Ray's Import Auto Repair

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615-893-2633
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(864 Reviews)
5 star
82%
4 star
13%
3 star
1%
2 star
1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
98% Would Recommend
Latest Review 12 days ago

Reviews

FP
Frank P.
Murfreesboro, TN
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
Bmw electrical repair
This shop can handle most all of import repairs. Nice to have a shop in town that you can trust.
Recommended
George R. from Ray's Import Auto Repair responded on 11/21/2019

Truly appreciate the review and here anytime for all your automotive needs! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
ET
Erin T.
Tennessee
Honda Accord Sdn
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019 Category: Service
Erin said the service was great and nothing was wrong.
Recommended
George R. from Ray's Import Auto Repair responded on 11/21/2019

Thanks so much! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
RY
Rachel Y.
Murfreesboro, TN
Ford Escape
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2019 Category: Service
Rachel said she needed her brakes changed on her vehicle and the business did it on the same day. She said they were very helpful in explaining everything. They were reasonable on the price and had friendly service.
Recommended
George R. from Ray's Import Auto Repair responded on 11/21/2019

So glad we could help you and get you in and out quickly. Thank you for choosing Ray’s Imports and taking the time to do this review. Truly appreciate it!

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
CG
Christopher G.
Tennessee
Audi A5
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2019 Category: Service
Christopher said the communication with the staff was good.
Recommended
George R. from Ray's Import Auto Repair responded on 11/11/2019

Thanks so much for the review and for choosing Ray’s Imports! We look forward to taking care of your Audi in the future and here anytime for all your automotive needs. 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
JJ
Jason J.
Murfreesboro, TN
Volvo XC90
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/24/2019 Category: Service
Jason said he had a good experience at this business. The staff was friendly and they had quick service.
Recommended
George R. from Ray's Import Auto Repair responded on 10/25/2019

Thank you for the review and choosing Ray’s Imports! Truly appreciate your business and enjoyed working on your Volvo. 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
SV
Sonya V.
Murfreesboro, TN
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2019
Best place in Murfreesboro for European cars!
My experience with Ray's Imports has been extremely positive! Great mechanics and super nice office staff! I totally trust them and will use them only to work on my VW Beetle. A lot of people told me that they are the best and now I see why.
Recommended
George R. from Ray's Import Auto Repair responded on 10/22/2019

Thanks so much for this wonderful review! So glad we met your expectations and putting your trust in us. The Ray’s Imports team looks forward to servicing your VW Beetle in the future! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
WB
William B.
Murfreesboro, TN
Honda Accord Sdn
Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
10/18/2019 Category: Service
William said the staff at this business is nice, but it took longer than expected. He said he went to pick his vehicle up and the final cost was $1500. He told them he could pay $1200 right away and would pay the rest after, because he did not have the full funds. They would not give him his vehicle until the amount was paid in full.
George R. from Ray's Import Auto Repair responded on 10/22/2019

We are a little taken back by this review, as we helped you out as much as possible. Ray’s Imports has a policy that we cannot release a vehicle without it being paid in full. We even met you on a Saturday(our business is closed), when you had the funds, so you could pick up your car. As far as as taking longer than expected, we met your deadline and unfortunately, your funds were not available yet. 
We are sorry we didn’t meet your expectations.

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
CB
CLARK B.
Murfreesboro, TN
BMW 5 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2019
Exceptional Service Provided
Timely work; clean waiting room; no exhaust smells; very reasonable pricing. They will have my business prior to anyone else when my Beemer needs maintenance or repair.
Recommended
George R. from Ray's Import Auto Repair responded on 10/15/2019

Thanks so much for your awesome review! We truly appreciate your business and thanks for choosing Rays Imports!

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
SW
Sherry W.
Murfreesboro, TN
INFINITI G35 Coupe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2019
New crew same great service!
During my last visit, I noticed George had added a few new mechanics to the crew. As expected, George knows good talent! Welcome guys and nice work!
Recommended
George R. from Ray's Import Auto Repair responded on 10/15/2019

Yes, we do have some new master technicians at our shop! We have a GREAT team. Thanks for the review and here anytime for your Infiniti!

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
RW
Robert W.
Murfreesboro, TN
Volkswagen GTI
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2019
Upfront service always professional
They are always prompt and straightforward.
I will always choose Ray’s for my VW repairs.
Recommended
George R. from Ray's Import Auto Repair responded on 10/15/2019

We so appreciate you and thanks so much for choosing Rays Imports!

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
JC
Joshua C.
Tennessee
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2019 Category: Service
Joshua said there was a particular issue with his vehicle, this business was willing to work with him to get to the root of the cause and they were very patient with it.
Recommended
George R. from Ray's Import Auto Repair responded on 10/15/2019

Thanks you for the review and glad we met your expectations! Let us know if you ever need any services in the future!

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
Verified Customer
Murfreesboro, TN
Nissan Quest
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2019
Complete Care
My van needed a new headlight bulb. George and his team were able to replace it and check all the others in very little wait time. They care about their customers’ cars and time. And much better pricing than the dealership would have been!
Recommended
George R. from Ray's Import Auto Repair responded on 10/15/2019

Thank you for your review! Truly appreciate and glad we could help!

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
JR
Jill R.
BMW 128i
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2019
Spark plugs
Great job once again? My BMW always runs great when I leave!! That is why I make the drive all the way from Gallatin!! Thanks again George for your great staff and Customer Service?
Recommended
George R. from Ray's Import Auto Repair responded on 09/29/2019

Thanks so much for your loyalty and choosing Ray’s Imports! It’s always our pleasure to service your BMW and look forward to many more years...Thank you :) Glad we can help and here anytime for all your automotive needs!

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633

KD
Kevin D.
Murfreesboro, TN
Volvo XC90
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2019
Great service
We have taken our Volvo to Rays for over three years now. They are great , do everything they say they will, great service, reasonable price, knowledgeable and personable.
Recommended
George R. from Ray's Import Auto Repair responded on 09/29/2019

Awe, thanks so much! Truly appreciate you and glad we meet your expectations. It’s always our pleasure to service your Volvo and here anytime for all your automove needs. Thanks again :)

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
Verified Customer
Murfreesboro, TN
Lexus IS 250
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2019
Got alignment and was in and out in no time
Went and got my car wheel alignment here and was in and out in no time. I didnt have an appointment or anything.
Recommended
George R. from Ray's Import Auto Repair responded on 09/29/2019

Thanks for the review and glad we were able to get your Lexus aligned quickly. Let us know how we can assist you in the future! Thanks again! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633