Ray's Import Auto Repair

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615-893-2633
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(864 Reviews)
5 star
82%
4 star
13%
3 star
1%
2 star
1%
1 star
<1%

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
98% Would Recommend
Latest Review 7 days ago

Reviews

SB
Stephanie B.
Murfreesboro, TN
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2019
Thanks
I ca!n always trust Ray's to get things done right! Thanks guys, I wouldn't entrust my VW to anyone else
Recommended
George R. from Ray's Import Auto Repair responded on 09/20/2019

Thanks so much Ms. Bowen! We truly appreciate your business and look forward to servicing your VW in the future! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
MB
Micheal B.
Murfreesboro, TN
BMW X3
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/16/2019 Category: Service
Micheal said they could have analyzed his vehicle more quickly and ordered the parts so that he could have had his vehicle back sooner by a day. He added that Timberline and everybody there is outstanding and they are so good, everybody brings their vehicles to them and they are always super-booked up. He added they are good at what they do, and fair.
Recommended
George R. from Ray's Import Auto Repair responded on 09/18/2019

Thank you sir for this review and feedback. We have been very booked up and definitely working on a faster turn-around time right now. I apologize for that. Thank you so much for choosing Rays Imports and look forward to servicing your BMW in the future! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
SS
Shelly S.
Louisville, KY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2019
More Than I Asked For.
I have taken all my vehicles to Ray's since 2010. They have always done right by me. Repaired what was needed and then some for less than my other estimates. Good people. I love them.
Recommended
George R. from Ray's Import Auto Repair responded on 09/11/2019

Awe, thank so much for this lovely review Mrs. Satton. It’s always are pleasure to work on your vehicle and thank you so much for choosing Ray’s Imports! Here for you anytime.

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
TV
Talina V.
Lebanon, TN
Volkswagen Touareg
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2019
Regular maintenance
Always a good experience
Recommended
George R. from Ray's Import Auto Repair responded on 09/05/2019

Truly appreciate this review. Thanks for bringing your vehicle to Ray’s Imports! We appreciate your loyalty, and here anytime for your automotive services. 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
PH
Peggy H.
Murfreesboro, TN
Audi A4
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2019 Category: Service
Peggy said the people at the business are friendly. They addressed the problem quickly on the vehicle. They are fair and treated her well. The facility is clean and that is important to her.
Recommended
George R. from Ray's Import Auto Repair responded on 09/06/2019

Truly appreciate the review Peggy, and thanks so much for choosing Ray’s Imports. I am so pleased that we met you expectations and look forward to servicing your Audi in the future! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
NN
Nancy N.
Fairfield, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2019
Made time for my Honda Odyssey
Traveling across country and these guys were so kind.
Checked out the issue and assured me not to worry and on my way home to California..
Thanks again
Nancy
Recommended
George R. from Ray's Import Auto Repair responded on 09/04/2019

 I want to say thank you for taking your time to leave a review during your cross country drive. It was very nice meeting you and glad we were able to help out. Enjoy your drive and the weather in Cali. Thank again! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
KT
Ken T.
Readyville, TN
Mercedes-Benz E350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2019
Professional, thorough, accommodating
George and his staff always to a great job. That's what brings customers back.
Recommended
George R. from Ray's Import Auto Repair responded on 09/03/2019

We're honored to have earned your business, Ken! Thank you for highlighting our Rays Imports team! We are truly commitment to providing honest, quality service, and please know you can always count on us to have your best interest in mind. Thank you for the review!

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
Verified Customer
Porsche Cayenne
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2019
Pre purchase inspection
I was going to purchase a car while not living in Tennessee. I contacted Ray's requesting a ppi. They agreed to do the inspection the same day and they also offered to fix the minor issues prior to handing the car back to the car dealership. Got the car now and their assessment was 100% and I can highly recommend this shop!
Recommended
George R. from Ray's Import Auto Repair responded on 09/01/2019

We are so pleased you’re enjoying your new Porsche and it was our pleasure to do a PPI for you. It’s always so important for us to make sure our customers are buying a solid vehicle. Enjoy your new car and stop by anytime if you are in the area! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
JG
John G.
Nolensville, TN
Volkswagen Beetle
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2019 Category: Service
John said the business provided good service.
Recommended
George R. from Ray's Import Auto Repair responded on 09/01/2019

Thank you John for the wonderful review! Glad we met your expectations and look forward to servicing your VW in the future. 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
GB
Gloria B.
La Vergne, TN
Mercedes-Benz E350
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019 Category: Service
Gloria said the employees were very professional but no service has been done yet.
Recommended
George R. from Ray's Import Auto Repair responded on 08/22/2019

Thanks for the review and hope to see you soon. 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
BB
Burke B.
La Vergne, TN
BMW Z3
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2019 Category: Service
Burke said the business's employees did what they said they were going to do and he didn't have any problems.
Recommended
George R. from Ray's Import Auto Repair responded on 08/22/2019

Thanks so much for the review! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
LS
Lashun S.
Murfreesboro, TN
Land Rover Range Rover Evoque
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2019
Great Customer Service
Ray’s Imports Auto Repair Service has once again made me a very satisfied customer! EVERY time I take my car to get any type of service/repairs, I leave happy & never feel as if they are over pricing their repairs! I have taken all of my cars to them for years!!! I recommend that everyone should use them for all of their car repairs. As a woman I have been taken advantage of as far as price & simply not knowing or understanding! George has always explained things to me & actually only repair what is needed!!! Keep up the good work guys!!
Recommended
George R. from Ray's Import Auto Repair responded on 08/18/2019

It’s always our pleasure to take care of your Land Rover. Thank you for the glowing review and for choosing Rays Imports. We look forward to many more years servicing your vehicle. Call or stop by anytime!

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
LM
Lisa M.
Smyrna, TN
BMW 3 Series
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2019
Wonderful service
Had a wonderful experience Completed the repair promptly and thoroughly
Recommended
George R. from Ray's Import Auto Repair responded on 08/17/2019

Glad you were pleased with your service on your BMW and thank you so much for the review. Here anytime in the future for your automotive needs. 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
AL
Andrew L.
Smyrna, TN
Jaguar XJ
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/09/2019 Category: Service
Andrew said he appreciated what they did for him. He stated that the staff were very accommodating. He said the service manager even met him on Sunday just so he could get something out of his vehicle.
Recommended
George R. from Ray's Import Auto Repair responded on 08/18/2019

Glad we could help you out on Sunday! Thank you for the review and look forward to taking care of your Jaguar in the future. 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633
MW
Michelle W.
Smyrna, TN
Subaru Crosstrek
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2019
Great service
I was well taken care of as always. I absolutely would not take my cars anywhere else!
Recommended
George R. from Ray's Import Auto Repair responded on 07/31/2019

Awe, thanks so much. We appreciate you so much as a customer! Thanks for choosing Ray’s Imports and look forward to taking care of your Subaru in the future! 

George Russell
Owner Ray’s Import Auto Repair
(615)893-2633