Business Solutions
English Español
SureCritic / Auto Repair / Sanderson Automotive Service
business image

Sanderson Automotive Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(196 Reviews)
-100
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
87%
4 stars
8%
3 stars
1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-100
Net Promoter Score ®

Business Details

About

Family owned and operated over 30 years in the repair business. Family owned and operated over 30 years in the repair business.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(614) 277-8020
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
10:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
4353 Broadway Grove City, OH 43123
Get Directions
Sanderson Automotive Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(196 Reviews)
Write a Review
Recent Reviews
JM
gravatar
James M.
Grove City, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2021
0
Excellent
This is a place you can trust. Great communication and service.
JW
gravatar
Jeri W.
Grove City, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2020
AC repair
I loked for someone who could do AC repair. They gave me an estimate which included lifetime warranty. During the repairs Josh called me to tell me he was able to save me some money and gave me the revised estimate over the phone. I picked it up the next day and it was exactly what he told me it would cost. Ac works great. I'm very happy with the work.
Recommended
MK
gravatar
Mike K.
Grove City, OH
Ford Pickup
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/31/2019
verified customerVerified Customer
Engine light is still on
Great customer service and knowledge!
Recommended
CB
gravatar
Chandra B.
Grove City, OH
Chevrolet Cruze
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2019
verified customerVerified Customer
Great Service
Knowledgeable, honest and went above and beyond to figure out what was going on with my vehicle and took the time to explain all options openly. Greatly appreciated and highly recommend. Will definitely be a returning customer.
Recommended
DE
gravatar
David E.
Grove City, OH
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
verified customerVerified Customer
Thorough and knowledgeable
Mike Sanderson does an outstanding job!
Recommended
RN
Randy N.
Ohio
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2019
verified customerVerified Customer
Category: Service
Randy said they honest , up front and clear.
Recommended
RN
Ruby N.
Columbus, OH
Mitsubishi Mirage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2019
verified customerVerified Customer
Category: Service
Ruby said she always gets good service at this business.
Recommended
RS
Rob S.
Grove City, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2019
verified customerVerified Customer
Category: Service
Rob said he has confidence in Mike and trusts him.
Recommended
RA
gravatar
Rob A.
Grove City, OH
Honda Accord Sdn
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2019
verified customerVerified Customer
Honest
We took our car in mainly because the brakes were making noises. After an inspection they told us that everything looked fine and asked if the car was sitting for a while. It was. And the noises went away after driving the car for a few miles.

Most places would have taken advantage of this situation and recommended work that didn't need done. I’ve always appreciated the fairness and honesty here. That’s why we take both cars here when we have any concerns.
Recommended
CL
gravatar
Chris L.
Grove City, OH
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2019
verified customerVerified Customer
Great service!!
Wish I would have gone here sooner. Mike (the owner) is extremely knowledgeable, honest and does not try to sell you something that doesn’t need done. His pricing is lower than all the other shops I’ve been to. He takes the time to clearly answer any questions and explains everything thoroughly. Josh (manager) is just as helpful and thorough. I will definitely bring all my business here from now on.
Recommended
DD
gravatar
Donald T D.
Grove City, OH
Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/12/2019
verified customerVerified Customer
Nice job
I love the way technology is used in communication with the customer.
Got to my car in quick, diagnosis was just as quick.
Recommended
KA
Katie A.
Grove City, OH
Dodge Dakota
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2019
verified customerVerified Customer
Category: Service
Katie said the business did a really good job. She has been there a couple times and they were always good.
Recommended
Verified Customer
Dodge Nitro
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2019
verified customerVerified Customer
Great Service
I was able to get an appointment right away. Everyone was very helpful. They called two times during the day to let me know what they were going to do with my car and what the cost would be.They answered all of my questions and were very professional I would definitely recommend them to others
Recommended
DM
gravatar
Donna M.
Grove City, OH
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2019
verified customerVerified Customer
Great service
I had me car towed in my car in and they found and resolved my issue . They stayed in contact wirh me regarding the process to get to the problem. Mike and his team at Sanderson are honest and i am glad i took my vehicle there.
Recommended
DW
Diane W.
Grove City, OH
Nissan Sentra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2019
verified customerVerified Customer
Category: Service
Spoke with Jeff. He said this business did what he asked them to do in a timely fashion. They did a good job.
Recommended
Businesses Near You
Complete Brake Service/Imports Plus Automotive
78
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(9 Reviews)
Tom and Jerry's Auto Service
68
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(25 Reviews)
Wheels Unlimited
88
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,134 Reviews)
Hilliard Auto Repair
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(132 Reviews)
Ernie’s Auto Service
86
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(307 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.