S & P Certified Car Care LLC

I was able to get in quickly and my vehicle was ready the next day. However, the price seemed to be very high. I had the check engine light read at AutoZone and brought the codes in with me. None the less, I was charged $140 to read the check engine light. Additionally, AutoZone had told me that they had an alternator in stock for $380, and I ended up getting charged about $600 for the alternator at S&P. Overall, I appreciate the fast service, but I think the price may force me to look elsewhere the next time my vehicle needs work.

I am a bit disappointed with the work your shop performed on my vehicle. I brought in my Jeep and asked that the cooling system be flushed, I also asked that the coolant reservoir be drained and flushed. I had the service performed because, being somewhat of a mechanical retard, I had topped off the reservoir with a yellow coolant that I thought was compatible. After doing a little research and finding that it was compatible only if the whole system was drained, flushed and refilled with all yellow coolant, I brought it to you, because I didn't want to drain it in my garage. (we have cats that go there) On the service ticket I asked that the reservoir be flushed and it is on the receipt, I also wrote this on the Key Drop envelope. When I got home I checked the reservoir and it was still full of yellow coolant. I pumped it out and added green coolant as the contents
would fit in an container I had and it didn't make the mess that draining the radiator would have caused. I like your shop, you have provided good service to me, but please do what I ask on the service request I have asked for. I have recommended you in the past and will continue to in the future, but please, follow the requests I have made, regardless of higher cost or not feeling that it is necessary.

Robert said the business had good service.

Vallan said the business is great.

Melissa said there was a good atmosphere at this business. They provided good service.

Gary said he appreciated the mechanic at this business cleaning up the rim of his tire. He told the lady at the desk he wanted a drive shaft lube and it was never done. Now it will cost him more time and money to get the drive shaft lube done. He would go back because of the mechanic.

Kevin said the issue with his vehicle was not resolved.

Crystal said the service was great but the price was a little expensive.

Got an honest appraisal of the work my vehicle needed, and what was done. I will certainly go back for more service in the future.

Performs the work agreed to with competent mechanics. No suprises. Front staff cheerful and knowledgeable, and will get an answer if they don’t know something instead of feeding you bs.

Mike said he would recommend the business for service.

Nathan said he had a question that was not answered but he may not have made it clear that he was asking a question.

Thanks for the quick service, we appreciate the job.

Fast, convenient, courteous

Friendly front desk, offered viable options, prompt service with an appointment.

I usually have a great experience but this last oil change I had asked if they could look at my headlights because they sometimes randomly turn off. When they were finished I received the bill and they had changed out a blinker bulb without even telling me or asking me. I understand it was only $1.20 but I always keep extra bulbs to switch out any dead ones myself. I asked the receptionist about it and her response what that the guys in the back usually don't ask permission before changing out a part. Next time I guess I will need to say upfront that they need to ask me before changing a part, something I thought was usually practiced at S&P.

Good Eagle River mechanic services

Great quick and efficient service. Cost was less than expected. Always great experience. Thanks guys.

Fred said the service was pretty good.

Thanks for the honest estimate and for honoring my decision to decline services at this time.