Ray's Import Auto Repair

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615-893-2633
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Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(813 Reviews)
5 star
81%
4 star
14%
3 star
1%
2 star
1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
98% Would Recommend
Latest Review 10 days ago

Reviews

Verified Customer
Porsche Cayenne
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2019
Pre purchase inspection
I was going to purchase a car while not living in Tennessee. I contacted Ray's requesting a ppi. They agreed to do the inspection the same day and they also offered to fix the minor issues prior to handing the car back to the car dealership. Got the car now and their assessment was 100% and I can highly recommend this shop!
Recommended
George R. from Ray's Import Auto Repair responded on 09/01/2019

We are so pleased you’re enjoying your new Porsche and it was our pleasure to do a PPI for you. It’s always so important for us to make sure our customers are buying a solid vehicle. Enjoy your new car and stop by anytime if you are in the area! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
JG
John G.
Nolensville, TN
Volkswagen Beetle
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019 Category: Service
John said the business provided good service.
Recommended
George R. from Ray's Import Auto Repair responded on 09/01/2019

Thank you John for the wonderful review! Glad we met your expectations and look forward to servicing your VW in the future. 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
GB
Gloria B.
La Vergne, TN
Mercedes-Benz E350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019 Category: Service
Gloria said the employees were very professional but no service has been done yet.
Recommended
George R. from Ray's Import Auto Repair responded on 08/22/2019

Thanks for the review and hope to see you soon. 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
BB
Burke B.
La Vergne, TN
BMW Z3
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019 Category: Service
Burke said the business's employees did what they said they were going to do and he didn't have any problems.
Recommended
George R. from Ray's Import Auto Repair responded on 08/22/2019

Thanks so much for the review! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
LS
Lashun S.
Murfreesboro, TN
Land Rover Range Rover Evoque
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2019
Great Customer Service
Ray’s Imports Auto Repair Service has once again made me a very satisfied customer! EVERY time I take my car to get any type of service/repairs, I leave happy & never feel as if they are over pricing their repairs! I have taken all of my cars to them for years!!! I recommend that everyone should use them for all of their car repairs. As a woman I have been taken advantage of as far as price & simply not knowing or understanding! George has always explained things to me & actually only repair what is needed!!! Keep up the good work guys!!
Recommended
George R. from Ray's Import Auto Repair responded on 08/18/2019

It’s always our pleasure to take care of your Land Rover. Thank you for the glowing review and for choosing Rays Imports. We look forward to many more years servicing your vehicle. Call or stop by anytime!

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
LM
Lisa M.
Smyrna, TN
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2019
Wonderful service
Had a wonderful experience Completed the repair promptly and thoroughly
Recommended
George R. from Ray's Import Auto Repair responded on 08/17/2019

Glad you were pleased with your service on your BMW and thank you so much for the review. Here anytime in the future for your automotive needs. 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
AL
Andrew L.
Smyrna, TN
Jaguar XJ
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/09/2019 Category: Service
Andrew said he appreciated what they did for him. He stated that the staff were very accommodating. He said the service manager even met him on Sunday just so he could get something out of his vehicle.
Recommended
George R. from Ray's Import Auto Repair responded on 08/18/2019

Glad we could help you out on Sunday! Thank you for the review and look forward to taking care of your Jaguar in the future. 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
MW
Michelle W.
Smyrna, TN
Subaru Crosstrek
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019
Great service
I was well taken care of as always. I absolutely would not take my cars anywhere else!
Recommended
George R. from Ray's Import Auto Repair responded on 07/31/2019

Awe, thanks so much. We appreciate you so much as a customer! Thanks for choosing Ray’s Imports and look forward to taking care of your Subaru in the future! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
AE
Andy E.
Smyrna, TN
Volkswagen
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2019
Great shop. Great people.
Ray’s went above and beyond to make my bug run tip top. They ran into a few problems, it’s an old car, and wouldn’t stop until it was more than right. I will definitely be bringing it back for any and all services.
Recommended
George R. from Ray's Import Auto Repair responded on 07/25/2019

We love the classics and thank you for bringing your bug to our shop. Call us anytime you need anything. Thanks for the review!

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
JF
Jim F.
Christiana, TN
Mercedes-Benz GLA-Class
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2019
They care about what is right to repair your car, honest advice.
New to town , looked at reviews and took my car that was over- heating to Ray’s. The tech assessed it and advised it would be a costly repair that it was still under dealer warranty . With good conversation , no charge and they helped me get it to dealer. They did the right thing , not about the money, very friendly and knowledgeable .
Recommended
George R. from Ray's Import Auto Repair responded on 07/24/2019

So glad we could help you and save you money. Thanks for coming in and hope to see you back for any scheduled service or repairs for your Mercedes. Thanks for the review! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
Verified Customer
La Vergne, TN
Mercedes-Benz C-Class
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2019
Great service every time!
Always pleased with great service and friendly folks.
Recommended
George R. from Ray's Import Auto Repair responded on 07/20/2019

Truly appreciate your business and support. Look forward to servicing your Mercedes in the future. Thanks so much for the review! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
RN
Ron N.
Murfreesboro, TN
Mercedes-Benz ML350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2019
Rays
Great job! Communicated upfront what was going to happen and delivered
Recommended
George R. from Ray's Import Auto Repair responded on 07/20/2019

We really appreciate your support and business. Happy to help anytime you need us! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
MS
Michelle S.
Smithville, TN
BMW 5 Series
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/18/2019 Category: Service
Spoke with Michelle's husband. He said he would recommend the business for service.
Recommended
George R. from Ray's Import Auto Repair responded on 07/22/2019

Thank you for the review and if you need any further assistance, please let us know. Here anytime for all your automotive needs. 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
ME
Melissa E.
Murfreesboro, TN
Volkswagen Golf GTI
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2019
The staff is amazing and knowledgeable
The guys there are so friendly and made me feel like family. All the technicians are very knowledgeable about my car.
Recommended
George R. from Ray's Import Auto Repair responded on 07/17/2019

Awe, thanks so much for this review! We are anytime you need us and look forward to taking care of you GTI in the future. 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
SS
Shain S.
Tennessee
Honda Prelude
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/17/2019 Category: Service
Shain said his experience was pretty good and had no major complaints.
Recommended
George R. from Ray's Import Auto Repair responded on 07/20/2019

Thanks so much for the review!

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633