Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

287 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


MS
MARK S.
Anchorage, AK
Toyota Tundra 4WD Truck
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11/16/2017
Always perfect customer service; trustworthy, friendly folks
I've always really liked these guys. You never feel like they are trying to "sell you something" you don't need.

SD
Steve D.
Anchorage, AK
Nissan Altima
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11/16/2017 Category: Service
Steve said they have always provided excellent service.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Alaska
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Joe said this business got him in and out in a reasonable amount of time.
This review was collected via phone interview by Customer Research Inc.

MD
MICHAEL D.
Anchorage, AK
Dodge Dakota
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11/14/2017
They are professionals
I like their attention to details and they listen to the customer.

RE
RICK E.
Anchorage, AK
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017
I am a new customer but it seems so far to be a very dependable place
Pleased with service

CK
Carol K.
Anchorage, AK
Pontiac Montana SV6
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Carol said her vehicle was making a strange noise and this business was able to get her in on the same day. She stated that she feels the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

SC
Scott C.
Anchorage, AK
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Scott said everything went well during his visit to this business and they completed the work on time. He had no complaints. They were good.
This review was collected via phone interview by Customer Research Inc.

DF
DONALD F.
Anchorage, AK
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2017
Personal and professional
Customer satisfaction with a personal touch.

KK
KENT K.
Anchorage, AK
Ford Expedition EL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2017
These guys are the best! Always on or under estimates. Prompt, courteous, friendly and knowledgeable
If the free press picks had a catagory for Car repair I believe they would be #1. I have been bringing all our rigs to sand lake for over 20 yrs. I recommend them to everyone I know when auto repair is needed.

CJ
CAROL J.
Anchorage, AK
Nissan Murano
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11/10/2017
Always good service and good listeners
The yeam at Sand Lake works with and for the customers best interests in mind, and go the extra mile to find solutions to issues that the customer can work with. Always friendly and helpful. I trust you and your team! Thank you.

KF
Kevin F.
Anchorage, AK
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2017 Category: Service
Kevin said he was happy with the service at this business. Alex was really knowledgeable. He got a follow up call from Tim. They told him exactly what the problem was with his vehicle with out the pressure of other work needing to be done. He was glad he went there. They fixed his vehicle at a lower cost than he expected.
This review was collected via phone interview by Customer Research Inc.

SK
SCOTT K.
Girdwood, AK
Chevrolet Silverado SS
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11/03/2017
Great shop
Always the same excellent service.

MR
Michelle R.
Anchorage, AK
Ford Taurus
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11/03/2017 Category: Service
Spoke with a customer who chose to remain anonymous. She said she has been going to this business for years. The customer service is always good.
This review was collected via phone interview by Customer Research Inc.

JR
Jacque R.
Anchorage, AK
Chrysler 300
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11/03/2017 Category: Service
Jacque said the service was prompt and her vehicle was returned to her in a clean condition.
This review was collected via phone interview by Customer Research Inc.

WA
Winnie A.
Anchorage, AK
Chevrolet Silverado 1500
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11/02/2017 Category: Service
Winnie said this business did a good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

MA
MOLLY A.
Girdwood, AK
Honda CR-V
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11/01/2017
True to the customer
Excellent communication, friendly staff, honesty, professionalism. A company I can trust & have trusted for 28 yrs.

JS
JOHN S.
Anchorage, AK
Cadillac Escalade ESV
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10/31/2017
Personalized service and contact.
The management listens and does their best to solve your chief concern, and still offers advice on other things they see that need consideration. I especially like the fact that they do not push you into doing more work that nay not necesarily need to be done immediately. NOt high pressure! I liked that . They have never taken advantage of me or anyone I know who goes there. AS you know, women can be sold anything, and many shops take advantage of women's inexperience and tendency to not confront.

TV
TET V.
Anchorage, AK
Chevrolet TrailBlazer
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10/27/2017
Everyone is very friendly, knowledgeable and professional.
This was my first time, and Tim was very nice, and pleasant to talk with regarding the issues with my car. They got me in and out of there the same day. I definitely will go back there for service and recommend this place to my family and friends.

AM
ANNIE M.
Anchorage, AK
Jeep Patriot
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10/25/2017
Friendly atmosphere
Always a fun light conversation even when it’s about a stessful subject like your car being broken. It’s a quick turn around time too, they know you need to get your car back to run your day to day life.

CB
CECIL B.
Anchorage, AK
Dodge Pickup
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10/25/2017
Auto repair
Repair work was completed in a timely manner.