Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1202 Reviews

99% Would Recommend
Latest Review about 21 hours ago

Reviews


CG
CRAIG and SUZANNE G.
Eagle River, AK
Ford Excursion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019
New purchase evaluation of used vehicle
bought a 20 year old vehicle with nearly 250K on it. S & P was thorough, professional and a pleasure to deal with.

TD
Tania D.
Eagle River, AK
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/03/2019 Category: Service
Tania said the service was completed quickly.
This review was collected via phone interview by Customer Research Inc.

ND
NEIL D.
Chugiak, AK
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019
Lug nut
After brand X rounded the one lug nut off I wasn't sure if I'd get it off or not. Your mechanics once they got the right wheel were able to take it off without any problems. I am so thankful. Thanks for your help.

RW
RICHARD and DALENE W.
Eagle River, AK
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
Great service. Staff always helpful and honest.
S&P is our Go-To garage for all of our vehicles. They are honest and always deliver great service.

SH
SCOTT H.
Eagle River, AK
Chevrolet Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2019
Quick and right
Am mostly impressed with your mechanic, Brad. If the folks you employ are near the same caliber as Brad, i believe that is why you have such a great reputation. Every service visit I’ve experienced with your establishment has been extremely satisfactory. Your reception folks are also a great asset. Thank you! Scott Hinson.

B
Ruthann B.
Eagle River, AK
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Ruth Ann said they've been going to the business for years and they are very happy with them.
This review was collected via phone interview by Customer Research Inc.

LG
LOUIS and ANN G.
Chugiak, AK
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019
Spring tire change out
I was there at the shop early so I would not have to wait long to have my tires changed out and the time that I waited was minimal I was very happy for my service

Verified Customer
Eagle River, AK
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019
Thank you!!
These guys are awesome!! Most importantly they’re honest. The place is clean, friendly and professional.
Thanks!!

CA
Catherine A.
Eagle River, AK
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2019 Category: Service
Catherine said the service was good and quick.
This review was collected via phone interview by Customer Research Inc.

ET
Erica T.
Eagle River, AK
INFINITI FX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Erica said she was happy with the service.
This review was collected via phone interview by Customer Research Inc.

HT
HEIDI and TAKAO T.
Eagle River, AK
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019
Excellent setvice
Amazing service! Dropped off my 2003 Honda Pilot and they did an alignment, switched tires, repaired a dangling part, and fixed an issue I didn’t know about. All for under $300. I love S&P Certified and recommend them to everyone.

MM
MICHELLE M.
Eagle River, AK
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019
tire change
I stopped by the shop just in case there might be a spot available for a tire change over. it was a little busy. but they squeezed me in. it didn't take long.
I was very pleased.
great customer service

Verified Customer
Eagle River, AK
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019
Great Customer Service
I was so pleased with the efficiency and service I received. My car was in and out in a half day with no appointment, the staff was courteous and helpful and no pushy add-on sales gimmicks. And my car runs great! Thank you!!

TB
Tracy B.
Chugiak, AK
Toyota Sienna
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2019 Category: Service
Tracy said the business is friendly. However she said her service was a bit overpriced.
This review was collected via phone interview by Customer Research Inc.

CR
CHRIS and CAROLINA R.
Eagle River, AK
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
QUICK AND FRIENDLY SERVICE
They do a great job keeping you in the loop about the status of your car by sending a courtesy text detailing what needs to be done. I think that's awesome! They completed the repairs to my wife's vehicle within a day and are always friendly when I speak with them. I'll be going back if I need repairs to anything else.

DK
DAVID K.
Chugiak, AK
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Great timely servicr
As usual the staff at SP was polite professional and easy to work with

Verified Customer
Eagle River, AK
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
Excellant service!!!
Great service, accurate estimate and timely work. Won't go anywhere else for a mechanic!

TB
TONY B.
Eagle River, AK
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019
Saved me money
My RAV-4 has a dead battery. I thought the battery needed to be replaced. S & P tested the charging system and the battery. It had simply drained after not being charged for two months. They could have taken the easy, more profitable pathetic and simply sold me a new battery. They did a reasonable diagnosis. I trust them.

CR
CHRIS and CAROLINA R.
Eagle River, AK
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019
Engine troubles
They diagnosed the problem quickly and the cost to make the repairs were reasonable. My truck engine is running smoothly now.

TW
TROY and LESLI W.
Eagle River, AK
Honda Ridgeline
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/27/2019
Extremely dissapointed with there sevice
I took my car here because Continental Honda seemed expensive for my 90,000 tune up. I thought S & P would be cheaper. First they said they would call me before they performed any work on my car, (which they didn't). Next, when I picked up my car it was actually $100 over what Continental quoted me. Than when I looked at the bill they changed my oil which I just had changed 1 month before. I asked them why they changed fresh oil. They said it is part of the service weather it needs to be changed or not. I would expect that from continental but not from S & P. I will not be going back there again. You lost 3 customers for good. As my wife and her son will also not go there.