Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

287 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


AL
Ann L.
Anchorage, AK
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Ann said she felt listened to by the staff. They were honest, straight shooters, and did good work. She liked the overall feel of the experience.
This review was collected via phone interview by Customer Research Inc.

GM
GREG M.
Anchorage, AK
Nissan Titan
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04/12/2018
Great service!
Sand Lake Automotive has always done us right. Great communication, and quick turn around. Highly recommended!

SB
Sandon B.
Anchorage, AK
GMC Envoy XL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Sandon said the staff was trustworthy.
This review was collected via phone interview by Customer Research Inc.

LL
Lottie L.
Anchorage, AK
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Lottie said the staff were honest and she stated she felt safe going to them. They seemed to have her best interest in mind.
This review was collected via phone interview by Customer Research Inc.

RS
RICHARD S.
Anchorage, AK
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
We were very happy with this repair and the customer service.
We were very satisfied with all aspects of our experience at Sand Lake Auto.

OB
Oleh B.
Anchorage, AK
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Oleh said he plans on going back to this business.
This review was collected via phone interview by Customer Research Inc.

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MARCIA H.
Anchorage, AK
Chevrolet Silverado 1500
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04/05/2018
trustworthy
They took my truck inside, so it was as safe. Fast service, less time without my vehicle.

MD
MICHAEL D.
Anchorage, AK
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Tire Changer over
Had a great experience again with Sand Lake Automotive. Fast service and well done. Replaced headlamps and had my tires changed over to summer tires. To date, great service. Seeya soon for my next oil change.

PL
PEGGY L.
Anchorage, AK
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018
Normal maintenance
Taking my car in for service is a breeze at Sand Lake Automotive. I received a reminder for a normal maintenance check and oil change. During the check, they stayed in touch with me as to problems that they uncovered with recommendations. They even kept my car for a week till I came back to town. They have awesome customer service and great technicians.

CL
Craig L.
Mc Grath, AK
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2018 Category: Service
Craig said the staff did a good job. The vehicle drives so much better, and he appreciates this.
This review was collected via phone interview by Customer Research Inc.

JC
JAN C.
Anchorage, AK
Chevrolet Suburban
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Great service
Tim and his crews have been servicing our cars for years and they have always given us great service... can't say enough good about them!

CH
CECE H.
Anchorage, AK
Toyota Camry
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03/23/2018
Great Auto Shop
We have been using Sandlake Auto for close to 20 years. They are the best repair place we have ever used. We always know that the work will be done correctly and the customer service is wonderful. The true measure of a of a busines is whether or not you would recommend them to your friends and family and the answer is a solid YES.

JB
Josh B.
Anchorage, AK
Ford ZX2
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2018 Category: Service
Josh said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

JJ
JOHN J.
Anchorage, AK
Chevrolet Blazer
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03/17/2018
Honest, good work
You probably could have charged me for a new clutch but you did not. Clutch is still working OK on the plow. Starter works good. I started doing business with Sand Lake upon recommendation from a friend. It looks to me like doing good work pays off in the long run.

RA
Rob A.
Eagle River, AK
Pontiac Aztek
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Rob said the service was great. The staff took really good care of him and were really patient with him.
This review was collected via phone interview by Customer Research Inc.

MH
MONICA H.
Anchorage, AK
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018
Trustworthy!
They tell you what needs to be fixed, not overcharged like dealership does!

EP
Ellen p.
Anchorage, AK
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2018 Category: Service
Ellen said the employees answered all her questions, did all the work on her vehicle, and were fairly priced.
This review was collected via phone interview by Customer Research Inc.

JL
Jeffery L.
Anchorage, AK
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/10/2018 Category: Service
Jeffery said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

PB
Paulesn B.
Anchorage, AK
Chevrolet Equinox
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Paulesn said the service was quick and the business was easy to work with.
This review was collected via phone interview by Customer Research Inc.

JP
Janet P.
Anchorage, AK
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Janet said the staff always takes the time to follow up and check in.
This review was collected via phone interview by Customer Research Inc.