Customer service is front and center when entering a business. We as consumers expect a welcoming atmosphere. Going forward, after speaking with the manager , I feel very confident that upon entering this service department again that it will be a much better experience. Thank you for taking the time to call me and hear my concerns!

Original Review

03/28/2022

Service Type: Repair

Category: Service

No Customer Service

Worst customer service at this dealership in the service department. I gave two stars because I got my car back at the time promised.

HEATHER L., Customer Relations Manager from Sacramento Hyundai responded on 03/29/2022 09:38 AM

Hello,

Thank you so much for taking the time to speak with me this morning. I appreciate you letting me address your concerns, and try to make this right for you. I hope you have a wonderful day! Please remember, If you need anything in the future, do not hesitate to reach out to me!

Take Care,

Heather Langston
Customer Relations Manager
FOLSOM HYUNDAI
ROSEVILLE HYUNDAI
SACRAMENTO HYUNDAI
916-293-4760 Ext 161
hdonato@hyundaistore.com

View all Reviews

Businesses Near You

Fix Auto Sacramento

4.6

(348 Reviews)

Freeport Automotive Service