Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

189 Reviews

99% Would Recommend
Latest Review 17 days ago

Reviews


MB
Mike B.
Anchorage, AK
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Always GREAT service
I have been taking my vehicles to Professional Automotive since the 1980's. Have always received honest and fair service. I especially like that they let me know when something is starting to wear or go bad. Never any pressure to do more than what you expected. Highly recommend!

BH
Bill H.
Anchorage, AK
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
easy one
easy job easy done.
i call ahead so i can be first car in door and wait till finished. comfortable wait but wish i had a desk to work on...

JD
Jerrod D.
Anchorage, AK
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Jerrod said they are the best and he will recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RG
Rick G.
Alaska
Toyota RAV4
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/29/2018 Category: Service
Rick said this business lived up to everything to him. The employees fixed the real problem, but forgot to connect something. He went back the next morning and the problem was fixed.
This review was collected via phone interview by Customer Research Inc.

MA
Matt A.
Anchorage, AK
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Matt said he was satisfied.
This review was collected via phone interview by Customer Research Inc.

MG
Maggie G.
Anchorage, AK
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Maggie said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

JK
Jason K.
Anchorage, AK
GMC Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2018 Category: Service
Jason said he has been very pleased with the service. The staff is professional and has their customer's best interests in mind. He stated that they give their best even if they lose a little money.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
Anchorage, AK
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Mike said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

JD
Jordan D.
Anchorage, AK
Ford Econoline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018
Awesome service
Mike and Matthew are awesome. Had an 80 point inspection done. They got me in super fast, which was great for my last minute request. Mike even took the time to explain the inspection results in depth and answered several of my questions without ever rushing me. I don’t know a lot about cars and it was great to have a professional take the time to explain some basic concepts and offer advice. I’ve recommended this business several times and I will continue to do so!

JG
Jay G.
Alaska
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Jay said the business lived up to the reputation that he expected.
This review was collected via phone interview by Customer Research Inc.

LG
Larry G.
Alaska
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Larry said the business was quick and got the job done.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Anchorage, AK
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Excellent service and knowledgeable auto technicians!
I have been taking my car, truck and boat to Professional Automotive for over 20 years, and always have excellent service. Mike and his crew are always informative and explain everything they did, as well as provide an overview of how the rest of my vehicle is doing. I highly recommend them for any automotive or boat repair needs!!

GH
George H.
Wasilla, AK
Honda Insight
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
George said he was very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

RS
Richard S.
Anchorage, AK
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Richard said the business is fair and their work is excellent.
This review was collected via phone interview by Customer Research Inc.

ES
Elizabeth S.
Anchorage, AK
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Elizabeth said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Anchorage, AK
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Robert said the businesses staff was very professional. They let him know exactly what he was paying for. They did not call him with progress on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JD
Jason D.
Alaska
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Jason said he liked that the business was local and he would recommend the place for service.
This review was collected via phone interview by Customer Research Inc.

RW
Rob W.
Alaska
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Rob said he wasn't notified when the service on the vehicle was completed. The customer service and degree of work done was good.
This review was collected via phone interview by Customer Research Inc.

DR
Dcoursey R.
Anchorage, AK
Dodge Charger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Dcorsey said it was pretty good.
This review was collected via phone interview by Customer Research Inc.

DD
Debra D.
Anchorage, AK
Chevrolet Suburban
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Debra said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 189 in total