeable and very pleasant staff, clean, efficient, understand my time has value...etc.
They can do it all!
They can do it all!
Recommended
AT
Al T.
Anchorage, AK
Ford Mustang
Verified
Al said the staff did a tremendous job. He said the service for classic vehicles was fantastic and the price was good.
Recommended
This review was collected via phone interview by Customer Research Inc.
LG
Laurence G.
Anchorage, AK
Ford F-150
Verified
Laurence said the staff did not do the job on time and he had to go to the business after a week and a half to take back his vehicle. When he first dropped off his vehicle, the staff said they knew what the issue was, that it would take a few days, and be $100.. He had to call them back and then they told him it was a different issue, that would cost $1100. He had to wait over the weekend before calling Monday to be told they did not know what the issue was and they would have to do more research during the following week. He called Friday of that week. He wanted to pick up his vehicle because it still was not fixed, and was told he would have to wait several more days for it to be put back together.
This review was collected via phone interview by Customer Research Inc.
CW
Charles W.
Alaska
Verified
Charles said they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
KB
Kizzy B.
Anchorage, AK
Saturn Aura
Verified
Kizzy said the employees were good, quick, polite, and well mannered. They handled and took care of her vehicle well.
Recommended
This review was collected via phone interview by Customer Research Inc.
KJ
Karen J.
Anchorage, AK
GMC Sierra 3500
Verified
Spoke with Paul. He said Mike has been good to him and he knows who he is when he calls. He said its nice that he recognizes him and provide discounts for veterans.
Recommended
This review was collected via phone interview by Customer Research Inc.
RJ
Rocky J.
Alaska
Verified
Rocky said Mike is really good at giving him a heads up.
Recommended
This review was collected via phone interview by Customer Research Inc.
JP
John P.
Anchorage, AK
Ford F-150
Verified
John said he would recommend the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
JM
James M.
Anchorage, AK
Jeep Liberty
Verified
James said he really enjoyed going to the business for what he needed done. The service was top of the line. The staff were super friendly, honest and made sure he got everything he needed. He liked the place. They did a good job and made him a happy customer.
Recommended
This review was collected via phone interview by Customer Research Inc.
RM
Ron M.
Anchorage, AK
Ford Thunderbird
Verified
Tbird service
I have always gotten reliable service from Mike and his crew. I have been taking vehicles to him for over 20 years and they have always given me good service. Thanks Mike.
Recommended
BH
Bill H.
Anchorage, AK
Subaru Outback
Verified
Responsive
Trustworthy and long term
Recommended