Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

1043 Reviews

99% Would Recommend
Latest Review about 22 hours ago

Reviews


ER
Erin R.
Eagle River, AK
GMC Acadia
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/18/2018 Category: Service
Erin said this business put new tires on her vehicle and after driving for an hour one of the tires went completely flat and came off of the rim. She called her insurance and had it towed back to this business. She had just paid over $700 for new tires, she was without a vehicle for Saturday, Sunday and Monday because even though she called this business 15 minutes before closing and they were only 5 minutes away from her, they told her they could not help her until Monday. She would still recommend this business for service because they were very apologetic and the other times she has had work done by this business it has been okay.
This review was collected via phone interview by Customer Research Inc.

TW
Thaddaeus W.
Eagle River, AK
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Thaddaeus said this business got the job done in less than a day, for a reasonable price and the vehicle is doing well. He's happy. This business provided great customer service and everyone at the facility was very friendly.
This review was collected via phone interview by Customer Research Inc.

JS
JAMES S.
Eagle River, AK
Chevrolet Silverado SS
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/15/2018
truck repair
wanted my ac fixed took it to s&p twice paid over 300 dollars and not fixed. Last time they called said it working fine and nothing else they could do. It quit working again. I took it to another shop they charged me 88.00 to fine out what was wrong because it wouldn't cycle. They took the system apart and found it full of metal filing which means compresser is going bad. I will never go back to s&p because needed it fixed right not put a BAND AID ON IT FOT OVER 300.00 DOLLARS. Really not perfessonial.

JM
JAN and KAREN M.
Eagle River, AK
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2018
Oil change
Fast but yet quality work.

RJ
Ryan J.
Wasilla, AK
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Ryan said this business is the only mechanic in the area that he trusts.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Eagle River, AK
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Jim said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SR
Sly R.
Eagle River, AK
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Spoke with Bill. He said the employees were good. He brought the vehicle in for a front alignment. They said it would take an hour and it did.
This review was collected via phone interview by Customer Research Inc.

TB
TONY B.
Eagle River, AK
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Reliable, excellent service.
I cannot recall how many years I have had my Siverado serviced at S & P. I have always received excellent assessment of the problem and timely repair. In my forty-eight years in Alaska, S & P has been the best auto repair business I have used. Keep up the good work.

KK
Kendall K.
Eagle River, AK
Ram 2500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Kendall said this business did a great job, they got him in and out really quickly. It was a no hassle experience and the staff were informative.
This review was collected via phone interview by Customer Research Inc.

MM
MARISOL M.
Eagle River, AK
Pontiac Torrent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
I use S&P for my Torrent, they are the best!
S&P is very attentive and friendly. I would recommend to anyone!
Anytime I have an issue I just call and they get me in right away .
The staff is both professional and friendly.

JR
John R.
Eagle River, AK
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
John said he has used this business a couple of times. The employees were fast, friendly, efficient, and honest. He stated he felt what they told him was the truth. They were up front and made recommendations but didn't try to force them. They were family friendly and provided genuine service and care. This was the nicest facility he has been to and he will return to this business.
This review was collected via phone interview by Customer Research Inc.

KB
KENNETH and PATIONCE B.
Eagle River, AK
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018
Exceptional Service
Ever since the first time I took my truck to S&P I’ve known that I would receive the very best service at a reasonable rate. Not once have I ever been disappointed with the quality of work or the price I paid to get quality work. I recommend S&P to anyone and everyone.

BK
BECKY and TONY K.
Eagle River, AK
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018
Best shop in town
Always feel like I get honest answers and really fair prices when I take it to S&P. Fee lucky to have found them!

Verified Customer
Wasilla, AK
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018
Honest, reliable and fast
Great service. Work was done quicker than expected and everything was explained in writing.

ME
Michaelann E.
Eagle River, AK
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Michaelann said the staff were super friendly. They are helpful and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JB
JACK and BEVERLY B.
Eagle River, AK
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018
5 star service
Took the truck in for a U joint repair. They kept the truck for a few hours called and said it did not need service at this time. I picked up the truck at no charge for honest repairs. Good on them!

VF
VINCENT and KELSEY F.
Chugiak, AK
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
Trustworthy
Quality work :)

Verified Customer
Eagle River, AK
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018
2009 F350 CC V10 FX4 - power steering
Brought my truck in to have them diagnose my power steering randomly stop working. In one day they replaced all the parts and had the truck running like new.

As always will continue to bring my truck to them.

RP
Randy P.
Eagle River, AK
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Randy said the business was punctual and had a good price.
This review was collected via phone interview by Customer Research Inc.

RW
Ryan W.
Eagle River, AK
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Ryan said the staff is easy to work with.
This review was collected via phone interview by Customer Research Inc.