Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

370 Reviews

99% Would Recommend
Latest Review 4 days ago

Reviews

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

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MM
Mike M.
Mechanicsville, VA
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/15/2018
Terrible customer service!
Brought my car in to replace a power steering hose. They broke the engine cover by not taking out one of the bolts and then said it was like that when it came in which I know for a fact that it wasn’t. When we told him that we knew it wasn’t broken he hasn’t bothered to reply to two emails. They left the push pins out of the covers and also said it was like that when it came in. Left greasy hand prints on the hood. $750 and 4 days later we got our car back in that condition. Use at your own risk because it came in like that!

MM
Mike M.
Mechanicsville, VA
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/15/2018
Terrible customer service!
Brought my car in to replace a power steering hose. They broke the engine cover by not taking out one of the bolts and then said it was like that when it came in which I know for a fact that it wasn’t. When we told him that we knew it wasn’t broken he hasn’t bothered to reply to two emails. They left the push pins out of the covers and also said it was like that when it came in. Left greasy hand prints on the hood. $750 and 4 days later we got our car back in that condition. Use at your own risk because it came in like that!

SC
Shelwood C.
Richmond, VA
Toyota Camry
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