Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

995 Reviews

99% Would Recommend
Latest Review about 4 hours ago

Reviews


GL
Gary L.
Eagle River, AK
Toyota Tacoma
Verified
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12/29/2017 Category: Service
Gary said he appreciated the mechanic at this business cleaning up the rim of his tire. He told the lady at the desk he wanted a drive shaft lube and it was never done. Now it will cost him more time and money to get the drive shaft lube done. He would go back because of the mechanic.
This review was collected via phone interview by Customer Research Inc.

DR
DONALD R.
Eagle River, AK
GMC Sierra 3500
Verified
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12/23/2017
Speed Sensor repair
S & P once again took care of the GMC, they called before doing any work, and explained what was going on.
Thanks

LS
Luke S.
Eagle River, AK
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Luke said he always had good service. He brings all his vehicles to this business and the service is done well.
This review was collected via phone interview by Customer Research Inc.

KM
Kevin M.
Eagle River, AK
Ford F-150
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2017 Category: Service
Kevin said the issue with his vehicle was not resolved.
This review was collected via phone interview by Customer Research Inc.

KS
KIRSTEN S.
Eagle River, AK
Ford Edge
Verified
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12/17/2017
the best in tje niz
I am so blessed to have found S&P. They truly care about their clients and make it a point to let u know if your vehicle is safe to drive so u can make the best decision on repair timing. the front desk staff is friendly, the mechanics are skilled and the pricing is fair. Great experience every time

CH
COURTNEY H.
Palmer, AK
Dodge Nitro
Verified
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12/14/2017
Quality work
I’ve been going to S&P for the past few years, mostly for oil changes and basic maintenance. Recently, one of my fuel injectors started to fail and they were able to replace it the very same day I brought it in. I didn’t have to leave my car there for weeks while they ordered the parts, which was great! I will always recommend S&P to everyone who asks for a local mechanic :)

RM
RITA ANN M.
Eagle River, AK
Chrysler Town & Country
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017
Courtesy, honesty and good work.
The main thing is I feel I can trust to get an honest diagnosis and good work.

LM
LEON and DANAE M.
Tatitlek, AK
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017
Great service
I take all three of our family vehicles here. Two are older and in good shape and S&P keeps it that way. Always honest, always fair and always competent service. Their staff will tell you the truth and always look to give you options. Finally, they ALWAYS give you an honest quote before starting. Great place.

AP
Abby And Connor P.
Eagle River, AK
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Abby said the business is very professional.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Eagle River, AK
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2017 Category: Service
Bob said this business helped him save money.
This review was collected via phone interview by Customer Research Inc.

MH
MICHAEL and STACY H.
Eagle River, AK
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2017
Excellent Service, I will return
I made multiple phone calls to ask about having my trucks headlights changed. The lady on the phone was so kind and answered all of my questions. Then they had my headlights changed within 30 minutes of my arrival. It was very affordable. And they gave me a military discount! Thank you so much for a great value and service. I will return when needed.

JF
Jan F.
Eagle River, AK
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
Jan said the business is awesome. The service is speedy, efficient, and courteous.
This review was collected via phone interview by Customer Research Inc.

MB
Miah B.
Eagle River, AK
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
Miah said the staff was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

KS
Kathie S.
Eagle River, AK
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2017 Category: Service
Kathie said the business got her in and out. She liked that they don't push their customers to do work that doesn't actually need to be done.
This review was collected via phone interview by Customer Research Inc.

JV
Joe Anne V.
Eagle River, AK
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2017 Category: Service
Joe Anne said this business is a wonderful place to have her vehicle looked after. The employees opened the door for her and they made sure she made it in safely. She trusts that the mechanics will not do more than what's necessary.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
Eagle River, AK
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2017 Category: Service
Tom said the staff were friendly. They fixed the problem with his vehicle immediately.
This review was collected via phone interview by Customer Research Inc.

JE
Jake E.
Eagle River, AK
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Jake said the business is very helpful and they explained everything.
This review was collected via phone interview by Customer Research Inc.

TM
Topher M.
Eagle River, AK
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2017 Category: Service
Topher said this business has amazing people. They offer flexible scheduling, reasonable prices, and they really go above and beyond in providing service for their customers. The care and concern they show is something he truly values. They have excellent service.
This review was collected via phone interview by Customer Research Inc.

CL
Crystal L.
Eagle River, AK
Dodge Durango
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/24/2017 Category: Service
Crystal said the service was great but the price was a little expensive.
This review was collected via phone interview by Customer Research Inc.

JD
JOHN D.
Chugiak, AK
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
They are accurate, fast, friendly, and most importantly, honest.
Thanks for a great job!