S & P Certified Car Care LLC

I had my snow tires put on after the 1st snow and it was very busy but they all work hard there and they genuinely care about their customers and their cars.

Had a good experience getting tires changed over. Completed earlier than expected and everyone on the phones and front desk were very polite.

They were fast clean and very courteous. I never feel rushed when I'm talking with them on the phone they always take the time to explain everything.

S&P Certified always provides quick, fair, and excellent service. The owners and employees show pride in their work and it's reflected in the service your car receives.

We use S & P for all of our company and personal vehicles and they always do great work at a fair price. I usually drop our company vehicles off full of tools and have never had anything go missing. Not planning on using anyone else.

Aaren said that it was a fast and good experience.

Since moving to Alaska in 2012 we have trusted S&P with our vehicle care. Over the course of the past 6 years they have kept our vehicles in top condition and always provided amazing customer service. We love that they are transparent about additional services our car could benefit from but are never pushy about it. While they provide the best price for services we could find, what truly keeps us coming back is their customer service and military and family friendly approach. We feel so lucky to have found such an honest and supportive repair shop and cannot imagine taking our cars anywhere else.

Able to ask a question and get an honest answer.

Was told my vehicle couldn't be aligned due to seized parts and lack of time in schedule. Picked my navigator up and brought it home and took it apart to see what was wrong. Low and behold nothing was seized. When I called to talk to the tech the tech told me "cool now take it to midas to have it aligned." I was then transferred up front and explained that the tech was wrong and she responded with "are you going to make an appointment or just have an attitude with me?" I was simply explaining that they were wrong. It was the absolute worst and disgraceful customer service I have EVER had! I will be talking to the owner on Monday. Sorry Steve. Your staff is simply the WORST!

Shira said the staff was friendly and the service was efficient. She stated that her vehicle was ready before her scheduled appointment.

I have lived in 17 states and 3 countries. From Cowhand to ranch owner from Healthcare Corporate Evecutive to Founder and CEO of a major Healthcare corporation, and finally a "Riches to Rags" story broke and poor recluse. Steve and Pat could care less, they give honest and fair trade to everyone who who walks in their door equally. You can count on it.

Their work is always a step beyond what is called for and the estimates are on the spot and honest, the work always superb and more than to be expected. I found them 10 years ago as a new comer By askind around town with other professionals. I got the same response everywhere I went...S&P CERTIFIED CAR CARE! (Emphasis on the word "Care".

I feel blessed to have them fill that part of my life, so will you! Even if you don't live in Eagle River dont worry about a bit of a drive, it's worth it, the shop is as orderly and disciplined as an Operating Room.

Don't waste your time or money...GO THERE!

Leland Patton

Great fast job as always!

Very courteous service. Loved Bella the dog. Nice waiting room.

Everyone was terrific! Thanks.

Once again Ashley took great time in helping us choose the right studded tires for our vehicle. She helped us previously select summer tires for the same car. We also had an oil change performed. The work was accomplished right at the time promised and at the correct price. S & P is our choice for vehicle maintenance and repairs. Keep up the great work.

David said this is a good business that provides good service. They always do a good job on the vehicle.

After years of vehicle service from various automotive shops, I gave S&P Automotive a chance three years ago. This business provides a rare blend of friendly service, promptness, quality work, and above all——honesty! No one in Anchorage can compete with S&P in this area. Their prices are more than fair as well as their expertise in all areas of automotive maintenance and repair.

Went to find out what was wrong with the brakes on the car. I had a feeling I already knew, but with a quick test in the parking lot, my suspicions were realized. Mechanic was quick to diagnose and because I did not have the expertise or the tools to complete the task the car was left to be fixed. Since it was a quick fix, they had room to fit me in. Years before, my battery needed a jump to start and I drove to this same shop and had them test the battery. Since the battery failed the test, the shop lent me a 10mm wrench and I bought a new battery at the NAPA next door. Great service and great people.

Cindy said she has been going to this business for years, and she has never had a problem.

Terry said she was in and out quickly. She was the first customer of the morning, and she was down the road an hour later. The staff is honest and they stand behind their work.