Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1043 Reviews

99% Would Recommend
Latest Review about 20 hours ago

Reviews


LT
Lynn T.
Eagle River, AK
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08/28/2018
Reliable and honest
They delivered exactly what they said they would at the quote they gave. No surprises! Great communication and timely. I will be back for all my cars needs.

LT
LYNN T.
Eagle River, AK
Jeep Grand Cherokee
Verified
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08/27/2018
The Best!
Our family has been taking our vehicles in for years here and we always have gotten Accurate quotes to the penny. No surprises and communication that is on point. I will keep returning.

JS
Jim S.
Eagle River, AK
Chevrolet Blazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2018 Category: Service
Jim said they are pleased with the work. The prices were a little high for the work done.
This review was collected via phone interview by Customer Research Inc.

JF
Joey F.
Eagle River, AK
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Joey said the service was good. The work was done quickly.
This review was collected via phone interview by Customer Research Inc.

SN
SHEVA and WILLIAM N.
Chugiak, AK
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Excellent customer service
Very kind, accommodating and professional care.
Thank you for your excellence!

DM
DUANE M.
Chugiak, AK
Mercury Mountaineer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018
Excellent Folks
I brought in my Mountaineer for an oil change, and they checked over the entire
vehícule. And while there are a few things
that need checking further, they’re going
the extra mile to inspect your vehicle. In the
past, they’ve repaired some older vehicles for
me, and always with a friendly staff, great work, and very fair prices.

JM
JAN and KAREN M.
Eagle River, AK
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018
Oil and filter change
Staff is always friendly and very helpful.

WH
Wolfgang H.
Eagle River, AK
Chevrolet S-10
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2018 Category: Service
Wolfgang said service was good. The staff ordered the wrong parts first and charged him for the shipping . This he felt was not right to increase the total over the estimated price.
This review was collected via phone interview by Customer Research Inc.

GF
Gordon F.
Eagle River, AK
Mazda CX-5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Gordon said the service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

AZ
Anthony Z.
Eagle River, AK
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08/11/2018
Customer and Mechanical Service Exceptional!
The S & P Staff at all levels are very courteous and professional. The staff communicates regularly, something I'm not accustomed too at other dealerships.Their rates are very competitive. Without hesitation I would recommend S & P Certified Car Care for your car service needs. The Company is Veteran owned and provides discounts to active military and Veterans.

AM
Arteria M.
Eagle River, AK
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Arteria said the staff provided friendly service. They got the job done really quickly and efficiently.
This review was collected via phone interview by Customer Research Inc.

JN
James N.
Eagle River, AK
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
James said that they have good service.
This review was collected via phone interview by Customer Research Inc.

MJ
MARY J.
Eagle River, AK
Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018
Excellent Customer Service
All of the staff at S & P went way above customer service when my car was (I thought) out of service in Eagle River.
I live in Anchorage and was pretty upset thinking I would be without my car for who knows how long. I found Ed knowlegable
and listened to my concerns. I had my car back the same day with the decision of they would be my choice in the future for
my car care.

DE
David E.
Palmer, AK
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
David said the staff got the job done in a timely manner. They are honest don't run up his bill.
This review was collected via phone interview by Customer Research Inc.

TM
TUCK / ELIZABETH M.
Eagle River, AK
Ford Excursion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018
Expert Service Ahead of Schedule and Under Budget!
We had our Ford Excursion repaired for obscure problems with the driveline and brakes. Their diagnosis was spot on, and all of the problems were fixed ahead of schedule and below their initial estimate. The staff are friendly and helpful, their shop clean and well-equipped. I would recommend them to anyone!

HH
Henry H.
Eagle River, AK
Subaru Forester
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Henry said they had great service and they do an honest job. They always fix the problem so it stays fixed.
This review was collected via phone interview by Customer Research Inc.

SG
Sidney G.
Valdez, AK
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Sidney said she took her vehicle in right when they opened and they told her it would be done by one or two. They got it done by ten. The price was good, and the staff had great attitudes.
This review was collected via phone interview by Customer Research Inc.

MJ
MYRNA J.
Eagle River, AK
Ford Explorer
Verified
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07/29/2018
Excellent Staff and Service
I was referred to S&P by a satisfied customer and have taken my vehicle to them for fairly major work twice in the past 8 months. The front office staff is very helpful and efficient. The service work was performed within their initial estimate and in a very timely manner. Their website allows you to refer to your Vehicle Service and Repair History, and reminders for recommended service is also provided. Overall, for service and convenience, I recommend you consider S&P for your car care needs.

ST
Sidney T.
Eagle River, AK
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Sidney said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

RJ
Robin J.
Eagle River, AK
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Robin said the employees were up front. They were sweet. Eric was up front. He provided honest service. The employees corrected any mistakes. They provide discounts, when asked.
This review was collected via phone interview by Customer Research Inc.