Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

132 Reviews

99% Would Recommend
87% Business Response
Latest Review 2 days ago

Reviews


BF
Bill F.
Avon, MA
Mercury Marauder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Bill said that staff is easy to talk to. He was able to speak to a mechanic and get a good description of what needed to be done.
This review was collected via phone interview by Customer Research Inc.

DR
DELORES R.
Randolph, MA
Cadillac CTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019
Respect, positive conversations, honesty, atmosphere & supportive staff.
Randolph Auto Services treats their customers with respect & dignity. The staff has an amazing outstanding positive attitude. There is always good conversation amongst staff & customers. The staff & mechanics are honest & direct with car service & repairs. I sense a family connection which is an awesome feeling of togetherness.

MP
Melisa P.
Randolph, MA
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Melisa said that the customer service was really great, the staff was really personable and the wait time was short.
This review was collected via phone interview by Customer Research Inc.

JP
JULMARIE P.
Randolph, MA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
People and time of service
Always warm and welcoming... service completed as told❤️

AM
ASHLEY M.
Hyde Park, MA
Mazda Mazda6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019
As always, amazing
Called and they got me right in for an oil change and sticker. Got my car back to me in no time at all. Amazing communication and overall service

KC
Kevin C.
Randolph, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019
Great!
Everything was easy and fast as always! Thanks for everything!

RK
RICHARD K.
Randolph, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Great service as always!
Very friendly staff, fast and efficient service! I’m very happy with the service I received at this visit.

Verified Customer
Randolph, MA
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Customer service, integrity, knowledgeable
Top notch in customer service, integrity, professionalism and knowledge.

MD
MARIAM D.
Randolph, MA
Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2019
Excellent Reception.
The reception is conducive. The Receptionist is very super, very respective and accommodating, as well as on time and good job done by the attendant.

SR
SAMUEL R.
Randolph, MA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019
Feedback
I do my oil change and rotation at Randolph automotive sevicenter, and I always satisfaction of the services and great customer services. I recommend this place to anyone who’s looking for great service.

BK
BELINDA K.
Randolph, MA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019
AC
Excellent

PW
Paul W.
Randolph, MA
Lincoln Navigator
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Paul said this business was very good. They did an excellent job.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Randolph, MA
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2019
Customer service
Everyone is so helpful and friendly. I trust the work that is done on my car. Always meets my expectations

IC
Irma C.
Randolph, MA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Professional & prompt
They were very flexible about my drop off time and had it ready 1/2 an hour before I asked for it to be ready. Front staff was super nice and Chris did an excellent job of assessing what I needed! Thanks Randolph Automotive! Keep up the great service!
Chris A. from Randolph Automotive Servicenter responded on 06/27/2019

Thank YOU!

Chris Alexopoulos
Shop Manager
781-963-9886

RR
Robert R.
Canton, MA
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2019 Category: Service
Robert said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mansfield, MA
Honda Civic Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2019
Excellent Service
Very professional. I love coming here. Mike is awesome!
Chris A. from Randolph Automotive Servicenter responded on 06/26/2019

We are very proud of crew

Chris Alexopoulos
Shop Manager
781-963-9886

VB
Vanessa B.
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Great
Fast service, good price.
Chris A. from Randolph Automotive Servicenter responded on 06/26/2019

We try our best

Chris Alexopoulos
Shop Manager
781-963-9886

BN
BILL N.
Milton, MA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Inspection
Mary Lou is so customer service oriented A book of knowledge Thank you Chris and the service you do A shout out to all your techs
Chris A. from Randolph Automotive Servicenter responded on 06/26/2019

ML is one of the kindest and thoughtful people you will meet in life.

Chris Alexopoulos
Shop Manager
781-963-9886

MA
Marlene A.
Randolph, MA
Mercedes-Benz C230
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Tire replacement and oil change
Great customer service and delivered when promised.
Chris A. from Randolph Automotive Servicenter responded on 06/26/2019

Thank you!

Chris Alexopoulos
Shop Manager
781-963-9886

SK
STEPHEN K.
Randolph, MA
Nissan Rogue Select
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Great job!
Outstanding customer service. Very efficient, fast and reliable.
Chris A. from Randolph Automotive Servicenter responded on 06/26/2019

We aim for consistency every day.

Chris Alexopoulos
Shop Manager
781-963-9886

Displaying Review 1 - 20 of 132 in total